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Courtesy Ford

Portland, OR

4.4
1,157 Reviews

1313 NE 122nd Ave

Portland, OR

97230

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Showing 1,157 reviews

October 14, 2026

They ended up having my vehicle for 4 days to due 2 recalls and an oil change. The only thing that was done was the oil change. Very disappointed in the service. More

by L.J.ALLEN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cal
October 11, 2026

Customer Service? Very doubtful in the service department. Please don’t have high expectations. One bad experience is too much, I’ve experienced two. More

by Waiting much to long for service
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’ recall…and it doesn’t matter.
October 08, 2026

I've got to say, this was the easiest experience I have ever had. Scott Matthews was the MVP. He took my build order and kept me looped in the entire time. Everyone that helped me along the way was an ace: More

by torabrewing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Nixon, Nikita , Scott Matthews, Austin Whitlow, Ray Croon
October 01, 2026

I came in for an oil change and repair for a recall. It went smoothly and the people were very nice. I got my car back the same day, as promised! One negative about Ford is that I asked about tur More

by TWHITCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelle Guerrero
September 29, 2026

Kane helped with a recall on my Ford 2026 Explorer Tremor and he was great. Came out to the house and got it done faster than expected. He was friendly and communicated well and asked if there were any other More

by J Bybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane
September 26, 2026

The absolute worst auto dealership in America. I am too steamed write now to articulate it all but the short of it is my entire experience with this dealership has been a nightmare. From the buyin More

by jesheburch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Croon
September 21, 2026

Had an excellent experience at Courtesy Ford when I purchased my 2020 Ranger. Hunter was knowledgeable, trustworthy and extremely helpful when guiding me through the process. From finance, delivery of More

by Tiger_97016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Weigant, Tony Jackson, Austin Whitlow
September 02, 2026

I purchased my Ford truck at courtesy and they have been responsive to all my needs. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Shaver, Ray Croon, MCKAYLA ROBB
August 30, 2026

I have a 2025 Explorer purchased about a year ago. It spent over a month in their shop. It felt like they were more interested in selling me a new car than fixing the one they were working on. The More

by JW88
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dallas who left
August 25, 2026

The dealer is prestige dealer for is a quality since beginnings the police is for for service but we public is it too it is strong car accented car with technology all the time we heard for sets in ou More

by Ioan talpos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sterrett, Veronica Barwar, Zach Shaver, Ray Croon, Colton Miller, MCKAYLA ROBB
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