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Courtesy Chrysler Jeep Dodge
Grand Rapids, MI
256 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 256 reviews
July 16, 2011
The saleman and Jim the finance guy went above and beyond for me. They spent hours trying to get me financed. Hours and hours later I owned a 2011 car. I really appreciated all the extra help. The customer s for me. They spent hours trying to get me financed. Hours and hours later I owned a 2011 car. I really appreciated all the extra help. The customer service including the lady answering phones and the service department were helpful as well. More
by rmcurtiss
Employees Worked With
Bob Krueger
Helpful July 14, 2011
Chris was very helpful and understanding of our needs. We came looking for a mini van and drove off with one. We are loving our new car & it always stocked with food for the food pantry, the reason w We came looking for a mini van and drove off with one. We are loving our new car & it always stocked with food for the food pantry, the reason why we bought it. It's exactly what we were looking for. Thanks Chris for all of your help & I know that if we have any questions, we can just give you a call. More
by Waverly Knight
Employees Worked With
Chris Shutz, Chris Schutz
July 13, 2011
I worked with Chris in the sales department to get a used vehicle in a bit of a hurry. He was very friendly and helpful, and I did not feel any pressure to buy from him. He made sure I was getting a vehicle vehicle in a bit of a hurry. He was very friendly and helpful, and I did not feel any pressure to buy from him. He made sure I was getting a vehicle that I could afford and that was good for my lifestyle. He even shopped around quite a bit to get me the best financing. I love my car! I will be going back to him for every vehicle purchase I make from now on, and recommending him to all my family and friends. More
by arc1
Employees Worked With
Chris Schutz, Chris Schutz
July 13, 2011
My sales person was Chris Schutz, he was very Honest, and easy to work with. Made us feel very comfortable making a deal. Never experienced, such honesty at a used car dealership. easy to work with. Made us feel very comfortable making a deal. Never experienced, such honesty at a used car dealership. More
by anitalkmi
Employees Worked With
Chris Schutz, Chris Schutz
July 13, 2011
Chris and the entire staff at Courtesy was extremely helpful to make sure I was satisfied with my vehicle before and after the purchase. When a problem arose shortly after the sale, they were quick to r helpful to make sure I was satisfied with my vehicle before and after the purchase. When a problem arose shortly after the sale, they were quick to respond and remedy the situation without giving me a hassle or runaround. I'm very satisfied with my purchase and would recommend Chris and Courtesy to anyone looking for their next vehicle. Thanks for the great experience! More
by MattShanahan
Employees Worked With
Chris Schutz, Chris Schutz
July 13, 2011
My dealer, Chris, was great! He would get all 5's. When I got home and really looked it over, I noticed though that the detail job on my vehicle was not great, rather good. There was spatter of a brown subst got home and really looked it over, I noticed though that the detail job on my vehicle was not great, rather good. There was spatter of a brown substance (pop?) on the ceiling and the scratches on the body that were supposed to be buffed out have reappeared. The carpeting inside also had some stains which did not come out. Also, the black plastic on the back tailgate/bumper is coming up. I realize I purchased a used vehicle, but had I realized the stains and scratches would still be there, I may have chosen a different vehicle or asked for a lower price. Also, out of courtesy, it would have been nice to leave with a full tank of gas. More
by Worty73
Employees Worked With
Chris Schutz, Chris Schutz
July 13, 2011
So fast! Went for an oil change and general maintenance check after work. Dropped off the vehicle, went in their waiting room, played a game of solitaire in their internet cafe, ate 2 yummy cookies and a b check after work. Dropped off the vehicle, went in their waiting room, played a game of solitaire in their internet cafe, ate 2 yummy cookies and a bottle of water (complimentary), sat down to watch TV and read a magazine...and it was done! I was really hoping to read the magazine!!! Ohe well, next time I will do that first. More
by Worty73
Employees Worked With
Al Brown, Al Brown
July 13, 2011
We have given this rating because they met and exceeded all of our expectation. My wife and I left there dealership very pleased and are pleased to have there name on our vehicle. We have purchased other v all of our expectation. My wife and I left there dealership very pleased and are pleased to have there name on our vehicle. We have purchased other vehicles from other local dealerships in the area and where not pleased, so we do have a basis for comparison. We would definatly recommend Courtesy Chrysler Jeep Dodge and Linda to our friends. More
by jbuckmaster
Employees Worked With
Linda Huizinga
July 12, 2011
Chris was very knowledgable and friendly of the product. He was accommodating in every aspect of this transaction including required touch-up of a scratch when we were taking delivery of the vehicle. He im He was accommodating in every aspect of this transaction including required touch-up of a scratch when we were taking delivery of the vehicle. He immediately arranged to have it professionally repaired and completed the work in a very timely and professional manner. I would highly recommend to others a visitation to Courtesy Chrysler. I trust any future needs will be provided by them as well. It has been a pleasure working with Chris. More
by nmorren
Employees Worked With
Chris Schultz, Chris Schutz
July 12, 2011
Very happy with Bill and Courtesy Dodge, the car we purchased has been great and it was a very good experience dealing with them. No problems, no suprises. purchased has been great and it was a very good experience dealing with them. No problems, no suprises. More
by hudmi
Employees Worked With
Bill Beger
