Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Courtesy Chrysler Jeep Dodge
Grand Rapids, MI
255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 255 reviews
July 11, 2011
Found the right van I was looking for at the best price I could find within a 200 mile radius. Chris Schutz was a great person to work with and was very helpful in me purchasing my vehicle. could find within a 200 mile radius. Chris Schutz was a great person to work with and was very helpful in me purchasing my vehicle. More
by Ccook
Employees Worked With
Chris Schutz, Chris Schutz
Helpful July 11, 2011
I worked with Chris Schutz, he was very helpful and worked with me every step of the way. Chris constantly tried to take care of me, and in the end got me the truck I wanted at a very decent price. I l worked with me every step of the way. Chris constantly tried to take care of me, and in the end got me the truck I wanted at a very decent price. I loved working with the guys at the dealership and definitely suggest it to anyone looking for a Used Vehicle. More
by JasonX_MilSpec56
Employees Worked With
Chris Schutz, Chris Schutz
July 10, 2011
Scott was very friendly and informative about the Scott was very friendly and informative about the features of the vehicles we had questions about. Unlike some salespeople we have dealt with in the Scott was very friendly and informative about the features of the vehicles we had questions about. Unlike some salespeople we have dealt with in the past, Scott made us feel at ease and didn't pressure us. This was our first time at Courtesy and I am sure that we will return. More
by JSteele3030
Employees Worked With
Scott Baumgard
July 08, 2011
Bob Krueger does an excellent job finding the car to meet his customer needs. He ensures that the best car is given to his customer based on the financial capabilities and personal interest! Thank you! his customer needs. He ensures that the best car is given to his customer based on the financial capabilities and personal interest! Thank you! More
by edurkee10
Employees Worked With
Bob Krueger
June 25, 2011
We are always happy with both of these service advisor. Al is always pleasant and eager to help us, always has a smile on, like today Rob was busy and ask us to see Al for our oil changes and check up, Al Al is always pleasant and eager to help us, always has a smile on, like today Rob was busy and ask us to see Al for our oil changes and check up, Al was more than happy to help us. Rob, we always call him for all our needs and questions, if he does not have an answer he finds ones. My husband will only deal with Rob, he will call just to make sure Rob is there, he has went once when Rob was not there, and the service advisor was rude, after that time we will only go when Rob is there. When we have had issues, Rob will get the problems solve. Good job to both the these service advisors. Over all I feel Courtesy Dodge has done us right, we both two new vehicle two years ago and we have been very satisify with everyone there. We travel round trip around 80 miles for service. thanks again, keep up the good work. And if any one want the best service advisor; Seek Rob and Al. Thanks Cathy and Henry Felder Nashville More
by egdod
Employees Worked With
Al Brown Jr and Rob Grabill, Al Brown, Rob Grabill
June 23, 2011
Brought my vehicle in for A/C repair. Problem wasn't found on first trip, but they added dye and on my return visit the leak was found. Service advisor was friendly and easy to work with. Very flexibl found on first trip, but they added dye and on my return visit the leak was found. Service advisor was friendly and easy to work with. Very flexible with my schedule. Love the shuttle service they offer. Was able to use them so I wouldn't have to stay at the dealership while they repaired my vehicle. The service advisor called me as soon as the repair was done. Everyone I encountered in the service department was professional and friendly. Would recommend this service department to others. More
by TracyAnnP
Employees Worked With
2
June 22, 2011
Went in for an oil change, got in right away, was told how long it would take and it actually was less. Loved the prompt service! Thanks! how long it would take and it actually was less. Loved the prompt service! Thanks! More
by Dodge07
Employees Worked With
Al Brown Jr., Al Brown
June 20, 2011
This was a wonderful visit I was very pleased with the service and I would recommend this dealership to my family and friends. Al Brown is one of your best workers. service and I would recommend this dealership to my family and friends. Al Brown is one of your best workers. More
by Jerry Nelson
Employees Worked With
Al Brown Jr., Al Brown
June 17, 2011
Great and fast service. The service was very friendly. I had my two young boys with me and was worried it would take a long time, but they were done before I knew it and even did a few extra things for fr I had my two young boys with me and was worried it would take a long time, but they were done before I knew it and even did a few extra things for free. I would highly recommend. More
by tlruffer
Employees Worked With
Al, Al Brown
June 17, 2011
Doug was a very helpful salesman. There was never any pressure from him. He worked hard to get us what we wanted for our trade-in and the final price of our new Jeep. pressure from him. He worked hard to get us what we wanted for our trade-in and the final price of our new Jeep. More
by Buchanan
Employees Worked With
Doug Shank
