
Courtesy Chrysler Jeep Dodge
Grand Rapids, MI
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Best salesperson I've had, ever. Moving back to Michigan from California with my boyfriend, who has never lived in snow, we began searching to replace one of our Jeeps with a vehicle Moving back to Michigan from California with my boyfriend, who has never lived in snow, we began searching to replace one of our Jeeps with a vehicle better equipped for the snow. While visiting Michigan this summer, we had a Chrysler 300C, as our rental vehicle. We loved the car and everything about it. That played a big part in our decision to continue to keep an SUV but to add a car to "the family." As we began our search, we had a few must haves we were not willing to give up, and thats when my boyfriend came across the 300C at Courtesy. We had gone over to just kind of window shop and get a little bit more information. From my personal experience, I was a little hesitant on going to a dealership during business hours, because I do not do well with pushy and feeing bombarded. As we parked the car and began walking to the 300C, Matt came out to greet us. He was instantly friendly, comfortable and reassuring, but he NEVER came across pushy. He was the complete opposite of the people I had dealt with in the past at car dealerships. Matt made us feel comfortable, educated and 100% informed. It was the smoothest buying procedure I have ever made. There is nothing more I appreciate from a salesperson than to walk out of the building feeling completely confident I don't have any concerns or questions. Hands down the best salesperson I have EVER had. I cant thank him enough for all of his help and most importantly kindness. We will definitely be back to purchase our next vehicle(s) from him. Thanks Matt for helping us build our new life and home here! -Kierra More
Lickity split I was in and out with in an hour , for a recall and to also check out a few other concerns. I felt that they valued my time. I was in and out with in an hour , for a recall and to also check out a few other concerns. I felt that they valued my time. More
Matt hoople thanks again! We love our tahoe!! Matt hoople at the used side was super friendly and down to earth not pushy like other places we visited were they make you feel awkward and rushed. H Matt hoople at the used side was super friendly and down to earth not pushy like other places we visited were they make you feel awkward and rushed. He made sure it was a quick smooth process and went above and beyond to help make sure i was approved and in my new car within a matter of hours. We got an amazing deal on our tahoe and are in love couldn't find a ltz with this low of miles anywhere near their price and the warranty we got is awesome. We literally couldn't be happier and will be sending friends and family his way.. Thanks again! More
Excellent salesman. Very polite and knows how to sell a car. Matt has sold us several awesome vehicles ao far. I will never go to anyone but Matt Hoople. He is excellent in customer service anda wonderful salesm Matt has sold us several awesome vehicles ao far. I will never go to anyone but Matt Hoople. He is excellent in customer service anda wonderful salesman. You couldn't ask for anyone better than Matt Hoople. More
Sales and Service experience I had a great sales and service experience with Courtesyour the last few months. Excellent sales experience when I leased a Grand Cherokee and great s I had a great sales and service experience with Courtesyour the last few months. Excellent sales experience when I leased a Grand Cherokee and great service and follow up when I brought it in for service an a warranty issue. More
Great experience, will return! The staff at courtesy were welcoming and had good prices. They were able to diagnose the problem and fix it in a timely manner. I will return. The staff at courtesy were welcoming and had good prices. They were able to diagnose the problem and fix it in a timely manner. I will return. More
3 Time Return Customer!! We have been privilaged to work with Matt purchasing now 3 Town & Country Vans over the past 8 years. Each visit (meeting about every four years) Mat We have been privilaged to work with Matt purchasing now 3 Town & Country Vans over the past 8 years. Each visit (meeting about every four years) Matt treats us like we've seen each other everyday. Thanks again for the class A service Matt, GOD Bless!! More
Great experience This was my first time leasing a vehicle and the whole experience was great. The staff is so nice...I worked with Tim Koetje and he was extremely pati This was my first time leasing a vehicle and the whole experience was great. The staff is so nice...I worked with Tim Koetje and he was extremely patient and helpful. More
Excellent Car Buying Experience I was able to find the car I wanted on the website and do all the needed information to purchase it from my home office. Then when I went to dealershi I was able to find the car I wanted on the website and do all the needed information to purchase it from my home office. Then when I went to dealership, most of the paperwork was done and the purchase was very speedy and without pressure from anyone. I am very happy with my purchase and will recommend Courtesy Jeep to my friends. More
Absolutely wonderful! I was extremely pleased with the service and timeliness of my sales rep Michael. All of the staff at Courtesy was very pleasant and accommodating. I w I was extremely pleased with the service and timeliness of my sales rep Michael. All of the staff at Courtesy was very pleasant and accommodating. I will definitely be back!! More