Courtesy Chevrolet - Service Center

Great Service AJ always does a great job getting me in and out as soon as possible.Since I lease car in 2016 your service department has been great. Thank You AJ always does a great job getting me in and out as soon as possible.Since I lease car in 2016 your service department has been great. Thank You More

Good Service I had the pleasure of working with Jaime yesterday. He was very friendly, professional and helpful. My next visit I will be requesting to deal with J I had the pleasure of working with Jaime yesterday. He was very friendly, professional and helpful. My next visit I will be requesting to deal with Jaime. More

Recent Service Experience Courtesy's Service Department has always been honest and reliable. Tim Jackson is an excellent Service Advisor and he has always put the needs of he Courtesy's Service Department has always been honest and reliable. Tim Jackson is an excellent Service Advisor and he has always put the needs of he customer first. I know that he is retiring in June and he will be greatly missed. Still, I wish him well with a new phase of his life. More

Oil Change I recently visited courtesy for standard oil change. I was greeted by Christian who was friendly and informative from the beginning. He was able to ex I recently visited courtesy for standard oil change. I was greeted by Christian who was friendly and informative from the beginning. He was able to explain in detail what my vehicle needed. More

Great service from Courtesy Chevrolet I received great service from Courtesy Chevrolet's service department on Tuesday. I was out of there in less than 2 hours, thanks to Tim Jackson and I received great service from Courtesy Chevrolet's service department on Tuesday. I was out of there in less than 2 hours, thanks to Tim Jackson and his service team. More

No follow up Sent several emails to mike dyer in an attempt to have my truck repaired after it was damaged while receiving routine maintenance on 3/10/2018 by cour Sent several emails to mike dyer in an attempt to have my truck repaired after it was damaged while receiving routine maintenance on 3/10/2018 by courtesy Chevrolet. No follow up. much appreciated. I would bet that you would be extremely upset if the same thing occurred to you. Personally, I would have not allowed the customer to have left the lot with a damaged vehicle; I would have put them in a loaner same day and only had it returned once the owners vehicle was restored to the same condition it was brought in as and trusted to remain in. Wouldn't allow you to fix my car at this point, evidently I was a burden, therefore, I would expect my truck to be treated the same if left with associates of this dealership. More

5 Star Service Tim Jackson is an excellent employee in the Service department for Courtesy Chevrolet. He greats me with a smile, is very professional by asking how I Tim Jackson is an excellent employee in the Service department for Courtesy Chevrolet. He greats me with a smile, is very professional by asking how I am doing, seeing what my needs are for the work done on my car, and offering me a free soda. I enjoy bringing my car in and seeing Tim. I do not get hassled by him to get other things done on my car that is not needed like some dealerships do to make extra money. Keep up the great work. Thanks More

Tim Jackson, Service Consultant Mr. Jackson is a very professional representative for Courtesy Chevrolet. EVERYTHING he said he would do, he did. EVERYTIME he said he would call wi Mr. Jackson is a very professional representative for Courtesy Chevrolet. EVERYTHING he said he would do, he did. EVERYTIME he said he would call with an up-date, he did. He kept me abreast of preliminary and detailed findings regarding my vehicle issues. Tim Jackson is the man I would go back to for all the service work I would need on my 2015 GMC, Terrain SLE vehicle. I give Tim Jackson a 10 Star rating. Courtesy Chevrolet is fortunate to have such a strong asset as an employee. He represents customer satisfaction. Bob Cermak More

Friendly staff Meet with David this morning, extremely professional, and very nice he took the time to meet with me even with out an apt. I Recommend this dealer Meet with David this morning, extremely professional, and very nice he took the time to meet with me even with out an apt. I Recommend this dealer to everyone More

Service Department - 2016 Silverado I purchased my vehicle through courtesy Chevrolet and been through so many different service providers due to the fact that I have not received consis I purchased my vehicle through courtesy Chevrolet and been through so many different service providers due to the fact that I have not received consistent service. I have had some problems with the transmission a year after purchasing the vehicle and that was all rectified was worried that the transmission may have been a recall the service manager took care of my concerns with the recent providers I had and I was assigned Karen Buelow who took care of all my needs. What I do wish is that courtesy service should have looked at my vehicle history and realized that since my vehicle had more than 30,000 miles that I should of been offered to the opportunity to have all the required services done. Looking at my vehicle history since I purchased the truck a 15,000 mile or 30,000 mile maintenance service has not even been done on the vehicle and I have been bringing the truck in every 4000 for service. The only thing I had done was cabin filter change I think the service department needs to follow the mileage services requirements on any vehicle purchased through the store that is brought in for service. However, considering Karen was recently assigned to me as a provider it was probably an error that my vehicle's maintenance history was not followed through correctly. When I came in Saturday to do an oil change after a long trip, I spoke with victor who actually determined there were a lot of missed maintenance service requirements that were really necessary: i.e 30000 mile service brake fluid service, balance tires rotate, alignment, transmission fluid exchange, and fuel injector maintenance cleaning which should of been done when I had 15000 miles on the truck but it wasn't offered by the service provider before Karen took over my service maintenance. More