
Courtesy Ford
Portland, OR
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They got the job done. Was supposed to be 45 mins but took 90 mins. All business no personal connection. Didn’t go over the inspection results, but did get a checklist. No Was supposed to be 45 mins but took 90 mins. All business no personal connection. Didn’t go over the inspection results, but did get a checklist. No comments about vehicle condition. More
Mike McClure was fantastic to work with. We had a particular Maverick in mind. It was in transit and he kept us posted every step of the way. Once the truck was at the dealership we got imme We had a particular Maverick in mind. It was in transit and he kept us posted every step of the way. Once the truck was at the dealership we got immediate outreach and he took us through the sales process as quickly as possible. Absolutely would work with him again if we were looking for another vehicle. More
My service at Quick Lane today was perfect. But when I purchased my Ford I did not get good service. I repeatedly called for information and help and got nothing. I'm very disappointed. I did c But when I purchased my Ford I did not get good service. I repeatedly called for information and help and got nothing. I'm very disappointed. I did come in for my free oil change today and the young man had great customer service skills. But other than that it's been disappointing More
Courtesy Ford has been my dealer/service agency for 27 years. The service staff, especially Brian Sterrett, are awesome - friendly, knowledgeable, accurate. The sales staff are willing and able to answer years. The service staff, especially Brian Sterrett, are awesome - friendly, knowledgeable, accurate. The sales staff are willing and able to answer questions and help without being pushy. Sherry Gaylord, in the Customer Care center goes above and beyond to help the customer get what they need.There is no need to go anywhere else for any help needed. More
2 star for SCOTT MATTHEWS. Not very friendly, showing the car. Nowhere to be found the day I bought the car. Gave the impression that the car comes with a charger which he need Not very friendly, showing the car. Nowhere to be found the day I bought the car. Gave the impression that the car comes with a charger which he needed to locate, but then when signing the papers, I was told NOP, no charger for you! 5 star for Foad (didn't get his last name). More
Sabina was very respectful and attentive during the entire process. She was juggling 3 customers, but we never felt abandoned. She explained everything very clearly and thoroughly. entire process. She was juggling 3 customers, but we never felt abandoned. She explained everything very clearly and thoroughly. More
Sherry Gaylord always goes above and beyond the call of duty. I definitely feel well taken care of at Courtesy Lincoln Ford, along with Laureen, Brian and the team. duty. I definitely feel well taken care of at Courtesy Lincoln Ford, along with Laureen, Brian and the team. More
Low pressure. Received a good deal considering the popularity of the Maverick. The Ford promotion was the motivating factor to purchase before the 2026 models come Received a good deal considering the popularity of the Maverick. The Ford promotion was the motivating factor to purchase before the 2026 models come out. More