
Courtesy Chrysler Jeep Dodge
Grand Rapids, MI
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Brought my vehicle in for A/C repair. Problem wasn't found on first trip, but they added dye and on my return visit the leak was found. Service advisor was friendly and easy to work with. Very flexibl found on first trip, but they added dye and on my return visit the leak was found. Service advisor was friendly and easy to work with. Very flexible with my schedule. Love the shuttle service they offer. Was able to use them so I wouldn't have to stay at the dealership while they repaired my vehicle. The service advisor called me as soon as the repair was done. Everyone I encountered in the service department was professional and friendly. Would recommend this service department to others. More
This was a wonderful visit I was very pleased with the service and I would recommend this dealership to my family and friends. Al Brown is one of your best workers. service and I would recommend this dealership to my family and friends. Al Brown is one of your best workers. More
Great and fast service. The service was very friendly. I had my two young boys with me and was worried it would take a long time, but they were done before I knew it and even did a few extra things for fr I had my two young boys with me and was worried it would take a long time, but they were done before I knew it and even did a few extra things for free. I would highly recommend. More
Doug was a very helpful salesman. There was never any pressure from him. He worked hard to get us what we wanted for our trade-in and the final price of our new Jeep. pressure from him. He worked hard to get us what we wanted for our trade-in and the final price of our new Jeep. More
Everyone was friendly,professional and helpful from the minute I pulled in the lot. I had very specific needs in a new (used) vehicle and also time constraints that required me to leave and return to the minute I pulled in the lot. I had very specific needs in a new (used) vehicle and also time constraints that required me to leave and return to the lot a few hours later the same day (a Saturday besides). Vehicles that met my requirements were very quickly identified to me. Once I made a selection, I left and returned several hours later to all of the paperwork completed and the auto detailed and ready to go. I don't think I was there more than an hour total, and drove my new vehicle off the lot that day! I actually enjoyed the experience, which I have never done purchasing a vehicle before. Would definately return in the future, and reccomend to others. More
I found my service stop at Courtesy Chrysler/Jeep/Dodge to be friendly, thorough, and efficiently performed. In a day and age in which service at many businesses is impersonal and questionably complete, it to be friendly, thorough, and efficiently performed. In a day and age in which service at many businesses is impersonal and questionably complete, it is refreshing to experience a service department where it is quite the opposite! More
they always treat me well when I come in and i never they always treat me well when I come in and i never have any issues with the workers, they are straight forward and to the point they always treat me well when I come in and i never have any issues with the workers, they are straight forward and to the point More
Bob and Matt went above-and-beyond to ensure that we were happy with our vehicle purchase. Pleasant to work with, open and honest. I would definitely recommend these salesmen at Courtesy Dodge. happy with our vehicle purchase. Pleasant to work with, open and honest. I would definitely recommend these salesmen at Courtesy Dodge. More
I stopped on a rainy morning just to look at a Jeep I stopped on a rainy morning just to look at a Jeep Wrangler that I saw as I was going past. I was surprised at how quickly a salesman came out in th I stopped on a rainy morning just to look at a Jeep Wrangler that I saw as I was going past. I was surprised at how quickly a salesman came out in the rain to greet me. When I said this wasn't exactly what we were looking for, he told me about another vehicle they had that wasn't currently on the lot, but suggested I check out the dealership website to view it. I did. I returned. I test drove the Jeep. My husband and I are now driving around in our newest "toy"--a 2010, bright red Jeep Wrangler! Thanks Del! More