
Courtesy Ford Lincoln
Portland, OR
Filter Reviews by Keyword
By Type
Showing 1,057 reviews
Love my new car! David and the rest of the staff made this a great decision to shop at Courtesy Ford. I got the car I wanted at a great price. David and the rest of the staff made this a great decision to shop at Courtesy Ford. I got the car I wanted at a great price. More
Great dealer, friendly service, excellent service. They give us timely scheduling, and always tend to get us in at the scheduled time. Customer Service is always great, and our vehicles get serviced a They give us timely scheduling, and always tend to get us in at the scheduled time. Customer Service is always great, and our vehicles get serviced as they should be. More
Keep getting hung up on I have been trying to make an appointment to get recall work done on my FORD car. After telling the service agent I have never been a customer we got I have been trying to make an appointment to get recall work done on my FORD car. After telling the service agent I have never been a customer we got disconnected. Now after my call gets transferred to the service department I get disconnected after 2 rings. I have now called back over 19 times without the courtesy of answering my call. More
Great work and Professional I've been a customer for over 10 years, I can't say enough GREAT things about service advisor Brian Sterrett and the technicians. I've always been tr I've been a customer for over 10 years, I can't say enough GREAT things about service advisor Brian Sterrett and the technicians. I've always been treated with respect and honesty. My vehicles are serviced well. I also like the renovation of the customers lounge and service desk area. Keep up the great attitude and work. More
Quick and They Listen Came in for an oil change. Had an idea of what would be an upgrade. Walked the lot without pressure. Found a few trucks, dealer inquired my needs s Came in for an oil change. Had an idea of what would be an upgrade. Walked the lot without pressure. Found a few trucks, dealer inquired my needs such as trailer, confort, etc than showed me a truck to fit my family and I needs. Situation was tight so they worked into my limits. They work with you and not against or even pushing. More
WOW these guys take good care of me My car had been in an accident a few months back, when I picked up the car, Brian asked me, who worked on my car. I told him no one I am 100% loyal to My car had been in an accident a few months back, when I picked up the car, Brian asked me, who worked on my car. I told him no one I am 100% loyal to FORD, he then asked if it had any body work work done which it had due to the accident.. It turned out they they made 2 major errors, fortunately Courtesy Ford repaired it ,and gave me the information so that I could go back to the repair shop and have them re-reimburse me! That is why I take all my cars to Courtesy Ford they ROCK! More
A good experience Brought in car for service and recall. Work completed when promised, staff professional and courteous. Dealership neat and orderly, also can't beat t Brought in car for service and recall. Work completed when promised, staff professional and courteous. Dealership neat and orderly, also can't beat the price. More
No Games I received a phone call within minutes of checking availability of a vehicle. I had a price quote emailed shortly there after. Just over 24 hours late I received a phone call within minutes of checking availability of a vehicle. I had a price quote emailed shortly there after. Just over 24 hours later I was test driving the vehicle which was followed by its purchase. I paid the quoted price without any games. You would be hard pressed to make the sales process any easier. Kudos to Jacob for helping me get the exact car I wanted. More
Buying a new car Everything went smooth and was great. Steven was helpful and the buying experience was easy. Thank you Steven for all you help. Cheers, A New Car Cust Everything went smooth and was great. Steven was helpful and the buying experience was easy. Thank you Steven for all you help. Cheers, A New Car Customer. More
Excellent product knowledge My service writer knew my vehicles systems and explained the possibilities very clearly. He answered my questions with understandable detail. When t My service writer knew my vehicles systems and explained the possibilities very clearly. He answered my questions with understandable detail. When the service was completed He explained the service procedures and repairs very well. More