Courtesy Chevrolet Center

Lack of Customer Apprectiation Brought my car in for a recall and alignment at 10AM. Went for a walk and returned after 45 minuets. My car was just pulling in from a test drive and Brought my car in for a recall and alignment at 10AM. Went for a walk and returned after 45 minuets. My car was just pulling in from a test drive and being parked. There it sat until 12 noon when I went to ask when it was going to be done. I was told that it was done but the paperwork had not been completed yet. I still had to wait another 15 minutes for them to retrieve my car and get it to me. Forty five minutes for the recall and repair, one and a half hours for the paperwork. I am not sure when I would have gotten my car if I had not asked about it. Not very good customer service the customer has to keep track of his own vehicle to get it done in a reasonable time. More

Best Dealership in San Diego I have bought 2 cars from Courtesy Chevrolet and have used their Dealership and Fantastic Service Dept since 2003. Everything about them is Excellent. I have bought 2 cars from Courtesy Chevrolet and have used their Dealership and Fantastic Service Dept since 2003. Everything about them is Excellent. Recently they contacted me re recall and Service Dept scheduled online and was so easy and fast. Anything I've had to do for my cars is done by this service dept, from nails in my tire to routine oil changes to Info Center education, fender bender and it is always great work and when not under warranty, is priced great and competitively. They take the time to explain everything and have always been able to help me with whatever auto care needs have come up. This dealership is my Go-To Auto Center. More

Great Service Department I went in for a last minute oil change, they accommodated me and I was out an hour later. Great service, I recommend them for all your car servicing n I went in for a last minute oil change, they accommodated me and I was out an hour later. Great service, I recommend them for all your car servicing needs.. More

First class all the way. will definitely be back!!! This was a 1st class experience from start to finish. Every single associate we dealt with was outstanding! This is the best experience I've ever had This was a 1st class experience from start to finish. Every single associate we dealt with was outstanding! This is the best experience I've ever had purchasing a car. I will return to this dealership time and time again. Thank you all so much for the fantastic customer service and our new Tahoe!!! More

Courtesy Chevrolet San Diego, CA Service Experience I have a 2014 Chevy Volt which I leased about three months ago from Courtesy Chevrolet. Courtesy was by far the best dealer experience in leasing the I have a 2014 Chevy Volt which I leased about three months ago from Courtesy Chevrolet. Courtesy was by far the best dealer experience in leasing the vehicle that I had in San Diego. The staff was knowledgeable about the car, positive and aggressive in making a deal happen. After the third month my radio/NAV system developed some problems - odd behavior, switching on and off randomly and the loss of the backup camera and Bluetooth. The service tech, Raphael, was [a] very courteous and [b] called me every day (sometimes twice a day) with updates as to what was going on with my warranty repair. Although Chevrolet took several days to determine whether or not the entire unit should be replaced (it was), Raphael kept us at ease about the whole process by explaining it to us at is went along. After a weeks the entire system was replaced and works fine now. It was an excellent experience. I'd buy another car from Courtesy in a heartbeat. More

Great Service They let me drop off my car and when I came back the oil was changed and they even washed the car. Great service and Friendly! They let me drop off my car and when I came back the oil was changed and they even washed the car. Great service and Friendly! More

Very easy & convenient I brought my car in for a recall repair & Rafael Ramirez greeted me upon arrival. He explained everything clearly, & even helped me get some touch up I brought my car in for a recall repair & Rafael Ramirez greeted me upon arrival. He explained everything clearly, & even helped me get some touch up paint for an unrelated issue I asked about. He made everything very easy & convenient for me, and I was in & out of the dealership in no time. I really appreciated his attention even though it was obvious they were having a very busy Saturday. More

Andy Reaves I always receive top service at Courtesy Chevrolet in San Diego and Andy Reaves is always friendly, knowledgeable and helpful when i bring my Camero I always receive top service at Courtesy Chevrolet in San Diego and Andy Reaves is always friendly, knowledgeable and helpful when i bring my Camero in for servicing. Thanks Andy More

E-Oil change on my two Hyundai Automobiles I have been having my e-oil changes performed at Courtesy Chevrolet on my automobiles for the past 3 years. The service personnel are always very cou I have been having my e-oil changes performed at Courtesy Chevrolet on my automobiles for the past 3 years. The service personnel are always very courteous and I never have to wait more than an hour to have this service performed. I have recommended Courtesy to my friends and family. More

Customer service and efficiency Called andy for appointment. Brought my chevy camaro the next day for safety recall and just took 30 minutes to complete the job. Very efficient. Wil Called andy for appointment. Brought my chevy camaro the next day for safety recall and just took 30 minutes to complete the job. Very efficient. Will recommend to my friends. More