Courtesy Ford
Portland, OR
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I have a 2025 Explorer purchased about a year ago. It spent over a month in their shop. It felt like they were more interested in selling me a new car than fixing the one they were working on. The It spent over a month in their shop. It felt like they were more interested in selling me a new car than fixing the one they were working on. The entire process was so frustrating and unenjoyable that I went shopping for a Toyota. More
The dealer is prestige dealer for is a quality since beginnings the police is for for service but we public is it too it is strong car accented car with technology all the time we heard for sets in ou beginnings the police is for for service but we public is it too it is strong car accented car with technology all the time we heard for sets in our mines quality and have it. Thanx for coming out Good luck w what u do my friends. Ioan talpos More
I experienced some frustrations with trying to communicate with my service representative through both voicemail and text messages which is what they recommended with no response though ! Then th communicate with my service representative through both voicemail and text messages which is what they recommended with no response though ! Then the check-in/write-up process was frustrating as well, as we had to explain what work was needed to two different service representatives as one was busy with another customer and the rental vehicle process created more of a delay as both the dealership and the rental company were short staffed. Long story short, Veronica and Courtesy Ford, both Really Pulled Through, Got the Job Done Right and Made Us Happy Customers !!! This was a 360 degree difference from dealing with Landmark Ford ! More
Just spent 90k on a new truck and decided to buy two more. In the meantime, went in to add an accessory on my new truck and got home. Called for some help. Called three different departments. No one ret more. In the meantime, went in to add an accessory on my new truck and got home. Called for some help. Called three different departments. No one returned my call. Guess I'll move on. More
Courtesy Ford is my choice in the entire Portland area. This is my second visit and I couldn’t be happier. From making the appointment, to check in and waiting, to final check out …every single person was This is my second visit and I couldn’t be happier. From making the appointment, to check in and waiting, to final check out …every single person was exceptional. Bought my Ford at another Portland dealer and live closer to another dealer but I drive out of my way to give my business to Courtesy Ford. Do your self a favor and give them a try. More
The servicing of my Aviator could not have been easier. I will only buy Black Lable vehicles. Courtesy came to my house to pick up my car for service and left me with a loaner of the same model and year. T I will only buy Black Lable vehicles. Courtesy came to my house to pick up my car for service and left me with a loaner of the same model and year. They coordinated around my schedule to make it convenient for me. Outstanding customer service. More
Routine maintenance oil change, etc. plus a repair to the right rear passenger door handle and lock, reconnection of an internal cable! Upon return, Raul noticed a strong burning oil sme plus a repair to the right rear passenger door handle and lock, reconnection of an internal cable! Upon return, Raul noticed a strong burning oil smell and said I should mention it to the Service Dept. not the first time it’s happened. Drive thru workers even notice it. More
One of the best dealerships I’ve ever used! They staff was all very knowledgeable and friendly!! Exceptional customer service!! Thank you for making my car buying experience fun!! They staff was all very knowledgeable and friendly!! Exceptional customer service!! Thank you for making my car buying experience fun!! More







