Courtesy Ford Lincoln

polite, follow thru, clear explanations Brian was polite and gave a clear explanation of the process and the cause of the problems. Followed thru with phone calls to explain the status and Brian was polite and gave a clear explanation of the process and the cause of the problems. Followed thru with phone calls to explain the status and when we would be able to pick up the vehicle. More

Fleet service Courtesy Ford has been great servicing our fleet. We have several vehicles that are serviced & they do a great job with them all. The cost of there Courtesy Ford has been great servicing our fleet. We have several vehicles that are serviced & they do a great job with them all. The cost of there services are affordable & the work is on point. More

efficient and painless process ordered a new Transit configured to our specs. got good explanation of the process, options, available incentives, etc. vehicle arrived as ordered a ordered a new Transit configured to our specs. got good explanation of the process, options, available incentives, etc. vehicle arrived as ordered and three weeks ahead of schedule. More

car diagnosis of weird noise No charge for this due to not finding/hearing the awful noise that my car started to make. The noise was so loud that the car sounded like a really o No charge for this due to not finding/hearing the awful noise that my car started to make. The noise was so loud that the car sounded like a really old clunker from the 50's. Very embarrassing. More

110,000 inspection and servicve I made service appointment on line. Easy access. No waiting for service. Service rep was very responsive, friendly and customer focused. Following s I made service appointment on line. Easy access. No waiting for service. Service rep was very responsive, friendly and customer focused. Following service, received explanation of service performed. Great price. More

Oil Change Brought my car in for it's first oil change. Went to the Quick Lane. Rather long wait, but I had a good book so I didn't mind. Very nice person a Brought my car in for it's first oil change. Went to the Quick Lane. Rather long wait, but I had a good book so I didn't mind. Very nice person assisted me. Gather the service was done properly. Wished they vacuumed the car like Jiffy Lube, but oh well. Will bring the car back again. More

The Works Oil and Tire Rotation Service Robbie assisted me through the entire process. Service was quick and easy. I purchased my vehicle from Courtesy Ford and always use the service depart Robbie assisted me through the entire process. Service was quick and easy. I purchased my vehicle from Courtesy Ford and always use the service department for any work that needs to be completed on my vehicle. More

Airbag Recall -- Replacement While it did turn out to be more than a two hour job (more like three), service was excellent. However, I was promised the paperwork by email … and f While it did turn out to be more than a two hour job (more like three), service was excellent. However, I was promised the paperwork by email … and four days later, I still have not received it. More

Taking care of a sensor issue Brian and the repair team always do a great job - this was an unexpected problem that shut down the car while driving on the freeway. Brian scheduled Brian and the repair team always do a great job - this was an unexpected problem that shut down the car while driving on the freeway. Brian scheduled it in and it was quickly fixed. More

Did the job fast and well Had another great experience with Courtesy Ford and with Edward Causey in particular. They did the service work on my vehicle quickly and professional Had another great experience with Courtesy Ford and with Edward Causey in particular. They did the service work on my vehicle quickly and professionally at a reasonable price. More