
Courtesy Ford Lincoln
Portland, OR
Filter Reviews by Keyword
By Type
Showing 1,057 reviews
2018 Ford Escape Both David and Mark were knowledgeable in their respective fields. Both of them were professional, polite and patient (we had our two year old grandso Both David and Mark were knowledgeable in their respective fields. Both of them were professional, polite and patient (we had our two year old grandson with us). An overall excellent experience. John Cunningham was our original contact for our Costco membership and he was very quick to respond. More
Routine oil change and tire rotation Between this visit and my previous one, improvements had been made in customer service. I’m the past I would come to service desks for my appt and wou Between this visit and my previous one, improvements had been made in customer service. I’m the past I would come to service desks for my appt and would stand there for minutes waiting for ANYONE at a desk to tell me what to do/who to go to to check in for my appt. this visit, I was immediately acknowledged and told where to wait for next representative. Unfortunately, tho my appt was within the time I was quoted, and again checked out with friendly customer service I didn’t have any review of what had been done. More
Great service Diagnosed and fixed the problem quickly. Very friendly and courteous service - from start to finish. Free loaner car. Very helpful since car was ov Diagnosed and fixed the problem quickly. Very friendly and courteous service - from start to finish. Free loaner car. Very helpful since car was overheating and I got good advice on what to do, and a quick service appointment. More
Great experience Found the vehicle by an ad on Craigslist. Was hesitant since ad did not have actual pictures. Contacted and worked with Austin. He was able to give me Found the vehicle by an ad on Craigslist. Was hesitant since ad did not have actual pictures. Contacted and worked with Austin. He was able to give me a rating of condition of vehicle prior to driving over see car. It was above and beyond my expectation. Everyone was wonderful to work with and we got the car we had been looking for. After buying the car they have contacted us to make sure everything is going well. More
Recall service appointment I called for an appointment, and even called back to change the time, both phone calls were professionally handled, and friendly. During my visit, Bri I called for an appointment, and even called back to change the time, both phone calls were professionally handled, and friendly. During my visit, Brian was friendly and professional. I’ll recommend courtesy ford to my friends who are in the market for a vehicle, and I’ll be sure to tell them to give brian a call for service. More
Painless Good service in a timely manner!! I feel confident that they will check my truck out to be sure everything is in a good working condition .. Good service in a timely manner!! I feel confident that they will check my truck out to be sure everything is in a good working condition .. More
Very Professional Sales Associate Steven Meujic and finance manager Mark Delaney handled every detail of the sales and trade in with the upmost highest standard of exce Sales Associate Steven Meujic and finance manager Mark Delaney handled every detail of the sales and trade in with the upmost highest standard of excellence, efficiency and ethical professionalism. I could not be more happy with the overall sales experience starting with vehicle selection, dollar value, stress free treatment and personal satisfaction. More
Great Service! Service team was friendly and professional. They were able to quickly get us on the schedule and efficiently repair two vehicle recalls. We will ret Service team was friendly and professional. They were able to quickly get us on the schedule and efficiently repair two vehicle recalls. We will return for all of our fleet servicing needs. More
Great Staff Everyone I came in contact with was very friendly and helpful. My wife is disabled and staff went out of their way for her needs. I don't believe th Everyone I came in contact with was very friendly and helpful. My wife is disabled and staff went out of their way for her needs. I don't believe that there was a good knowledge of purchased Transit vehicle as to locations of various equipment, such as the tool bag and electronics functionality. More
Always have good service We've been coming to Courtesy Ford for several years now after having a positive used pickup buying experience. Now we have all our service done here We've been coming to Courtesy Ford for several years now after having a positive used pickup buying experience. Now we have all our service done here. We've had good professional service over the years with no problems. More