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Courtesy Chevrolet Center

San Diego, CA

4.6
3,575 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,575 Reviews of Courtesy Chevrolet Center

August 14, 2019

Battery Issues Replaced battery under warranty. Rafael, as always, kept me informed and provided excellent customer service!.. He also offered us a loaner car for t More

by Phyllis Gill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Aug 16, 2019 -

Courtesy Chevrolet Center responded

Thank you for taking the time to review your experience with us, Phyllis. I will let Rafael know that you were pleased with his service. Warm regards, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysandiego.com

August 13, 2019

No attention to details When i got my Kia Optima it seemed great, then it didn't pass uber/Lyft safety since the horn didn't work, so i had to go through the drama of getting More

by DEEE.FFFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pablo Dimas
Aug 19, 2019 -

Courtesy Chevrolet Center responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysandiego.com

August 13, 2019

Courtesy Chevrolet Car Shopping Extraordinaire Experience! Went shopping for a car from online adds. Found that Courtesy had what I wanted and at the price that I believed was adequate for me. Met Francisco u More

by cundo.fuentez1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales: Pablo Dimas, , Doug Burroughs
Aug 16, 2019 -

Courtesy Chevrolet Center responded

Thank you for your kind words, Cundo. We know buying a vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Kind regards, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysandiego.com

August 12, 2019

Ver Professional I had to leave my car in really busy week at work but service department were very professional by keeping me updated every day on everything regardin More

by JMIRANDA_10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Aug 12, 2019 -

Courtesy Chevrolet Center responded

Thank you for the kind words. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysandiego.com

August 12, 2019

Great Oil Change Larry in the service department is great and is the main reason that I keep coming back to have my truck serviced. Great price on oil change, very co More

by MNGOODRICH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cook
Aug 12, 2019 -

Courtesy Chevrolet Center responded

Hello and thank you for your kind words! Larry is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysandiego.com

August 12, 2019

Great Courtesy Experience We have purchased 5 vehicles since 1988 from Courtesy Chevrolet and their inventory, courteousness, experience, and concern for our specific needs are More

by JJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cook, Doug Burroughs, Georgi Radkov
Aug 12, 2019 -

Courtesy Chevrolet Center responded

JJ, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Courtesy Chevrolet of San Diego. We can’t wait to see you for your next servicing appointment! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysandiego.com

August 12, 2019

Impeccable sevice!! Larry and the crew were phenomenal in handling the issue. From the service techs to the guys washing the tahoe, excellent work. Thx again guys!! More

by jah415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cook
Aug 16, 2019 -

Courtesy Chevrolet Center responded

We appreciate your amazing review and I’m glad to hear that you enjoyed the service you received from us. I will certainly share your feedback with Larry and the team. Take care! Kind regards, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysandiego.com

August 09, 2019

Slow getting repair We had an 8 AM appointment on Tuesday to fix a window that suddenly would not close on our Volt. On Tuesday afternoon, when no one had returned our ca More

by TPLIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cook
Aug 12, 2019 -

Courtesy Chevrolet Center responded

We appreciate you sharing your experience with us at Courtesy Chevrolet of San Diego. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysandiego.com

August 09, 2019

Great Service, But hold onto your wallet From the service writer to the guys wiping down my car after the car wash, the service was great! It took a little longer then promised. The down fa More

by DDOOGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The girl the wrote up my service was great. Don't remember her name.
Aug 12, 2019 -

Courtesy Chevrolet Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysandiego.com

August 09, 2019

Responsive, effective, quick, helpful. I experienced an unexpected flat tire and needed its replacement. Rafael was able to squeeze me in and complete the service in two hours; and to prov More

by Herb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Aug 12, 2019 -

Courtesy Chevrolet Center responded

Thank you for leaving us this great review, Herb! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysandiego.com

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