Courtesy Chevrolet Center

Fabulous 5 + star service. They listen, care, ad go above and beyond to ensure customer satisfaction. When I called and explained my needs, Katrina fit me in, met me at the ser They listen, care, ad go above and beyond to ensure customer satisfaction. When I called and explained my needs, Katrina fit me in, met me at the service bay, recorded my concerns, listened intensely, and was honest and supportive. She arranged a rental car for me while my car was in service. She also made sure to regularly text me with updates. They finished in record time. They arranged a Lyft from the car rental place and when I got me car, they had not only fixed it but washed it! Absolutely wonderful. m More

The service was fast and easy. The employees are very professional and friendly and informative. The employees are very professional and friendly and informative. More

Service department mislead me about having block heater parts in stock to fix recall issue. Previous visit, oil filter not tightened properly, caused oil leak. On another previous visit for oil and filter parts in stock to fix recall issue. Previous visit, oil filter not tightened properly, caused oil leak. On another previous visit for oil and filter service, engine oil one quart low. More

We had an appointment and was greeted by Solon Woodard to see who could assist us and luckily it was Solon himself. He immediately connected with my family and I, which really takes the edge off a fairly maj see who could assist us and luckily it was Solon himself. He immediately connected with my family and I, which really takes the edge off a fairly major purchase. Making us feel comfortable in the deal is number one from a buyer's standpoint, and I would have bought a 2-legged horse from Solon by the end of the process. I usually haggle for hours, just short of waterboarding, and end up feeling like I still came up on the short end of the process when I'd like both parties to feel like they had to lose a bit. We came in just to look at the truck, I spent a bit of time pondering the purchase, did a quick test drive, and after 3 hours from arriving I was driving off the lot in my new Z71. Usually during the in-house paperwork process in the many prior purchases, we sit there alone and very uncomfortable due to not knowing if they know we still exist, but not in this case nor any others looking for a purchase there either it appeared! He dealt with us and only us while we were there, ran paper when he needed to, then would sit and have great conversations. Even other dealers/managers would come up to say "Hi" to the family or a passing compliment on a baseball jersey I happened to be wearing (Thanks Ernie!). Even Chad joked with me outside with one of my random stupid questions while walking back inside. I have met with or contacted other local dealers' sales personnel within the month prior and none of them bothered to even call me back but Courtesy and one other, with the later eventually going cold as well. The entire staff made this a great experience and Solon was simply the best person I could have met with to bring it all together. I have already recommended, under very high praise, to do any future purchases at Courtesy to all others. More

Zach as well as rest of staff at Courtesy Chevrolet always taken care of my service needs efficiently and friendly. I live in Vegas and travel to San Diego often enough that I can schedule nearly all m always taken care of my service needs efficiently and friendly. I live in Vegas and travel to San Diego often enough that I can schedule nearly all my service here. More

Great customer service, all the personnel very friendly, they worked with me through every step of the process. they worked with me through every step of the process. More

Courtesy Chevrolet in Mission Valley tried to rip me off yesterday! My convertible top would not go down and the service department said that it would cost me $195 for diagnosing the problem and that I woul yesterday! My convertible top would not go down and the service department said that it would cost me $195 for diagnosing the problem and that I would have to keep my car there for a couple days!! I went to another dealership. They said the problem was that the shade needed to be pulled out and put back in place for the top to come down.. that was it! and I was on my way. Took less than 5 minutes and they did not even charge me. I originally bought my car from Courtesy Chevrolet...In the future, I will go elsewhere... More

Poor service by tech incomplete service preformed and when I asked the advisor how to reset fuel filter life he had to google it to reset, this is what the tech should have done. None of the 11 grease fi when I asked the advisor how to reset fuel filter life he had to google it to reset, this is what the tech should have done. None of the 11 grease fittings were greased, typical on every LOF I have done. The front tires were over inflated by 7 psi. More

Service was fine, no issues. However, on multiple occasions I have had to wait, on average, 20 mins to get my car after the work was completed and paid for. The last time, it app However, on multiple occasions I have had to wait, on average, 20 mins to get my car after the work was completed and paid for. The last time, it appeared to me, that the service center was not that busy and I still waited 20 mins. I also paid online approximately an hour before I picked up my car. Unacceptable in my opinion. More

Great service as. I purchase my cars from Courtesy Chevrolet and always have them serviced there. They are always on time, and I have never had an issue. I purchase my cars from Courtesy Chevrolet and always have them serviced there. They are always on time, and I have never had an issue. More