Courtesy Ford Lincoln

Excellent except the digital experience needs work Service and personal were amazing. The only thing that needs work is the text appointment confirmation system I received five texts with multiple time Service and personal were amazing. The only thing that needs work is the text appointment confirmation system I received five texts with multiple times. I had to call again to see if my appointment time had been changed from the original time. It had not changed yet the text had different appointment times. A little confusing. Also the shuttle driver would not answer when John called. I don't mind walking, but it would have been nice if I could have counted on the getting a ride. It was only a 1.25 miles to home and that is a quick walk for me. But it would have been nice as it was a bit cooler that day. More

Jill in collision dept was AMAZING!!! I had my recent car purchase treated with Silijet and Jill went up and beyond my expectations with Fabulous follow thru and excellent customer care! S I had my recent car purchase treated with Silijet and Jill went up and beyond my expectations with Fabulous follow thru and excellent customer care! She is so wonderful! My car looks amazing and she went above and beyond with customer care! I can’t say enough about how great she was!!!! More

F250 platinum purchase Excellent customer service and a very open conversation. Once a deal was finalized our sales person Jacob Bolin did a great job getting the paperwork Excellent customer service and a very open conversation. Once a deal was finalized our sales person Jacob Bolin did a great job getting the paperwork process expedited and took a great deal of time working through all the features with us. Outstanding service! More

Brian Sterrett Great service tech, Brian. Quick phone response to problem. Price to fix was ok. Very quick to fix problem, had car back same day, on a busy Friday Great service tech, Brian. Quick phone response to problem. Price to fix was ok. Very quick to fix problem, had car back same day, on a busy Friday no less. Been going to Courtesy for the last 16 years and dealing with the same service tech. More

Quick In and Out I told Courtesy Ford what I wanted, they had it, it was a quick negotiation and I was down the road, quick and painless. Thank You I told Courtesy Ford what I wanted, they had it, it was a quick negotiation and I was down the road, quick and painless. Thank You More

Great experience Everyone we worked with were very helpful and friendly. I was dreading car shopping, but they made it a very pleasant experience. I would recommend Everyone we worked with were very helpful and friendly. I was dreading car shopping, but they made it a very pleasant experience. I would recommend Courtesy Ford. More

Excellent Service Courtesy Ford provided me excellent service and they are always striving to get the job done right the first time. Service advisor Edward Causey is e Courtesy Ford provided me excellent service and they are always striving to get the job done right the first time. Service advisor Edward Causey is excellent to work with. I would recommend Courtesy Ford. More

Smooth transaction start to finish. I was able to get the vehicle I wanted at a fair price. I didn't have to spend an entire day doing the deal. I would gladly buy from them again but I I was able to get the vehicle I wanted at a fair price. I didn't have to spend an entire day doing the deal. I would gladly buy from them again but I think my F-150 will outlast me. More

Great experience Great overall experience and everyone was nice and friendly. I will recommend Courtesy Ford. Joe was a very nice young man and answered all my questio Great overall experience and everyone was nice and friendly. I will recommend Courtesy Ford. Joe was a very nice young man and answered all my questions and concerns. More

New Escape This is my second new Ford Escape that I have purchased from Courtesy Ford. The employees that we worked with were very friendly and nice. I and my so This is my second new Ford Escape that I have purchased from Courtesy Ford. The employees that we worked with were very friendly and nice. I and my son, had a very pleasant experience and I would recommend this dealership. More