
Courtesy Ford
Portland, OR
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Called for an oil change and got an appointment the very next day. Service was performed on time and I was able to wait for the work to be done. Brian was very professional. next day. Service was performed on time and I was able to wait for the work to be done. Brian was very professional. More
the sales person Scott Matthews was nice and accommodating, can not say the same about the financial personal Will, disrespectful pushy and full of it, try to sale me an extending warranty and m accommodating, can not say the same about the financial personal Will, disrespectful pushy and full of it, try to sale me an extending warranty and made up a false statements about powertrain manufactory warranty, More
Be very careful about the sales technics of this dealer. Information such as the dealer inspection report was asked for multiple times and ignored with a response that the truck looks and runs great. Videos Information such as the dealer inspection report was asked for multiple times and ignored with a response that the truck looks and runs great. Videos were provided as I am an out of state buyer but conveniently did not show any dents. When the salesman was asked about any imperfections all we got was looks great. The sale/transfer of vehicles was pushed by the salesman to later in the evening making it hard to see some of the imperfections that could sway the deal. After completing the sale I had to call and follow up with the finance department and the salesman for a month to get my final paperwork/warranty coverage information. In those initial requests for the closing paperwork I requested a copy of the auto check for my files. That was denied with an excuse that it timed out. Unless you must shop here, I would suggest looking elsewhere. This was a big purchase for our family and the process, communication and truthfulness was very disheartening. More
Worked with Austin on a purchase of a Lincoln Navigator. He was great. I’ve been shopping for a car for a month or two, visited a few dealerships, including GMC and Lexus on several occasions - and most of He was great. I’ve been shopping for a car for a month or two, visited a few dealerships, including GMC and Lexus on several occasions - and most of the time the salesmen knew less about the car in question than I did, which was extremely annoying. Austin knew his stuff, and I appreciated that. His knowledge contributed to my final decision to make the purchase. More
Recently purchased two '25 Lincoln Navigators for our companies fleet. Scott Matthews of Courtesy Lincoln was a pleasure to work with (very helpful). Delivered one of the Navigators to my associates ho companies fleet. Scott Matthews of Courtesy Lincoln was a pleasure to work with (very helpful). Delivered one of the Navigators to my associates home and picked up our trade vehicle. Recommend working w/Scott M @ Courtesy Lincoln. More
Alyssa went and above and beyond for me, the service department was unable to find a leak but she went back and made sure they found the pinprick causing my tire pressure to go low. I could easily have department was unable to find a leak but she went back and made sure they found the pinprick causing my tire pressure to go low. I could easily have left the lot with a potential tire blowout on my hands without her diligence! More
Very attentive. . Very informative. Pleasant to talk to. Patient. Very nice dealership. I’m happy! . Very informative. Pleasant to talk to. Patient. Very nice dealership. I’m happy! More