
Courtesy Ford Lincoln
Portland, OR
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Edward Causey, service advisor, was my advocate. I was surprised to find I needed my brake rotor replaced and not just resurfaced. I shared with Edward why I was surprised, based on my last visit to I was surprised to find I needed my brake rotor replaced and not just resurfaced. I shared with Edward why I was surprised, based on my last visit to the adjacent Quick Lane service center. He listened, spoke with his manager, and was able to take care of the rotor situation. He will be why I come back again. Without his resolution I likely would not have returned for future service. More
Great service easy purchase I was short on time and needed a couple fleet vehicles with up fit done to them. Larry was able to locate the needed vehicles, and accommodate our ne I was short on time and needed a couple fleet vehicles with up fit done to them. Larry was able to locate the needed vehicles, and accommodate our needs and unfit. The schedule was able to be met, and the vehicles I ordered where exactly as Described and were ready to be put into service. Finance was easy and fast. The gentleman had all documents prepared and I was in and out of his office without a snag. This was honestly a no hassle easy transaction. Look forward to swapping more of my fleet out with Larry and the team at Courtesy More
Excellent service at every stage of the process Jedi was an absolute pleasure to work with and ensured that we found exactly what we were looking for. Definitely recommend the dealership and would e Jedi was an absolute pleasure to work with and ensured that we found exactly what we were looking for. Definitely recommend the dealership and would encourage you to seek out Jedi in particular to work with to find your car. David was extremely thorough and professional in the finance arrangements and made that part of the deal happen quickly and efficiently. More
Quick and painless process We knew what we wanted and didn't want to spend a lot of time in negotiation. Dan did a great job finding the car we were looking for and helped us r We knew what we wanted and didn't want to spend a lot of time in negotiation. Dan did a great job finding the car we were looking for and helped us reach a deal we could live with in a reasonable amount of time. More
Nice experience no pressure wonderful people Sales, person, Dan Mason was patient and understanding of our needs, gave us the time / room to discuss and decide. Finance manager was experienced an Sales, person, Dan Mason was patient and understanding of our needs, gave us the time / room to discuss and decide. Finance manager was experienced and helpful getting all the paperwork completed. Selection of cars was adequate, web site very helpful in locating the car I wanted. More
Den of liars Don’t get bamboozled by the con men in sales. They sold a new F-150 lariat with a complete maintenance package that they claimed included 2 sets of n Don’t get bamboozled by the con men in sales. They sold a new F-150 lariat with a complete maintenance package that they claimed included 2 sets of new tires over the life of the warranty... 50000 miles later, no tires included. Liars and cheats, never again to be trusted. More
Great Experience Worked with Austin and he was more than helpful answering my questions and finding the vehicle I was looking for. I typically dread shopping for new v Worked with Austin and he was more than helpful answering my questions and finding the vehicle I was looking for. I typically dread shopping for new vehicles because of the game dealerships play but this was not the case at Courtesy ford and Austin. It was straight forward and to the point. I actually enjoyed it. More
Quite like a dream. Clyde, Wyatt & the General Manager Rick Boyer helped me out when I was over my head with surprise transmission trouble on my vehicle. These gentlemen Clyde, Wyatt & the General Manager Rick Boyer helped me out when I was over my head with surprise transmission trouble on my vehicle. These gentlemen made a trade in for a new vehicle happen on the same day. They definitely worked some magic to make it possible for me to arrive with transmission trouble and leave with a new vehicle that's perfect for me. If you're thinking about a new vehicle, Courtesy Ford Lincoln Portland, Or will take care of you. More
Great service team I have had nothing but great service at this dealer. I have had multiple vehicles serviced here over the last 8 years, always been great! I have had nothing but great service at this dealer. I have had multiple vehicles serviced here over the last 8 years, always been great! More
Wonderful staff and service If I could give the dealership, Steven and Wyatt a higher than 5 star rating I would. This experience was so needed in my life, they both helped me t If I could give the dealership, Steven and Wyatt a higher than 5 star rating I would. This experience was so needed in my life, they both helped me through the process and I was amazed at how easy they made it. I truly appreciate the professionalism and the wonderful experience. Not to mention how awesome they both were since it was a very long with my 5 year old son in tow. More