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Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

Mesa, AZ

4.6
328 Reviews
Call Service Center (480) 569-2989

328 Reviews of Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

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May 04, 2022

Mac Beaudette is an honest, reliable, and friendly guy. I highly recommend him and this location! More

by KarleyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Beaudette
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May 07, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for your 5 star review! Happy to hear Mackenzie was able to assist you in the purchase of your vehicle! We appreciate your recommendation and hope to serve you again in the future! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

April 28, 2022

Fast, friendly service. Did the requested maintenance work without trying to upsell me to other "needed" repairs. More

by Mark D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Brown
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Apr 30, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for your 5 star review! Happy to hear you were satisfied with the maintenance work done on your vehicle! Hope to serve you again in the future! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

April 22, 2022

Absolute nightmare! After eight days I had to get my truck, still not fixed. My truck is my income, I took a $4000 loss. More

by Jtldirt
Recommend Dealer
No
Employees Worked With
Stephen Tapia
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Apr 22, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Raymond, I am very sorry to see your review and I apologize that you had such a poor experience with our service department. What you described is not acceptable for our business practice and not the way we want our customers to be treated or perceive our team. Courtesy has much higher standards for customer service, so I am glad you brought this to our attention as we need to address our team. I look forward to speaking with you directly about this matter. We value your business and want to ensure we improve to better help you and all our valued customers. Best Regards, David Duffey Customer Relations 480-293-0236 dduffey@courtesyauto.com

April 16, 2022

I set up an appointment. Everything was right on time. I was promptly directed to my service rep (Marvin) and he addressed my auto needs and made recommendations based on my More

by H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I had other names., Marvin Bolanos
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Apr 17, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for your 5 star review! Happy to hear Marvin along with the rest of the Courtesy team were all able to assist you in the purchase of your vehicle and addressed your auto needs! We appreciate your business and hope to serve you again in the future! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

April 13, 2022

Parts and service were a great help. Was in and out quickly and had a friendly staff. More

by Kamronwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Davidson
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Apr 13, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for your 5 star review! Glad to hear our staff were friendly and efficient! Hope to see you again in the future! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

March 16, 2022

While it took months to get the part, shame on Dodge Parts, Bill Wardingly kept after it. Good communications and a professional attitude won the day. More

by Pharman4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wardingley
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Mar 18, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for your review! Pleased to hear Bill kept constant communication and professionalism with you! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

February 10, 2022

Very bad experienced when it came to Getting my vehicle fixed and after I had it fixed supposedly They check engine light came on again sorry appears they did not fix it properly More

by Reed1you
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Stephen Tapia
Report | Print
Feb 14, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Reed, I apologize that we have let you down and that you faced these challenges in working with our service dept. This is not our goal here at Courtesy as we strive for excellent customer service. I have spoken with our service manager Brendon and he will be reaching out to you regarding your concerns and issues. Best Regards, Lisa Miller Customer Relations

January 27, 2022

Friendly staff and kept me updated on diagnostic results in a timely manner. Very efficient. More

by Mikedscsillc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Tapia
Report | Print
Jan 29, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for your review! Happy to hear our service department kept you updated regarding your vehicle and were efficient with the work done on it! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

January 21, 2022

I am from Canada and this dealer always looks after my car where at home they blow me off if it is a recall More

by Phil.douziech
Recommend Dealer
Yes
Employees Worked With
James phillips
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Jan 22, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for your review! We strive to provide the best service for our guests and are grateful you choose to come to us all the way from Canada! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

January 12, 2022

Fast and friendly service. Steve did a great job and made sure everything was taken care of. Thanks. More

by Chiefdcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Tapia
Report | Print
Jan 12, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for your 5 star review! Glad to hear Steve did a great job and made sure everything was taken care of for you! We look forward ti your next visit! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

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