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Courtesy Chrysler Jeep Dodge

Grand Rapids, MI

4.3
256 Reviews

440 28th Street Southeast

Grand Rapids, MI

49548

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Showing 256 reviews

June 17, 2011

Doug was a very helpful salesman. There was never any pressure from him. He worked hard to get us what we wanted for our trade-in and the final price of our new Jeep. More

by Buchanan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Shank
June 17, 2011

Everyone was friendly,professional and helpful from the minute I pulled in the lot. I had very specific needs in a new (used) vehicle and also time constraints that required me to leave and return to the More

by Justin8170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Beger
Jun 20, 2011 -

Courtesy Chrysler Jeep Dodge responded

We're glad we were able to meet your specific needs in a timely manner! Thanks for choosing Courtesy and for giving us this great review!

June 17, 2011

I found my service stop at Courtesy Chrysler/Jeep/Dodge to be friendly, thorough, and efficiently performed. In a day and age in which service at many businesses is impersonal and questionably complete, it More

by janicho50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Brown, Jr., Al Brown
June 16, 2011

they always treat me well when I come in and i never they always treat me well when I come in and i never have any issues with the workers, they are straight forward and to the point More

by choezee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al, Al Brown
Jun 16, 2011 -

Courtesy Chrysler Jeep Dodge responded

Thanks for the review. It's great to hear you had a good customer service experience here at Courtesy!

June 15, 2011

Bob and Matt went above-and-beyond to ensure that we were happy with our vehicle purchase. Pleasant to work with, open and honest. I would definitely recommend these salesmen at Courtesy Dodge. More

by SWesthouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Krueger and Matt Hoople, Matt Hoople
Jun 16, 2011 -

Courtesy Chrysler Jeep Dodge responded

We're glad that the hard work done by Matt and Bob has made you another happy Courtesy customer! Thank you for giving us this review; we appreciate it!

June 12, 2011

I stopped on a rainy morning just to look at a Jeep I stopped on a rainy morning just to look at a Jeep Wrangler that I saw as I was going past. I was surprised at how quickly a salesman came out in th More

by ksemelander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Del Contreras
Jun 13, 2011 -

Courtesy Chrysler Jeep Dodge responded

Thank you so much for your review; we appreciate hearing about your experience here at Courtesy. We're glad you're having fun in your new Jeep Wrangler!

June 07, 2011

From my first visit, my Salesman identified what type of vehicle would be a good fit based upon price and size. Because I lease my vehicles, I was able to lease a new Chrysler 200 for a payment lower then More

by vandercs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Krueger
Jun 14, 2011 -

Courtesy Chrysler Jeep Dodge responded

It is great to hear that you are now a fan of Chrysler and are happy with your experience at Courtesy! Thank you for the review; we appreciate your kind words.

June 04, 2011

very friendly and i got a nice cold beverage on a hot day he didnt give up on me we kept trying until we made it work i like to thank everyone there who made it possible i would highly recommend thank you ch More

by cassandra134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris schutz, Chris Schutz
Jun 06, 2011 -

Courtesy Chrysler Jeep Dodge responded

We're so glad that Chris's hard work has made you another satisfied Courtesy customer! Thank you for your kind recommendation and review.

June 03, 2011

We were looking for a used low mileage vehicle. Chris found what we were looking for and it is history. We have driven the vehicle about 2000 miles and are very pleased. During the process Chris explai More

by croton5809
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Schultz, Chris Schutz
Jun 06, 2011 -

Courtesy Chrysler Jeep Dodge responded

It is great to hear that you're loving your new Courtesy vehicle! Courtesy salespeople like Chris understand that taking extra time with our customers makes all the difference between someone who loves their vehicle and someone who doesn't. Thank you for your review!

June 03, 2011

There is only one word I would use to describe Scott Sykes, is WOW. This gentleman went above and beyond to make my family and I feel comfortable. He explain everything in detail regarding the vehicle w More

by karismafields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sykes
Jun 06, 2011 -

Courtesy Chrysler Jeep Dodge responded

Thank you so much for this amazing review. It seems that your experience at Courtesy matches up with our goal to maintain the highest possible level of customer service!