Courtesy Chevrolet Center

The sales manager Sergio was a complete jerk I put a $500 deposit down on a truck to order it exactly as I wanted, and then painted patiently for 12 weeks for it to arrive. Chad, the salesman called $500 deposit down on a truck to order it exactly as I wanted, and then painted patiently for 12 weeks for it to arrive. Chad, the salesman called me at around 2:30 PM on Saturday June 25th to tell me my truck was being unloaded right then and asked when I would like to come in. I told him Monday around lunchtime would be great for me and he he agreed that would be fine. Shortly after 3 PM on saturday the 25, Sergio called and demanded I come in to have the truck under contract before the end of the day Sunday. He didn't ask, he demanded. And suggested he might sell the truck to someone else if I didn't come in. I didn't have a problem coming in, but it would be nice to be asked, not told. And I didn't like him threatening to sell the truck to someone else if I didn't come in essentially withing 24 hours on a weekend, on a truck I paid a $500 deposit on and patiently waited for. I came in on Sunday afternoon and bought the truck. About 10 minutes later, I got a call from salesman Chad, and he asked me to come back because the finance guy made a mistake. I asked what it was, but he said he didn't know, and I returned to the dealership. At that point I met Sergio in person for the first time. He essentially told me how they messed up and they accidentally sold me the truck for less than they intended to, and that they wanted to redo the paperwork ( I already had an executed contract and took possession of the truck at this point). Since this was my first time meeting him, I told him how he really pissed me off the day before DEMANDING that I come in, etc. He did not apologize, but explained to me WHY he demanded that I come in within 24 hours. I told him " no, that's BS. I waited patiently for 12 weeks, and I didn't mind coming in. But would like to be asked, not told to come in, and I didn't like the subtle threat to sell the truck to someone else if I didn't rush to the dealership, and that's not how professional people act" Sergio AGAIN reiterated WHY he demanded I come in. All the dude had to do was to not be a jerk, and I might have worked something out with him. But he couldn't help it. He treats his customers like garbage. One day the car sales world will be more competitive again, and you guys won't be able to treat customers this way. The crazy thing is you have to sign a piece of paper that says once you sign and drive, the vehicle is yours, with no cooling off period. Yet they tried to get me to come back afterward, as if there is a cooling of period for the dealer. I won't be returning to Courtesy Chevrolet. Chad was great. Sergio stinks More

Good prices for new vehicles, and very clean nice dealership. The sales and finance team made the process very easy to understand. dealership. The sales and finance team made the process very easy to understand. More

Best experience so far. Been there before and it was not so pleasant. Zach was excellent. Been there before and it was not so pleasant. Zach was excellent. More

Service is ok but is way to expensive $160. 00 for oil change? That makes me not to go back 00 for oil change? That makes me not to go back More

Great oil change package for San Diego California residents (3 for under $110). Quick, accurate, and courteous service of my vehicle again. Very glad i switched to them years ago. residents (3 for under $110). Quick, accurate, and courteous service of my vehicle again. Very glad i switched to them years ago. More

Courteous and excellent customer service. Very customer focus and kept in contact while my car was being serviced. Very customer focus and kept in contact while my car was being serviced. More

Fast and courteous. Katrina always takes good care of me. As long as she is there that is where I will be taking my business. Katrina always takes good care of me. As long as she is there that is where I will be taking my business. More

Excellent service, Will be taking all my vehicles To this facility. The service manager was very helpful. facility. The service manager was very helpful. More

Taylor was great, very helpful, friendly and informative. The service on my car was performed quicker than I expected. The service on my car was performed quicker than I expected. More

Always a quick and efficient process. Service reps are excellent. I bought my car here and would have no problems dealing with them again. Service reps are excellent. I bought my car here and would have no problems dealing with them again. More