Courtesy Ford Lincoln

I received a botique experience at Courtesy Ford I received a boutique experience at Courtesy Ford that was professional and cost effective. The time, attention, and expediency provided to us was I received a boutique experience at Courtesy Ford that was professional and cost effective. The time, attention, and expediency provided to us was exemplary and impressive. The staff of three (3) dedicated gentlemen located the vehicle promptly, demonstrated the difference and value of each model and provided the most cost effective price without a great deal of haggling. Paperwork was completed expeditiously and the vehicle was delivered on time. I would definitely purchase a vehicle from Courtesy Ford, again, and would recommend this dealership to friends and family. I truly wish all businesses would conduct train and groom their staff around the Courtesy Ford business model. Thank you. We are truly pleased. Sincerely, Kevin Alden More

Purchase of 2019 F350 1 ton Lariat Pickuip We have been working with Courtesy Ford to locate the subject truck with a list of desired features since November, hoping to obtain one without orde We have been working with Courtesy Ford to locate the subject truck with a list of desired features since November, hoping to obtain one without ordering one from the factory. We were about ready to order one when Jacob Bolin (our sales rep) found a truck similar to our desires but with extra features, for a price lower than originally quoted. It came up from Roseburg in two days after we signed our paperwork, and we were given an excellent orientation. Only two problems: 1. It came with a 2 1/2" receiver, so we had to investigate and purchase a 2" reducer to use both of our 2" drawbars. 2. The holes in which you place the chain hooks and brake release pin hook are shaped in narrow rectangles which made purchasing new hooks for both our trailers.(successful only after checking at three different stores). I think the designer at the factory needs to take a better look at this feature and change it for more versatility. . More

Great service! This service department is the best - wouldn’t work anyone else. Communicated what needed to be done, how long it would take what the costs would be. This service department is the best - wouldn’t work anyone else. Communicated what needed to be done, how long it would take what the costs would be. More

Quick recall repair John was able to get my company car in within 2 days of a recall notice and then department completed the repair in under 4 hours, allowing me to stil John was able to get my company car in within 2 days of a recall notice and then department completed the repair in under 4 hours, allowing me to still use the delivery car that same day for business. Much appreciated! More

Great Expereince They are always very helpful and they let you know when something needs to be addressed now versus later down the road. Would highly recommend them. They are always very helpful and they let you know when something needs to be addressed now versus later down the road. Would highly recommend them. More

recall repairservice I was treated very well with courtesy,friendliness,fast service,and experience. I would recommend Edward to anyone. My recall repair was completed in I was treated very well with courtesy,friendliness,fast service,and experience. I would recommend Edward to anyone. My recall repair was completed in less than an hour. More

VERY EASY TO DO BUSINESS WITH I found the truck I wanted on their website, I drove down from Seattle and bought the truck in about and hour with any delays. I found the truck I wanted on their website, I drove down from Seattle and bought the truck in about and hour with any delays. More

Great experience The service crew did a great job very thorough. They checked everything out we're very clear on explaining it I don't feel like they were take try to The service crew did a great job very thorough. They checked everything out we're very clear on explaining it I don't feel like they were take try to take advantage of me More

Excellent Service Brian is an outstanding Advisor! I have been working with him for years to keep my vehicles in excellent condition and working with him has been just Brian is an outstanding Advisor! I have been working with him for years to keep my vehicles in excellent condition and working with him has been just that-EXCELLENT!! More

Exceptional personnel Edward Causey is always personable, professional and extremely knowledgeable with Ford products. Edward has been our service advisor for the past seve Edward Causey is always personable, professional and extremely knowledgeable with Ford products. Edward has been our service advisor for the past several years through two vehicles (Explorer and Fusion). Edward is a keeper and we look forward to our continued service relationship. More