
Courtesy Ford Lincoln
Portland, OR
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Excellent service at a reasonable price Brought our 2016 Escape in for schedule maintenance. I was on my way 45 minutes later with fresh oil, rotated tires and a clean report card. Customer Brought our 2016 Escape in for schedule maintenance. I was on my way 45 minutes later with fresh oil, rotated tires and a clean report card. Customer lounge is nice enough though all of the comfortable chairs go fast when they are busy. More
Great experience Worked with Jedi and he did an amazing job so easy to work with and great follow up. I would definitely go back to him again. Worked with Jedi and he did an amazing job so easy to work with and great follow up. I would definitely go back to him again. More
Timely. Courteous. Helpful. I always have a pleasant experience at Courtesy Ford. My car is always ready when I arrive to pick it up and the service department staff is always co I always have a pleasant experience at Courtesy Ford. My car is always ready when I arrive to pick it up and the service department staff is always courteous and helpful. More
Service As usual, I always get great service from Brian. He always explains what was found and any issues I may have in the future. I send other Ford owners As usual, I always get great service from Brian. He always explains what was found and any issues I may have in the future. I send other Ford owners to Brian. More
Great Service for an out of town customer We live in Alaska and this is the second vehicle we have bought from Courtesy. The are straight forward, fair and go the extra mile to help get the ve We live in Alaska and this is the second vehicle we have bought from Courtesy. The are straight forward, fair and go the extra mile to help get the vehicle to us. They even went so far as to drive the vehicle to Seattle so it could be shipped. More
going the extra mile I purchased my car by phone through Joe Whisler and had planned to have the car shipped to me. At the last minute i decided to fly to Portland and dr I purchased my car by phone through Joe Whisler and had planned to have the car shipped to me. At the last minute i decided to fly to Portland and drive it back to Palm Springs. Knowing that i wanted to be on the road as soon as possible, he met me at the airport and brought me to the dealership and he made sure my car was ready to traveI with a full tank of fuel. I had several questions about my transaction as it was my first lease and he had the experts available to address them. The entire staff was very helpful and made sure I was comfortable with my decision and helped me get on the road as soon as possible. They even made sure I had a quick lunch so i didn't need to stop! More
An Enjoyable Car Buying Experience My wife and I had a great experience buying our car at Courtesy Ford. We worked with Dan and David and they were fantastic. "Dan the Man" was a pleasu My wife and I had a great experience buying our car at Courtesy Ford. We worked with Dan and David and they were fantastic. "Dan the Man" was a pleasure to work with and patiently helped us find the right car for our needs. I highly recommend this business and working with these great people! More
2018 F250 I was very pleased with my experience at Courtesy Ford. Dave Townley was straight forward and different than many Car Salesman I've dealt with. He did I was very pleased with my experience at Courtesy Ford. Dave Townley was straight forward and different than many Car Salesman I've dealt with. He didn't "hard sell" me, gave me a ton of information and even helped me "Sync" my phone. He followed up with a phone call to make sure all was good and I feel certain that I could call him if I had a problem. I love my truck. More
Pain and guilt free experience I don't know if it is good or bad. I just went there to look at specific van and ended up driving it out of there. The experience was rather pleasant I don't know if it is good or bad. I just went there to look at specific van and ended up driving it out of there. The experience was rather pleasant and I don't regret buying it but I would be OK not making the decision right then. You have to admire the skills and the commitment of the staff . The people I had contact with were very professional , and I mean it in a positive way. More
Friendly and personable I went in through the Costco auto program. I worked with two “internet sales” people who really did a great job making me feel like a valued customer I went in through the Costco auto program. I worked with two “internet sales” people who really did a great job making me feel like a valued customer. There were a lot of issues trying to get the specific vehicle I wanted as it was still enroute to a different dealer. But my sales people worked dilligently to get it. One of the sales people even came in on his day off to go pick it up at the other dealership when it was ready. I would have liked to get a little more for my trade in but overall I’m very happy with the service and my purchase. More