1,449 Reviews of Courtesy Chevrolet - Service Center
Honest and fair. Cane in to have my tahoe inspected to see what was due, was half expecting a convoluted list of non essential services, instead got a complete check l Cane in to have my tahoe inspected to see what was due, was half expecting a convoluted list of non essential services, instead got a complete check list, where Adam told me my vehicle was in great shape and only had a few services to have completed. I have 2 other vehicles that I am going to bring in to Adam, and from now on I won't go anywhere else. Thank you! More
Oil Change I got the oil changed in my 2005, 1/2, 4x4, Chevrolet pickup that I had purchased from Courtesy Chevrolet. The oil change is part of the purchase pac I got the oil changed in my 2005, 1/2, 4x4, Chevrolet pickup that I had purchased from Courtesy Chevrolet. The oil change is part of the purchase package with the truck. It was done perfectly as is normal for Courtesy Chevrolet service. Tim Jackson took charge in this and after it was completed he informed me of a small oil leak that they (Courtesy technicians), would like to look at the next time I came in. I thanked him for informing me to this notice and made a note to check my driveway for tell tale signs of the leak. Great team! More
Great Customer Service Curt! Curt Petri has been my service consultant for over a year. Every time I have needed anything he has provided the up-most customer service. I took my Curt Petri has been my service consultant for over a year. Every time I have needed anything he has provided the up-most customer service. I took my Impala in for an oil service and everything was done according to the timeline Curt provided. He took the time to talk with me about any other issues/concerns I may be having with the car. I recommend taking your vehicle to Curt Petri at Courtesy Chevrolet. More
Thanks Curt I had come in multiple times for a knocking inside the dash. No one in service could help. I come again and Curt diagnoses it easily. Sets me up, and I had come in multiple times for a knocking inside the dash. No one in service could help. I come again and Curt diagnoses it easily. Sets me up, and after one fixed actuator, my problem was solved. After the visit he explained all service thoroughly AND helped me understand my warranty. I had an extra aftermarket warranty I did not need. Thanks Curt you saved me some money and piece of mind. Great work. More
A+ Service Department Tim Jackson has been my service advisor for many years. Whether I need a simple oil change or diagnostics run on my vehicle, Tim makes it a point to m Tim Jackson has been my service advisor for many years. Whether I need a simple oil change or diagnostics run on my vehicle, Tim makes it a point to make my appointment go as smoothly as possible. He, actually, makes servicing my vehicle at Courtesy a pleasant experience. Thank you, Tim! More
Great Service! The service agent was friendly and went out of his way to get me a loaner car while my car was being serviced. I would recommend Courtesy Chevrolet t The service agent was friendly and went out of his way to get me a loaner car while my car was being serviced. I would recommend Courtesy Chevrolet to anyone. More
Great experience Great job done by Courtesy Chevrolet service department. They found an on going problem we had with our Monte Carlo, fixed it and also fixed some othe Great job done by Courtesy Chevrolet service department. They found an on going problem we had with our Monte Carlo, fixed it and also fixed some other things that needed to be done. Good job. They are now our go to dealership. More
Oil change experience. Tim Jackson, my service advisor, greeted me by name and knew why I was at the dealership. Within 5 minutes of my arrival I was in the waiting room- my Tim Jackson, my service advisor, greeted me by name and knew why I was at the dealership. Within 5 minutes of my arrival I was in the waiting room- my vehicle on it's way to the service bay. Upon completion of my service, Mr. Jackson came to me and told me about my trucks overall condition. He had my truck washed and within an hour or so I was on my way home. Very pleasant experience. More
I have been the biggest skeptic of dealership service center s for years. Every one that I ever spoke to growing up would say never bring your car to a dealership service because you will be ripped off, over pri s for years. Every one that I ever spoke to growing up would say never bring your car to a dealership service because you will be ripped off, over priced and always trying to sell you something. Never dealt with them, always shied away from them and never trusted them... until now. My first trip to a dealership service center ever, made me think why haven't I done this before. Robert Pagan, service adviser, was upbeat, professional, customer service oriented and promised he would do his best to keep the price down. He also walked me through the process and always addressed what the next step is and what I should expect. I Never once felt that I was left hanging. He never led me to a position without options. His sincerity put my mind at ease. At the end, Robert kept his promise, even better it was lower then what I was initially quoted by him and definitely much less expensive then average Joe mechanic! I was taken aback when the price I ended paying was much lower then I was initially quoted. Usually, with my previous mechanic history when it comes to time to pay I usually embrace my self and tighten all my sphincters, because you know what was coming next. A much higher price with so called unforeseen issues. the price I ended up paying was less then I would have paid for my regular mechanic that takes him Several hours to diagnose then fix the issue, playing trial and error. Even better charging you more hours of labor then what really took to fix the issue. Unlike the regular auto-shops, here they gave me the hours of labor before the job started, easing my mined that it isn't a scam. A dealership service center that didn't try to over price and kept the estimate cost higher then my final cost is an amazing thing! I am very pleased with Courtesy Chevrolet and will definitely be back for routine maintenance and repairs (if needed). They truly embody the 5 Star rating they hold! More
Great job done on our car. Service was great. Will recommend this dealership to friends. Robert is always very helpful and friendly. Glad to know we now have a done on our car. Service was great. Will recommend this dealership to friends. Robert is always very helpful and friendly. Glad to know we now have a service department we can trust to do quality work. More