
Courtesy Ford Lincoln
Portland, OR
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New key programmed. Kris took great care scheduling my appointment and getting me in and out on time. They programmed the new key for the truck and got me out in an hour. Kris took great care scheduling my appointment and getting me in and out on time. They programmed the new key for the truck and got me out in an hour. Thanks. More
Excellent Carlos did an excellent sales job. Philip was friendly and made us feel welcome. Semper Fi, Phil Jeff did an excellent job explaning the credit proces Carlos did an excellent sales job. Philip was friendly and made us feel welcome. Semper Fi, Phil Jeff did an excellent job explaning the credit process and worked hard to get us the best interest rate. More
Trinidad=Smart and efficient! Excellent Customer Service! Trinidad: Was very savvy, customer-oriented, knowledgeable, and efficient! He listened to me and didn't have that creepy, anxious to make a sale ener Trinidad: Was very savvy, customer-oriented, knowledgeable, and efficient! He listened to me and didn't have that creepy, anxious to make a sale energy I have experienced for so many other salesmen. He More
The personnel that I came in contact with were very personal After2 days and several telephone calls to make an appointment , the personnel let the phone ring or were not available to answer the calls. I drove After2 days and several telephone calls to make an appointment , the personnel let the phone ring or were not available to answer the calls. I drove a couple of days later from Gresham, to the Dealer where "Kris" the Service Rep. handled my need. We was excellent both dates both for the appointment and drop off. I was told the recall would take 3 to 4 hours. I dropped the car off prior to 10 O'clock, was taken home, picked up at 1:45 PM, and waited until 3:15 PM.to get my car, not 3 to 4 hours. Overall, I think my rating is fair at 4 stars. This was for the transmission RECALL, Escape. More
Great job by everyone. I have been very happy with the service I have received from everyone at Courtesy Ford. I will be very happy to recommend this dealership to my friend I have been very happy with the service I have received from everyone at Courtesy Ford. I will be very happy to recommend this dealership to my friends. More
Outstanding service. Edward Causey, the Best! Mr. Causey has always provided me with outstanding service, regardless of the nature of my visit to the Courtesy Ford Lincoln Edward Causey, the Best! Mr. Causey has always provided me with outstanding service, regardless of the nature of my visit to the Courtesy Ford Lincoln service department. More
Quality Service Representatives Brian Sterrett is always a great service representative. I work with him on both my personal Vehicles and my Company Vehicles. He represents the Qua Brian Sterrett is always a great service representative. I work with him on both my personal Vehicles and my Company Vehicles. He represents the Quality of the Ford product and makes sure people are happy with their vehicle and their service. Big Thumbs Up!!! More
Amazing experience I dont remember my salesman but he was amazing anf very good looking as well! I am looking forwad to doing more business with courtesy ford in the fut I dont remember my salesman but he was amazing anf very good looking as well! I am looking forwad to doing more business with courtesy ford in the future. More
New truck Very easy to work with did not feel pressured. Great follow up both with the sales team and the finance guy. I would recommend your dealership to ot Very easy to work with did not feel pressured. Great follow up both with the sales team and the finance guy. I would recommend your dealership to others. More
Fixed a problem convenient location, worked with me until got problem fixed!Third time had to taked van back before it was fixed, Service manager was very courteous. convenient location, worked with me until got problem fixed!Third time had to taked van back before it was fixed, Service manager was very courteous. More