Courtesy Chrysler Dodge RAM of Superstition Springs

Everything Top Rate From scheduling my appointment, for regular maintenance, to delivery of my vehicle, after the job completed, was totally professionally preformed. The From scheduling my appointment, for regular maintenance, to delivery of my vehicle, after the job completed, was totally professionally preformed. The job was completed sooner than expected. Amber was an excellent service advisor. My interior was protected from dirt and grease with floor mat paper, and plastic cover on my seat. More

Service done Took the car in for software recall oil change and tire rotation. Everyone was very pleasant courteous and helpful the waiting room was very quiet an Took the car in for software recall oil change and tire rotation. Everyone was very pleasant courteous and helpful the waiting room was very quiet and cool and someone was always stopping by and asking if I needed anything More

Worst Customer Service Department I called setting Appointment telling them what service was to be done, Had my son drop car off and they had him sign for a diagnostic which I did not I called setting Appointment telling them what service was to be done, Had my son drop car off and they had him sign for a diagnostic which I did not ask for. He signed believing it was the work I asked to be performed. They ran the diagnostic removing all freon leaving vehicle with no freon. So what was working before was no longer working and car now has no AC. I called asking for a manager and they told me one was not available. I asked if a manager would be there when I stopped by and they said yes. I rush there from work and ask to speak to a manager and what do you know, no manager there. I paid took my car, and left a message for the service manager. He called and after I told him my issue he said not there problem. Read the reviews on this place, I should have and beware, they are dishonest, untrustworthy and uncaring. Don’t let them work on your vehicle. New ownership does no good if you keep the same crappy people. More

Knowledgeable, fastidious, polished and no nonsense. I used USAA Buyers Program to which Heggs honored my request, my pricepoint and added amenities to boot! Heggs valued my time and provided outstanding I used USAA Buyers Program to which Heggs honored my request, my pricepoint and added amenities to boot! Heggs valued my time and provided outstanding briefing on our new deisel! Staff has a seamless teamwork approach to satisfy customer support. Highly suggest working with this dealership! More

Loosing confidence in the service department waited over an hour for oil change few weeks ago. Car leaking oil since. Had an appointment to look at car and waited another hour for them to tighten waited over an hour for oil change few weeks ago. Car leaking oil since. Had an appointment to look at car and waited another hour for them to tighten the drain plug. Two trips over 2 hours and total inconvenience. I expect more from having my car serviced at the dealership! I don’t have time to waste! Free car wash for my trouble. Rediculous More

HORRIBLE SERVICE IN EVERY DEPARTMENT HORRIBLE SERVICE IN EVERY DEPARTMENT. I have been there many times just to give this place a chance and because location was close. Lets just say that HORRIBLE SERVICE IN EVERY DEPARTMENT. I have been there many times just to give this place a chance and because location was close. Lets just say that your sales team doesn't like to sell trucks to customers with cash! Second, when a customer comes in for service and doesn't want to schedule with Heggs that is a clear indicator that something is wrong! Get an attitude adjustment. One of the worst things is Parts Dept. I changed my transmission fluid on my Ram. Purchased the TWO filters I needed from Heggs. After the mess of the job and time I am now ready to put the two filters on. One fits and the other doesn't. WHAT A joke. And they were closed on the weekend. I return Monday to get the right part the second time and the guy wants to tell me its my fault! And its used. I said of course draining the transmission might leave a little fluid on the new but wrong part you gave me. Not only was the manager a D*** but Come to find out, the same xxxxxx that sold it to me stated that he sold me the wrong part. I WILL DRIVE 100 MILES TO ANOTHER DEALER THAN TO H EGGS. NOT ONLY CAN THEIR SALESMEN NOT SELL TRUCKS BUT PARTS CANT DO THEIR JOB EITHER. CAN ANYONE DO THE JOB THEY WERE HIRED TO DO HERE?! NOPE. DON'T WASTE YOUR HARD EARNED MONEY HERE. Management: Get your priorities straight and sheep will follow!!! More

great service Very pleased I was able to walk in and get a quick oil change while I waited. Customer service has always been outstanding and helpful. Very pleased I was able to walk in and get a quick oil change while I waited. Customer service has always been outstanding and helpful. More

Minor repair servives Arrived on time but it was a zoo. Had made appointment on line but there was a line at service center. Had two items to get fixed. One was taken care Arrived on time but it was a zoo. Had made appointment on line but there was a line at service center. Had two items to get fixed. One was taken care of and was reasonably priced. The other never got done and was not even out on ticket. Obviously was not happy with that. They appear to over book their appointments so plan on a long wait: also they kept car overnight for simple repairs. More

Unbelievably Easy Prior to coming into Heggs my husband and I had already spent more than 2 weeks shopping for the right car at the right price. We already had our fina Prior to coming into Heggs my husband and I had already spent more than 2 weeks shopping for the right car at the right price. We already had our financing set up. We probably test drove over 10 cars and visited 5 dealerships. Each dealership advertising their prices on their website. Each dealership was the same, they advertised low to get you in the door and then bumped up the price with what they referred to as "aftermarket upgrades" and service guarantees that had already been "added" to the vehicle and could not be removed or declined. These addendums to the vehicle price usually added $2000 - $3000 to the "out the door " or pre-tax price of the vehicle pushing up the overall cost as well as our APR and monthly payment. After finding our car on Heggs' website I reached out to their online sales department and got a response from Oscar. Oscar and I exchanged a couple emails regarding prices and addendums and by the end of the day I was anxious to test drive the car I had my heart set on. Upon arriving the dealership, we were greeted right away and were connected with Oscar promptly. Within 10 minutes we were behind the wheel for the test drive. The drive was great so we headed in to start the "negotiations". I showed Oscar our financing paperwork as well as what we referred to as "my homework". Oscar took it to his finance team and within about an hour we walked out the door with key in hand and, honestly, complete shock that things went so smooth! No haggle or hassle at any point. We kept waiting for it but it never happened. Even a couple days after our visit we were still in disbelief. If we are ever in the market again, we will definitely be going back to Heggs. And that you can believe! 👍? More

Service Center Every time I take my car in for any service, Amber and her team take care of the car and us. We recommend Heggs Crysler Jeep Dodge Ram Every time I take my car in for any service, Amber and her team take care of the car and us. We recommend Heggs Crysler Jeep Dodge Ram More