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1,455 Reviews of Courtesy Chevrolet - Service Center
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April 08, 2018
Service Department Hello, my review was also posted on yelp. I wanted to inform Courtesy Chevrolet that the service department took care of my grandfather's car problems Hello, my review was also posted on yelp. I wanted to inform Courtesy Chevrolet that the service department took care of my grandfather's car problems. My grandfather purchased a used vehicle through Courtesy Chevrolet three months ago and he had to bring the vehicle to have something looked at. The service provider Karen was nice and she took care of us. Karen allowed my grandfather to take home a rental and we were very pleased. The only concern I had, which I did put in the yelp review, we were asked for a credit card by the representative so that she can make a copy of it in order to use the rental. So we are very concerned. I am employed as a home loan officer and we are not allowed to even make copies of a client's credit cards. Overall we were glad my grandfather's car got fixed so thank you Courtesy. More
by Sarai
Employees Worked With
Karen Buelow
April 08, 2018
caring & professional I was given an appointment, serviced and on my way home within 24 hours. This is the Courtesy way of doing business. Ben Johnson was instrumental k I was given an appointment, serviced and on my way home within 24 hours. This is the Courtesy way of doing business. Ben Johnson was instrumental keeping the Ball rolling. More
by Doc
Employees Worked With
Ben Johnson
April 07, 2018
Great Service Even though it took a couple hours for my oil change the amenities in the wait area made it not feel as long. I had my 5 year old and 3 year old with Even though it took a couple hours for my oil change the amenities in the wait area made it not feel as long. I had my 5 year old and 3 year old with me and the service team was great with them! Gave them hot wheels cars and coloring pages. The cafe food kept the kids busy as well. Jamie my service advisor was very nice and knowledgeable. More
by hailey
Employees Worked With
Jamie Phillips
April 05, 2018
Ghost engine light Finally got a check engine light to come on during the day to be diagnosed and fixed. Service took only about a days worth of time to diagnose and rep Finally got a check engine light to come on during the day to be diagnosed and fixed. Service took only about a days worth of time to diagnose and repair faulty Engine Control Unit. Car drives better than ever after ECU replacement More
by MiSmutek
Employees Worked With
Karen Buelow
April 02, 2018
Good review The only downside of my experience was that I made an appointment for 10 a.m., took my car in at that time, took a Lyft to work at 1:30 and I called a The only downside of my experience was that I made an appointment for 10 a.m., took my car in at that time, took a Lyft to work at 1:30 and I called about 3:00 because I hadn't heard a word about what was wrong with my car, how long it was going to take, how much money it would cost, etc. I was left in limbo for 5 hours. I didn't know if I needed to take a Lyft to the dealership at the end of the day or home. I would think someone would have called me before then to give me some information about what was going on. Finally Bob called me back about 4:00 with what was wrong and that they needed to keep my car overnight. Otherwise, the service was very good. Got it done, it was under warranty. All is good. Communication is key! More
by kat
Employees Worked With
Robert...that's all I know.
April 02, 2018
Awesome service! I was treated fairly and the staff was very professional. I didn't get approached by a car sales personnel and that was very respectful. Sometimes in I was treated fairly and the staff was very professional. I didn't get approached by a car sales personnel and that was very respectful. Sometimes in the past at other Chevrolet dealers I have encountered car sales men/women that try to talk me into trading my car for a newer model. I really appreciate that this doesn't happen at your dealership. Sincerely, Maria Gastelum More
by Mymalibu12
Employees Worked With
Jamie Phillips
March 30, 2018
Professional Service Courtesy was able to take my truck in within days. They took care of my air conditioning problem as well as changing my oil. They were quick and eff Courtesy was able to take my truck in within days. They took care of my air conditioning problem as well as changing my oil. They were quick and efficient. Have been buying vehicles from Courtesy around 7 years would not go anywhere else. More
by Gunny Willis
Employees Worked With
Robert Swafford
March 30, 2018
I am a regular here and always get excellent service Great customer service paired with excellent technicians. I regularly bring my car to this dealership to get it serviced and always leave satisfied. I Great customer service paired with excellent technicians. I regularly bring my car to this dealership to get it serviced and always leave satisfied. If something is not done right, they will fix it right away. More
by Peter S.
Employees Worked With
Karen Buelow
March 30, 2018
Great Service AJ always does a great job getting me in and out as soon as possible.Since I lease car in 2016 your service department has been great. Thank You AJ always does a great job getting me in and out as soon as possible.Since I lease car in 2016 your service department has been great. Thank You More
by Bruce King
Employees Worked With
AJ Pence
March 29, 2018
Recent Service Experience Courtesy's Service Department has always been honest and reliable. Tim Jackson is an excellent Service Advisor and he has always put the needs of he Courtesy's Service Department has always been honest and reliable. Tim Jackson is an excellent Service Advisor and he has always put the needs of he customer first. I know that he is retiring in June and he will be greatly missed. Still, I wish him well with a new phase of his life. More
by Donald N.
Employees Worked With
Tim Jackson
