
Courtesy Ford Lincoln
Portland, OR
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Best Service in Town I've been with Courtesy Ford for many years (15+). I've found the Service Advisors always helpful, but especially Brian Sterrett who's been my advisor I've been with Courtesy Ford for many years (15+). I've found the Service Advisors always helpful, but especially Brian Sterrett who's been my advisor forever! If something needs fixing he tells me what it is and then we agree on the fix. If everything is OK - then I'm never up-sold for things I don't need. I trust them implicitly and will always purchase/service my vehicles through this dealership. More
Great service as usual Edward has always taken great care of our vehicles. They are done right the first time and we do not have to be concerned about the quality. Our 200 Edward has always taken great care of our vehicles. They are done right the first time and we do not have to be concerned about the quality. Our 2007 Explorer is now ready for a long summer vacation. More
Great Experience Larry came in on his day off for us to look at the car we were interested in. Great to work with. It took a while to get out the door but the proces Larry came in on his day off for us to look at the car we were interested in. Great to work with. It took a while to get out the door but the process was smooth and a good experience More
Smooth Transaction It was a smooth seamless transaction. I found it refreshing that a car salesman actually knew something about their product. The Explorer I had chosen It was a smooth seamless transaction. I found it refreshing that a car salesman actually knew something about their product. The Explorer I had chosen was loaded, and Clyde, the salesman knew how the various options worked and really took his time explaining each one. David, the business manager, was very personable and both he and Clyde really emphasized for me to return in a week or so to see if I needed any help with the various bells and whistles. Great deal and smooth transaction. Would definitely return. More
Good visit. Got the Edge in and got it done. Appreciated the good work and customer service. We come from Salem so time is important to us. Makayla changed app Got the Edge in and got it done. Appreciated the good work and customer service. We come from Salem so time is important to us. Makayla changed appointments for us quickly and efficiently to a new time so we could make it to the dealership because of traffic concerns. Kerry ensured that the car was well taken care off and was very good. Mike More
Quick, easy and friendly Easiest car buying experience that I have experienced to-date. John and Will were great to work with and understood my requirements. Would definitel Easiest car buying experience that I have experienced to-date. John and Will were great to work with and understood my requirements. Would definitely recommend Courtesy Ford to my friends. More
TJ is the guy ! I really appreciate the prompt and professional service that was provided in changing the oil in my car and how TJ took care of everything; he was ver I really appreciate the prompt and professional service that was provided in changing the oil in my car and how TJ took care of everything; he was very friendly and attentive when I dropped my car off to be serviced and when I returned to pick it up. Thanks Again ! More
100K mile tune up Treated wonderfully, TJ caught a mistake and saved me charges for a power steering flush. Seems I have an Electric Power steering system? (who knew th Treated wonderfully, TJ caught a mistake and saved me charges for a power steering flush. Seems I have an Electric Power steering system? (who knew there was such a thing) when I made the appointment, I asked for a few extra things performed on the car. TJ called me just to make sure that I in fact wanted the extra service's done. More
Makayla is the best she knows customer service This dealership is the best wouldn’t go anywhere else service department is A1 pay attention to all requests and are very accommodating to all request This dealership is the best wouldn’t go anywhere else service department is A1 pay attention to all requests and are very accommodating to all requests More
The Service Department efficiency is amazing!! Brian Sterrett is simply amazing. He has been my/our service writer for many years and we truly appreciate his attention to detail and courtesy towar Brian Sterrett is simply amazing. He has been my/our service writer for many years and we truly appreciate his attention to detail and courtesy towards us. We consider him a friend now. More