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Courtesy Ford

Portland, OR

4.4
1,161 Reviews

1313 NE 122nd Ave

Portland, OR

97230

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Showing 1,161 reviews

November 03, 2026

Easy to schedule the srrvice and the work was completed in the expected time frame. More

by Sherm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guerrero, Kelle
October 31, 2026

Great, friendly service always a pleasure doing business with the team Big thank you to Raymond Croon for being the service writer every time I come in More

by Timwain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Croon
October 27, 2026

Great to get a quick oil change service. Someone needs get rid of the homeless panhandlers around that area though. It's a shame what Oregonians have let happen to the beautiful state that I More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
October 24, 2026

The AI interface used by this car dealer is horrible. Difficult to get a human being on the phone, hence setting up service appointments is frustrating. More

by ztgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
October 14, 2026

They ended up having my vehicle for 4 days to due 2 recalls and an oil change. The only thing that was done was the oil change. Very disappointed in the service. More

by L.J.ALLEN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cal
October 11, 2026

Customer Service? Very doubtful in the service department. Please don’t have high expectations. One bad experience is too much, I’ve experienced two. More

by Waiting much to long for service
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’ recall…and it doesn’t matter.
October 08, 2026

I've got to say, this was the easiest experience I have ever had. Scott Matthews was the MVP. He took my build order and kept me looped in the entire time. Everyone that helped me along the way was an ace: More

by torabrewing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Nixon, Nikita , Scott Matthews, Austin Whitlow, Ray Croon
October 01, 2026

I came in for an oil change and repair for a recall. It went smoothly and the people were very nice. I got my car back the same day, as promised! One negative about Ford is that I asked about tur More

by TWHITCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelle Guerrero
September 29, 2026

Kane helped with a recall on my Ford 2026 Explorer Tremor and he was great. Came out to the house and got it done faster than expected. He was friendly and communicated well and asked if there were any other More

by J Bybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane
September 26, 2026

The absolute worst auto dealership in America. I am too steamed write now to articulate it all but the short of it is my entire experience with this dealership has been a nightmare. From the buyin More

by jesheburch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Croon
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