
Courtesy Ford Lincoln
Portland, OR
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Oil change and tire rotation Love the "express" shop and staff. Makayla is always upbeat and manages her resources (technicians) time well. She is honest about the timing of whe Love the "express" shop and staff. Makayla is always upbeat and manages her resources (technicians) time well. She is honest about the timing of when the work will begin and be finalized. Convenient, proficient and timely service! More
Antonio I have bought two cars from Antonio and he has always been so good to deal with, and I would recommend him highly to my friends. I have bought two cars from Antonio and he has always been so good to deal with, and I would recommend him highly to my friends. More
Great service quicker than expected I came in to have a new fuel filler neck installed. I planned on a 4 hour wait but was surprised when at 3 hours I was notified it was finished. I a I came in to have a new fuel filler neck installed. I planned on a 4 hour wait but was surprised when at 3 hours I was notified it was finished. I appreciate the quick service. More
Good Experience Gave me a very good price on new ranger, Was able to get me an additional rebated when I came to pick up the vehicle, in addition to what had already Gave me a very good price on new ranger, Was able to get me an additional rebated when I came to pick up the vehicle, in addition to what had already been negotiated and agreed to. More
Fast and friendly They got everything done in a timely manner. I will go back. The store is always clean and inviting. Thanks for always being friendly and prompt. They got everything done in a timely manner. I will go back. The store is always clean and inviting. Thanks for always being friendly and prompt. More
Great service experience! My wife and I arrived early (about 30 minutes) and we were dealt with in an efficient manner. We were in and out in one hour and had oil change and t My wife and I arrived early (about 30 minutes) and we were dealt with in an efficient manner. We were in and out in one hour and had oil change and tire rotation. More
Sales and service were fantastic Initally my wife and I were bringing our 2012 F350 in for service. As part of the process, we were working with Rob and Edward. Both men were very hel Initally my wife and I were bringing our 2012 F350 in for service. As part of the process, we were working with Rob and Edward. Both men were very helpful and made sure that we knew what to expect. While I was working with Rob on the initial service, my wife Susan was talking with Will in sales about a newer Explorer, which we bought that evening. After our truck was repaired a few days later, I found out that Susan had discussed with Will the idea of showing me a newer F350, which turned out to be exactly what I wanted. Needless to say, we purchased both vehicles because the deals were very good, Will was great to work with, and everyone we spoke with were very friendly and professional. More
Oil change and recall I had to leave my vehicle over night due to the length of time for the recall work and the service department gave me a loaner vehicle at no expense. I had to leave my vehicle over night due to the length of time for the recall work and the service department gave me a loaner vehicle at no expense. That was a very nice surprise. More
Service work As usual, I always interact with Brian Sterrett for service work. He is always timely with information and diagnosis of the issues. Brian takes time As usual, I always interact with Brian Sterrett for service work. He is always timely with information and diagnosis of the issues. Brian takes time to address any issues or concerns I have and only makes corrections that are necessary unless I specifically ask for additional service. More
Best Service Department Ever Brian Sterrett, in particular, along with Edward Causey together make up a big part of the best service group ever. Both are long time employees. Bria Brian Sterrett, in particular, along with Edward Causey together make up a big part of the best service group ever. Both are long time employees. Brian has been my service guy for 10+ years......and has always taken good care of me and my cars. He recommends things but doesn't 'push' me to get them done unless it's absolutely necessary! Would I recommend Courtesy Ford? In a heartbeat for sales, but especially for service! More