Courtesy Chrysler Dodge RAM of Superstition Springs

Ambet McFarland Amber has been my service advisor for many years. She is always helpful and I am very confident in her ability to fix any issues with my vehicles. S Amber has been my service advisor for many years. She is always helpful and I am very confident in her ability to fix any issues with my vehicles. She is the reason why I continue to return to the dealership. Awesome customer service! Marvin Reed.is a great host. He makes waiting for your vehicle a lot easier. Great customer service! More

3 days in the shop My tire pressure sensor went out and $122 to replace.. it was $58 in Albuquerque. I drove less than 40 miles and my tire pressure sensor that was repl My tire pressure sensor went out and $122 to replace.. it was $58 in Albuquerque. I drove less than 40 miles and my tire pressure sensor that was replaced went out, again. They wanted to change my brake fluid when it had 2% water but recommended change at 3%. Then recommended alignment when I've experienced absolutely no pulling of the steering wheel and no visible tire wear. On top of all that, they charged almost $25 for seat covers and floor mat protectors. They called 2 times near 6pm and asked, "Did I tell you we have to keep your vehicle for another day?" Poor communication and trying to sell services that were unnecessary. I will not be back and urge people to shop around before patronizing this location. More

The Best We are on our 4th vehicle from Heggs, I would recommend anyone to do business with Randy, Jeff Bonner, Jeff Green or Jarvis.... by far OUTSTANDING tea We are on our 4th vehicle from Heggs, I would recommend anyone to do business with Randy, Jeff Bonner, Jeff Green or Jarvis.... by far OUTSTANDING team!!! Thank you Randy and Jeff B. For all you did tonight! More

Tires Brought in my vehicle to have the tires balanced, within a few days I noticed a clicking. A friend was driving behind me and told me to pull over, the Brought in my vehicle to have the tires balanced, within a few days I noticed a clicking. A friend was driving behind me and told me to pull over, the passenger side tire was loose. We could remove the lugs with our hands, the service department failed to seat the tire properly. I will never go back, incompetent mechanics. More

Love the car but will probably go to another dealer next tim Car had two dings when I bought it. Said they would fix it but didn’t. Only gave me 3 months Sirius radio. Everyone does 1 year! Fog light came lo Car had two dings when I bought it. Said they would fix it but didn’t. Only gave me 3 months Sirius radio. Everyone does 1 year! Fog light came loose. Said they needed a clip. Would call when it came in. No call back. Called to ask about it. Acted like I had never been in. I expect the “Warranty Forever” to be Warranty for never! Have some heat damage (az sun). 6 months! I will be surprised if they do anything! 2nd new car from Heggs in 2 1/2 years! More

WOW!!! Everyone at Heggs was more than accommodating when my husband and I purchase our 2018 Dodge Charger. Loved our Saleman Michael and the finance guy Ja Everyone at Heggs was more than accommodating when my husband and I purchase our 2018 Dodge Charger. Loved our Saleman Michael and the finance guy Jarvis. More

vehicle maintenance I have been going here to the dealership since I purchased my Charger and have always had Amber as my advisor. The reason I continue to go back is be I have been going here to the dealership since I purchased my Charger and have always had Amber as my advisor. The reason I continue to go back is because she is awesome at her job. Her customer service is excellent, she is always up front with the cost and with what servive actually needs to be done. Additionally, she always up front with how long I will be there and I have to say I have never been there longer than expected. More

The experience was great, and Thank you. Jarvis Newman and Anthony Smith are awesome, were very friendly and outgoing, explained the financial part of the paperwork, answered all of our ques Jarvis Newman and Anthony Smith are awesome, were very friendly and outgoing, explained the financial part of the paperwork, answered all of our questions All of the Hegg Employees we dealt with were friendly and helpful. More

Purchased a used care Purchased a used car. Easy process of test driving and they were able to provide multiple options. Salesman was not pushy and gave you time to decid Purchased a used car. Easy process of test driving and they were able to provide multiple options. Salesman was not pushy and gave you time to decide. More

Service Department Sucks First issue, I take my car for routine maintenance using their "Express" Service line. There is nothing EXPRESS about the service they offer. I wait First issue, I take my car for routine maintenance using their "Express" Service line. There is nothing EXPRESS about the service they offer. I wait a minimum of 2hrs for an 'express' oil change. They shouldn't advertise this misleading Express service if they can't live up to it's name. Second issue, they NEVER answer their phones. Yet, when I am there waiting for my 2+hr oil change I notice they are in the office and just let the phone ring or are just chatting away. Third issue, I took my car in for one issue due to not completing my oil change correctly and when I took it in to be fixed, came out with a new issue. Of course they stated the new issue was unrelated. Yet, I didn't have that issue when I first went in. Additionally, they state "sorry to hear about your issue, the service manager would like to hear from you" but when you email you don't hear back from the service manager. Yes, they sound so concerned in their response, however fail to follow through. I will NEVER buy from this place again and going forward I will take the long drive from Chandler to Phoenix to get better service at Bill Luke's Chrysler and Jeep. Only reason I gave a 2nd star is because the sales team was great! More