Courtesy Chevrolet - Service Center

Great service from Courtesy Chevrolet I received great service from Courtesy Chevrolet's service department on Tuesday. I was out of there in less than 2 hours, thanks to Tim Jackson and I received great service from Courtesy Chevrolet's service department on Tuesday. I was out of there in less than 2 hours, thanks to Tim Jackson and his service team. More

No follow up Sent several emails to mike dyer in an attempt to have my truck repaired after it was damaged while receiving routine maintenance on 3/10/2018 by cour Sent several emails to mike dyer in an attempt to have my truck repaired after it was damaged while receiving routine maintenance on 3/10/2018 by courtesy Chevrolet. No follow up. much appreciated. I would bet that you would be extremely upset if the same thing occurred to you. Personally, I would have not allowed the customer to have left the lot with a damaged vehicle; I would have put them in a loaner same day and only had it returned once the owners vehicle was restored to the same condition it was brought in as and trusted to remain in. Wouldn't allow you to fix my car at this point, evidently I was a burden, therefore, I would expect my truck to be treated the same if left with associates of this dealership. More

5 Star Service Tim Jackson is an excellent employee in the Service department for Courtesy Chevrolet. He greats me with a smile, is very professional by asking how I Tim Jackson is an excellent employee in the Service department for Courtesy Chevrolet. He greats me with a smile, is very professional by asking how I am doing, seeing what my needs are for the work done on my car, and offering me a free soda. I enjoy bringing my car in and seeing Tim. I do not get hassled by him to get other things done on my car that is not needed like some dealerships do to make extra money. Keep up the great work. Thanks More

Tim Jackson, Service Consultant Mr. Jackson is a very professional representative for Courtesy Chevrolet. EVERYTHING he said he would do, he did. EVERYTIME he said he would call wi Mr. Jackson is a very professional representative for Courtesy Chevrolet. EVERYTHING he said he would do, he did. EVERYTIME he said he would call with an up-date, he did. He kept me abreast of preliminary and detailed findings regarding my vehicle issues. Tim Jackson is the man I would go back to for all the service work I would need on my 2015 GMC, Terrain SLE vehicle. I give Tim Jackson a 10 Star rating. Courtesy Chevrolet is fortunate to have such a strong asset as an employee. He represents customer satisfaction. Bob Cermak More

Friendly staff Meet with David this morning, extremely professional, and very nice he took the time to meet with me even with out an apt. I Recommend this dealer Meet with David this morning, extremely professional, and very nice he took the time to meet with me even with out an apt. I Recommend this dealer to everyone More

Service Department - 2016 Silverado I purchased my vehicle through courtesy Chevrolet and been through so many different service providers due to the fact that I have not received consis I purchased my vehicle through courtesy Chevrolet and been through so many different service providers due to the fact that I have not received consistent service. I have had some problems with the transmission a year after purchasing the vehicle and that was all rectified was worried that the transmission may have been a recall the service manager took care of my concerns with the recent providers I had and I was assigned Karen Buelow who took care of all my needs. What I do wish is that courtesy service should have looked at my vehicle history and realized that since my vehicle had more than 30,000 miles that I should of been offered to the opportunity to have all the required services done. Looking at my vehicle history since I purchased the truck a 15,000 mile or 30,000 mile maintenance service has not even been done on the vehicle and I have been bringing the truck in every 4000 for service. The only thing I had done was cabin filter change I think the service department needs to follow the mileage services requirements on any vehicle purchased through the store that is brought in for service. However, considering Karen was recently assigned to me as a provider it was probably an error that my vehicle's maintenance history was not followed through correctly. When I came in Saturday to do an oil change after a long trip, I spoke with victor who actually determined there were a lot of missed maintenance service requirements that were really necessary: i.e 30000 mile service brake fluid service, balance tires rotate, alignment, transmission fluid exchange, and fuel injector maintenance cleaning which should of been done when I had 15000 miles on the truck but it wasn't offered by the service provider before Karen took over my service maintenance. More

Selling Products and Services Your Vehicle Does Not Need Please do not take your vehicle to Courtesy for service. They are dishonest and will falsify the inspection report to suggest replacement of parts or Please do not take your vehicle to Courtesy for service. They are dishonest and will falsify the inspection report to suggest replacement of parts or services to your vehicle that aren't needed or necessary. Their service consultants might be friendly and appear understanding, however, once you vehicle is in their possession, you have NO idea what they are actually doing to your vehicle. I have NO faith in their services department and would never recommend taking your vehicle there for service. Very disappointed and not-valued Chevy customer. (disappointed in the service performed on my vehicle only, not the service consultant). More

Worry Free Professional Service Service Consultant Brian Lawrence of Courtesy Volvo in Scottsdale arranged for me to meet Seainn Hendricsen at Courtesy Chevrolet in Phoenix, I own a Service Consultant Brian Lawrence of Courtesy Volvo in Scottsdale arranged for me to meet Seainn Hendricsen at Courtesy Chevrolet in Phoenix, I own a XC90 Vovlo and a Camaro SS which required service. Seainn took excellent care of my beloved Camaro and was such a pleasure to work with. If you are looking for professional fine service done right on your vehicles, Courtesy is the place to go. Seainn was constructive, informative and honest about the service necessary. I am delighted to be a part of the Courtesy family. Thank you! More

AWESOME SERVICE EXPERIENCE Tim Jackson was able to get my daughters car in for service on very short notice and complete everything on time. My daughter only had one day off las Tim Jackson was able to get my daughters car in for service on very short notice and complete everything on time. My daughter only had one day off last week Tim took care of us and the bill was less then we thought it would be. Everyone should use Tim Jackson as there service writer he exceeds all expectations. More

Service E X C E L L E N T customer service and two thumbs up. Popcorn would be good while waiting, yum. I would definitely come back again E X C E L L E N T customer service and two thumbs up. Popcorn would be good while waiting, yum. I would definitely come back again More