
Courtesy Chrysler Jeep Dodge
Grand Rapids, MI
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Excellent experience I really wanted to upgrade my little 4 door car to a jeep but was a little hesitant because I didn't know where to go & I knew they could be pricy. I I really wanted to upgrade my little 4 door car to a jeep but was a little hesitant because I didn't know where to go & I knew they could be pricy. I got referred to courtesy by a family friend & was told Matt Hoople would work with me well. I went the next day & I couldn't of been happier! He listened to my wants & needs & found right what I was looking for & I got just what I wanted! I was in my new ride within 2 days & couldn't of been happier. I will defiantly be back for my future cars! Thanks Matt! More
Childhood dream realized My girlfriend and I have both bought from Courtesy Dodge now. We will continue to work with Courtesy Dodge due to the amazing service and experience w My girlfriend and I have both bought from Courtesy Dodge now. We will continue to work with Courtesy Dodge due to the amazing service and experience we received from Matt Hoople. I have worked with many salesmen over the years but I never felt I was being worked by Matt. He went above and beyond to help me drive out in the truck of my boyhood dreams. We cannot gush enough about our experiences with Matt. The number of awards that line his office should speak for themselves. The cream cheese and crackers weren't bad either. Thank you Matt for welcoming me into the Mopar Family. See you next time! More
Refreshingly great customer service! I came upon Courtesy's website while searching for a used car and I'm very glad that I did. Jim Bush worked with me for over a month to help find the I came upon Courtesy's website while searching for a used car and I'm very glad that I did. Jim Bush worked with me for over a month to help find the right vehicle at the right price! The sales rep Del C. thoroughly described my 2009 Vibe and its history. I am relieved to now have a safe, reliable great looking car. If your looking for the right vehicle for you, then Courtesy is the place! More
Courtesy Dodge hits it out of the park again! The staff at Courtesy hit it out of the park again! My last purchase was delivered on 12/31/13. The car came in late in the afternoon and they made The staff at Courtesy hit it out of the park again! My last purchase was delivered on 12/31/13. The car came in late in the afternoon and they made sure it was ready (including detailing) by 6:30 PM on New Year's Eve! This time, the car was delivered late in the afternoon on 12/26/14 at 2:30 PM and the same treatment was rendered again. I was out the door with my new car by 5:30 PM! The SRT / Viper technician, Nate, even came in on his day off to help make this happen! Courtesy CJDR consistently works hard to make the buyer's experience nothing less than first class and works hard to maintain the owner's trust and business. It's obvious that this level of dedication starts at the top with Laura and is shared by every member of the sales and service staff! One doesn't have to go far to hear stories of woe from customers treated badly at other dealerships. Some may suggest that I "just got lucky" or that "lightning struck twice". Make no mistake that from my observation, this is what the people at Courtesy do every day, and they do it extremely well! Many thanks to all at Courtesy for making my experience something worthy of sharing with others! More
Phil Koetje goes above and beyond Recently had a wonderful experience working with Phil on a 2015 Jeep Cherokee lease. He went above and beyond to get me the price I could afford whil Recently had a wonderful experience working with Phil on a 2015 Jeep Cherokee lease. He went above and beyond to get me the price I could afford while finding a vehicle with the options I wanted. His personality is outstanding which made it a fun, comfortable experience. When my lease is up I will go right back to Phil! More
Awesome experience! Matt was so helpful, and got me in and out of the dealership with an amazing deal in no time! Will recommend him to anyone and everyone! Matt was so helpful, and got me in and out of the dealership with an amazing deal in no time! Will recommend him to anyone and everyone! More
Great Service !! Can't say enough good words about this dealership. I was refereed to Delfino Contreras by my good friend. I contacted him, let him know a few of my Can't say enough good words about this dealership. I was refereed to Delfino Contreras by my good friend. I contacted him, let him know a few of my "musts" in a vehicle, he told me give him a couple minutes and he would look. When he called (less than 10 minutes later) he had the exact vehicle I was imagining. I'm SO happy I contacted him!!! More
very good Matt hoople is a very good guy and was very helpful would recommend him to friends and family any time so go see him at courtesy Matt hoople is a very good guy and was very helpful would recommend him to friends and family any time so go see him at courtesy More
Matt is great! Matt helped us get a great deal on our new Jeep. He listened to exactly what we were looking for and got us a great price. Attentive, friendly and an Matt helped us get a great deal on our new Jeep. He listened to exactly what we were looking for and got us a great price. Attentive, friendly and an all-around great guy. It also comforted us to know that he owns Jeeps, so we trusted his opinion more in making our purchase. More
exceptional service The best service I have ever had, without exception. Simple put Ed goes way above and beyond to get the job done. I have never had such a positive exp The best service I have ever had, without exception. Simple put Ed goes way above and beyond to get the job done. I have never had such a positive experience revolving a service issue, and am extremely grateful for the distance Ed went personally. I have actually never written a review before, but was so compelled to do so, as this was an extraordinary experience. In fact, this was the second issue I went to Ed about, and could't imagine a better outcome! Exceptional service, awesome guy! More