Courtesy Chevrolet Center

I had a service appointment for my 2020 Chevy equinox to do an oil change and a tire rotation. The last time I had done this, the service guy acted like he didn’t trust his own people to have done the work do an oil change and a tire rotation. The last time I had done this, the service guy acted like he didn’t trust his own people to have done the work and said something like “if they really did that I rotation.“ That upset me and I didn’t want to come back but I had bought a package of 3 and had not documented that poor visit as I didn’t wanna get him in trouble. I found out he’s left and I dealt with a new guy named Luis, who was absolutely fantastic! He completely guaranteed all the work and everything was done perfectly. Even the car wash at the end of the visit was much better than I’ve ever had before. they actually dried the car before I picked it up. The only reason I held back one star and gave them only four is that when I checked out, the printed invoice, had a big streak of white in it due to a bad printer ink problem, and I can’t read that invoice. A big company like this should have a spare on hand to replace such things. The other thing is that when it came time for me to check out , they forgot to schedule me to get work done that was part of a recall which we talked about when I first got there. Both of those may not seem important but to get five stars I think they need to be perfect. In any case I now look forward to my next visit because of the change in People and the wonderful attitude and sense of customer service that Luis, has. I rated the people that I dealt with as I also talked with a few other people, and they were all stellar! I bought a pretty pink key, cover and interacted with a few people there, and they were wonderful as well. More

Great job all around! The market has them in a position to do what they want so the pressure of buying extras can be a tad extreme. It was the only time I felt uncomfortab The market has them in a position to do what they want so the pressure of buying extras can be a tad extreme. It was the only time I felt uncomfortable and wish I had done some of my own research beforehand to make better choices. I also should've financed through my credit union first because what the dealership offered me was absurd with a credit score above 820. Thats completely my fault for not coming more prepared. I'll be buying another car from them soon and will definitely go in better prepared to pay for exactly what I feel is important and not a dime more. Overall, Solon and Alex were cool guys that moved me through an often tedious and tiresome affair with ease. Thanks again guys! More

E excellent services amavilidad y profesionalusmo quede contentment conla atencion que resivi de el representante contentment conla atencion que resivi de el representante More

They made buying easy, they had the exact truck I was looking for and worked with me on the pricing. Great job courtesy looking for and worked with me on the pricing. Great job courtesy More

You could tell that Chad was a new salesperson. He lacked many answers to questions regarding the Corvette. Probably has not been educated on the capabilities of the vehicle. The purchase process w He lacked many answers to questions regarding the Corvette. Probably has not been educated on the capabilities of the vehicle. The purchase process was very slow. Many of the things that could have been handled ahead of time were not and the waiting time to execute documents was unnecessarily long. Once we were able to coordinate the drop off of the vehicle, Isaac was great on education and knew the cars capabilities. First time buyer at Courtesy. Hopefully the service, if every needed, is quicker. More

The car wash could have been better. Please dry the car. My car was dripping wet when I was told it was ready. Please dry the car. My car was dripping wet when I was told it was ready. More

Service has always been great. Only problem was I had to wait too long after it was done. Only problem was I had to wait too long after it was done. More

This is the 2nd time purchasing a vehicle at this dealership, and I’ll be back for the 3rd time. The sales person Ernie Negtete gave me the best sales experience ever. And finance dept made the buyi dealership, and I’ll be back for the 3rd time. The sales person Ernie Negtete gave me the best sales experience ever. And finance dept made the buying process real smooth and easy. The best dealership in town in my opinion. More

My truck was in the shop for 2 months and when I went to pick it up they side swiped it and I had to yell at them to give me a rental car and it took 2 more weeks to fix the dent NOT HAPPY! Rafael was easy pick it up they side swiped it and I had to yell at them to give me a rental car and it took 2 more weeks to fix the dent NOT HAPPY! Rafael was easy to work with though. But I’m not taking my truck back there again. The diesel mechanics and management was too much for me to deal with. More

Even when under-staffed they were on time and efficient. I would be happy to recommend to others. I would be happy to recommend to others. More