Courtesy Chrysler Jeep Dodge
Grand Rapids, MI
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My dealer, Chris, was great! He would get all 5's. When I got home and really looked it over, I noticed though that the detail job on my vehicle was not great, rather good. There was spatter of a brown subst got home and really looked it over, I noticed though that the detail job on my vehicle was not great, rather good. There was spatter of a brown substance (pop?) on the ceiling and the scratches on the body that were supposed to be buffed out have reappeared. The carpeting inside also had some stains which did not come out. Also, the black plastic on the back tailgate/bumper is coming up. I realize I purchased a used vehicle, but had I realized the stains and scratches would still be there, I may have chosen a different vehicle or asked for a lower price. Also, out of courtesy, it would have been nice to leave with a full tank of gas. More
Chris and the entire staff at Courtesy was extremely helpful to make sure I was satisfied with my vehicle before and after the purchase. When a problem arose shortly after the sale, they were quick to r helpful to make sure I was satisfied with my vehicle before and after the purchase. When a problem arose shortly after the sale, they were quick to respond and remedy the situation without giving me a hassle or runaround. I'm very satisfied with my purchase and would recommend Chris and Courtesy to anyone looking for their next vehicle. Thanks for the great experience! More
My sales person was Chris Schutz, he was very Honest, and easy to work with. Made us feel very comfortable making a deal. Never experienced, such honesty at a used car dealership. easy to work with. Made us feel very comfortable making a deal. Never experienced, such honesty at a used car dealership. More
Very happy with Bill and Courtesy Dodge, the car we purchased has been great and it was a very good experience dealing with them. No problems, no suprises. purchased has been great and it was a very good experience dealing with them. No problems, no suprises. More
Chris was very knowledgable and friendly of the product. He was accommodating in every aspect of this transaction including required touch-up of a scratch when we were taking delivery of the vehicle. He im He was accommodating in every aspect of this transaction including required touch-up of a scratch when we were taking delivery of the vehicle. He immediately arranged to have it professionally repaired and completed the work in a very timely and professional manner. I would highly recommend to others a visitation to Courtesy Chrysler. I trust any future needs will be provided by them as well. It has been a pleasure working with Chris. More
I worked with Chris Schutz, he was very helpful and worked with me every step of the way. Chris constantly tried to take care of me, and in the end got me the truck I wanted at a very decent price. I l worked with me every step of the way. Chris constantly tried to take care of me, and in the end got me the truck I wanted at a very decent price. I loved working with the guys at the dealership and definitely suggest it to anyone looking for a Used Vehicle. More
This is the second used vehicle I've purchased through Courtesy. Both times I've dealt with salesman Bob Krueger. I'm very pleased with my experience. Their staff is friendly, courteous and go the extr Courtesy. Both times I've dealt with salesman Bob Krueger. I'm very pleased with my experience. Their staff is friendly, courteous and go the extra mile to make sure you are satisfied. I would highly recommend this dealership and salesman Bob Krueger to anyone looking for a new or used vehicle. More
Found the right van I was looking for at the best price I could find within a 200 mile radius. Chris Schutz was a great person to work with and was very helpful in me purchasing my vehicle. could find within a 200 mile radius. Chris Schutz was a great person to work with and was very helpful in me purchasing my vehicle. More
Scott was very friendly and informative about the Scott was very friendly and informative about the features of the vehicles we had questions about. Unlike some salespeople we have dealt with in the Scott was very friendly and informative about the features of the vehicles we had questions about. Unlike some salespeople we have dealt with in the past, Scott made us feel at ease and didn't pressure us. This was our first time at Courtesy and I am sure that we will return. More
Bob Krueger does an excellent job finding the car to meet his customer needs. He ensures that the best car is given to his customer based on the financial capabilities and personal interest! Thank you! his customer needs. He ensures that the best car is given to his customer based on the financial capabilities and personal interest! Thank you! More

