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Courtesy Chevrolet - Service Center

Phoenix, AZ

4.7
1,446 Reviews

1,446 Reviews of Courtesy Chevrolet - Service Center

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August 12, 2020

My name is Kevin I was so stressed out when I call courtesy chevy,about my tow truck but when I spoke with Scott in commercial vehicle he put my mind at ease, they fix my truck give me a good price More

by express towing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 17, 2020 -

Courtesy Chevrolet responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Debbie Drager 602.798.2966

April 03, 2020

please do not use this dealership for service. oil change, rotate tire , computer check , only takes 2.5 hpurs...Took my new vehicle in for the 5k service sat and watched the tech for 2.5 hours. I More

by me
Recommend Dealer
No
Employees Worked With
not dislcosing
Apr 21, 2020 -

Courtesy Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Best, Debbie Drager 602.798.2966

February 21, 2020

I went in on 2/19 for a small simple repair and waited for a service advisor sitting in my car for about 10-15 minutes but no one came out and help. A young guy was very niece he was directing cars as the More

by Jhonny
Recommend Dealer
No
Employees Worked With
None
Feb 21, 2020 -

Courtesy Chevrolet responded

Jhonny, our dealership's goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Best, Debbie Drager 602.798.2966

December 22, 2019

Sérgio, es una persona muy amable, paciente y con mucho conocimiento en el campo automotriz, gracias a esto elegi la mejor opción en mi compra. More

by Jhonathan Martinez
Recommend Dealer
Yes
Employees Worked With
Sergio Hernandez
Dec 26, 2019 -

Courtesy Chevrolet responded

Muchas gracias, que tenga un día exelente! Cuidase, Scott Gruwell - sales@courtesychev.com

September 18, 2019

excellent service experience I brought my truck in for service without an appointment and Angel Zuniga my service writer said no problem. Angel got my truck in the shop and had it More

by Barry B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Zuniga
Sep 19, 2019 -

Courtesy Chevrolet responded

Thank you for your feedback. Angel is truly an invaluable asset and we appreciate everything that Angel does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best - Scott Gruwell - sales@courtesychev.com

August 27, 2019

Great Service from Dave Neely. Dave rocks and always keeps his word. He is a key player in the service department and dependable. You never have to wonder what type of service Dave More

by Tinaphx40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gruwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiros Tesfasyone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Courtesy Chevrolet responded

Thank you for your feedback. Dave is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best - Scott Gruwell - sales@courtesychev.com

August 01, 2019

Great Dealer bought my car about a year ago with courtesy , always go above and beyond for their customers. Great Honest dealership. Christian Bazan In Service & B More

by j1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Bazan , Robert Swafford, Bryan Long, Kevin Good, Isaac Bunitsky, Steve Trapasso, Steve Holt
Aug 02, 2019 -

Courtesy Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best - Scott Gruwell - sales@courtesychev.com

May 10, 2019

great service brought my truck in for service and to see check outside mirror for vibration. Ruben Martinez took me in right away replaced mirror molding and had my More

by Barry B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Martinez
April 19, 2019

Mike Kildoo - Vehicle Acquisitions Manager I called Mike looking for a certain price for my used vehicle. When I arrived at the dealership, we agreed on the price I'd asked for over the phon More

by SteveS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kildoo
February 28, 2019

Awesome Service Ben was great to deal with and he kept me updated with the progress and issues that they found. He was great at explaining the services and even got m More

by BigLou602
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Johnson
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