Courtesy Chevrolet - Service Center

They kept my car for 21 days and no fix These people had my car for 21 days and they called me and said there is nothing wrong with carrot is driving ok. So I go and pick up my and about 5 m These people had my car for 21 days and they called me and said there is nothing wrong with carrot is driving ok. So I go and pick up my and about 5 miles down the road my car started doing the same thing. Now I'm back to where I started. I've called the service manager and he doesn't seem to return my call. I thought this place had certified Chevrolet mechanics. That's a joke. They also failed to check I had 2 recalls on my car. That place is a joke. Do not deal with them More

VERY DISAPPOINTED I called the service department with some questions about my vehicle whic is a 2015 and is having electrical issues. I asked it was still under a warr I called the service department with some questions about my vehicle whic is a 2015 and is having electrical issues. I asked it was still under a warranty, the person who answered the phone was extremely rude, he huffed and puffed when I asked about the warranty, had a bad attitude when I described the issues it was having. I will never buy a car from here again or have my car serviced by them. More

Thank you! Lamar Mclaughin was very polite and well spoken person. He got me through all the details that was required towards the vehicle. Made me proud to be a Lamar Mclaughin was very polite and well spoken person. He got me through all the details that was required towards the vehicle. Made me proud to be a owner of a 2016 Chevy Malibu. I thank him very much for everything. More

Mike went above and beyond! I recently had the pleasure of working with Mike Taylor in the pro shop to solve a wheel issue that three other dealerships could not help me with. Mi I recently had the pleasure of working with Mike Taylor in the pro shop to solve a wheel issue that three other dealerships could not help me with. Mike assured me he would take care of the issue and he most certainly did! The level of customer service, attention to my vehicle, and keeping me informed is something I would only expect to find in a small town. Mike is definitely a man of his word and has rock solid integrity! Mike went above and beyond (in my eyes) to make sure my wheel issue was solved and I couldn't be happier. I have never been more satisfied with anyone's customer service. Simply outstanding! I cannot say THANK YOU enough!! More

Great help! Great service and excellent help. Jr. is the best!! Very helpful and friendly! Jr was quick with answers and provided great answers for my many questi Great service and excellent help. Jr. is the best!! Very helpful and friendly! Jr was quick with answers and provided great answers for my many questions More

My vehicle was covered in oil on the interior and exterior I went in for an alignment at the dealership because I thought I could trust them and I didn't feel like going to break masters or any other small lub I went in for an alignment at the dealership because I thought I could trust them and I didn't feel like going to break masters or any other small lube shop to get an alignment, Went in had the service advisor George chacko come to see me i left and came back to pick up the truck and it was covered in oil all over the doors and floor board and sides of fenders as well as bumper and my ac vent was broken near the oil spots! I told them and they told me it was my fault! And nevee did anything about it i will never go to this dealership again it is ran by people with no sense of customer service More

Very good and fast service in and out had oil change Good service always going the extra mile to help u get back on the road. Making ur vehicle safe to drive. Clean enviroment friendly staff Good service always going the extra mile to help u get back on the road. Making ur vehicle safe to drive. Clean enviroment friendly staff More

Time for a change I bought my 1st new car here last year.. It took 2 weeks to get the oil change scheduled. The 1st time I called, they said their system was down and c I bought my 1st new car here last year.. It took 2 weeks to get the oil change scheduled. The 1st time I called, they said their system was down and couldn't make an apt for me then but they took my info and said they would put me down on the calendar and if there was a problem with the day and time, I can call and get it rescheduled. I must of not been important as I never received confirmation for my appointment or even a call back. I was finally able to schedule my oil change earlier this week and took it in today for servicing at 7A.M. Everything was ok until about 8:30 when I finally had to leave for work. I asked my rep (cant remember his name but they have it on file) to look into my vehicle for me and he said it "Just" got done.. Great right? Well, if that was the case it would have been. My car had been sitting on the side of the shop for 30mins and was finished at 8A.M. Sadly, I was late to work which cost me our quarterly bonus. I was planning to come and upgrade with that bonus in January to a New SS Camaro but now I think i'll go elsewhere to find it. I liked this place a lot and when people asked, i always told them how great it was. That will definitely change after today since they cant seem to stay on top of their work and get customers out in time and completely satisfied. Definitely shop around for a dealer who cares for their customers, if you are in the market for a new/used car. More

Longer wait than expected I received good customer service including the courtesy shuttle. However, my vehicle was ready two hours later than promised and the service advisor m I received good customer service including the courtesy shuttle. However, my vehicle was ready two hours later than promised and the service advisor mixed up my paperwork with someone else's. More