Courtesy Ford

This was the best experience I have had purchasing a vehicle. Cristian made the process easy. His response were very quick. Most of the deal was done through email, as I was out of town and in a diff vehicle. Cristian made the process easy. His response were very quick. Most of the deal was done through email, as I was out of town and in a different time zone. I was given a quote that was better than their online price. A little more haggling I got a great deal! We set a date for pickup, and everything was ready. It was a smooth process. I can't thank Cristian enough! My experience with another dealer at the same time was less than desirable, they were very slow with their response. More

I recently purchased a 2025 Ford Maverick. The buying process was mediocre at best, unfortunately for them we had just bought my husband a new vehicle the day before from a different dealershi The buying process was mediocre at best, unfortunately for them we had just bought my husband a new vehicle the day before from a different dealership and they set the bar very high. The only reason I didn't was because they didn't have the make and model I wanted. There was no follow up call from sales to see how I liked the vehicle, nothing. That's not where it ends though. At a little over 200miles I had a check engine light come on. From the moment I called I was treated like low priority. They told me that I could bring it in and they would need 48hrs to assess. I asked about the courtesy pick ups and drop offs they advertised at signing and the service advisor said sorry just too busy. At drop off the one thing I asked for was communication, to please let me know when it was assessed, when troubleshooting was completed and so forth. I was NEVER contacted by anyone during the whole process unless I called several times and waited on hold. When I would speak with the service advisor he was condescending. My sales guy was also made aware of the problem and after the initial contact nothing from him as well. Luckily for them they were able to source the part and the repair was done quickly but that is besides the point. After I I got my car back and returned the rental, the rental company called stating the contract was never extended like I was told it would be and they needed to charge me. I had to call, yet once again to get this resolved. This was probably some of the worst customer service I've ever received, especially after a large purchase. More

Awful service bad communication took way way too long no respect for thethe customer will not return my car to this dealership respect for thethe customer will not return my car to this dealership More

From emails, texts, sales and finance Courtesy Lincoln was our best car buying experience we have ever had. Special Thanks to Christian, Travis and Will. These good folks made the whole time a breeze. I was our best car buying experience we have ever had. Special Thanks to Christian, Travis and Will. These good folks made the whole time a breeze. I never felt pressure or worried I was not getting great value. Kevin and Linda More

The salesman was professional offered me drinks, a comfortable place to sit while I waited. He made sure I saw all the vehicles that fit my parameters. I was very satisfied. comfortable place to sit while I waited. He made sure I saw all the vehicles that fit my parameters. I was very satisfied. More

Prompt, courteous service from all of the personnel we encountered. Straightforward and thorough explanations of the cars features and of the costs. encountered. Straightforward and thorough explanations of the cars features and of the costs. More

service center waiting area was comfortable I dosed off before getting free coffee. thank you. before getting free coffee. thank you. More

After having a bad experience at another dealership, this dealership stepped in and took care of me. dealership stepped in and took care of me. More

The was service was good, all of the agents were courteous and helpful. I will be back for my six months' service. Thank you. courteous and helpful. I will be back for my six months' service. Thank you. More

Contacted them about a vehicle, a representative got back to me took a video of the vehicle. Talked about price, scheduled a time to view and test drive. Representative was waiting for us, we test drove it to me took a video of the vehicle. Talked about price, scheduled a time to view and test drive. Representative was waiting for us, we test drove it then started the paperwork. Process took less than 3 hours. Upfront , honest, & efficient. Personal attention to customer and low pressure approach was very much appreciated. Miie M. Was our representative. I encourage you to visit this dealership for a good expierence on your next car buying expedition. Tammy More