Courtesy Ford Lincoln

Ed Causey Service Advisor Ed always provides excellent service on our 2004 Explorer! We appreciate his expertise! This visit was to get our air conditioning working and he did Ed always provides excellent service on our 2004 Explorer! We appreciate his expertise! This visit was to get our air conditioning working and he did just that! More

Awesome I was blessed with the sales person Jedi Brown. He was personable, caring, explained the entire process and has a great sense of humor. He took a lot I was blessed with the sales person Jedi Brown. He was personable, caring, explained the entire process and has a great sense of humor. He took a lot of time going over the features of the vehicle at the time of sale and almost week later. More

Excellent service As a fleet manager, and a personal owner of Ford products, the service team (advisors and techs) do a fantastic job. From the advisors writing up As a fleet manager, and a personal owner of Ford products, the service team (advisors and techs) do a fantastic job. From the advisors writing up the service ticket through the techs executing the work, the team really is thorough in their work and always follow up with me when needed. More

Car buying experience I live about two and a half hours away from this dealership. I knew exactly what vehicle I wanted, and I knew it was going to be a special order, s I live about two and a half hours away from this dealership. I knew exactly what vehicle I wanted, and I knew it was going to be a special order, seeing as how it is a "Black Label" Lincoln Mkc. My salesman Antonio, went out of his way to come to me to pick up my trade in, and came a second time with all the paperwork for me to sign. And once my vehicle arrives, he will bring it to me and store it in my garage for me until I arrive back home sometime in September!!!! There was no haggling because I knew what I was going to be paying from the start, and I never had to step foot in Portland. The process was that simple! To me, that's customer service at its best!!! Thanks Antonio for making this experience a pleasure to do business with you and the dealership!!! More

Jedi Brown is amazing! Though I was not approved for a vehicle at this time, Jedi was awesome & went above and beyond. Great person to deal with and I will definitely work w Though I was not approved for a vehicle at this time, Jedi was awesome & went above and beyond. Great person to deal with and I will definitely work with Courtesy Ford/Lincoln in the future. More

Taking Owership Been & still a loyal customer to Courtesy Ford. Resolved issues & exceeded my expectations to complete my service with 100% customer satisfaction. Att Been & still a loyal customer to Courtesy Ford. Resolved issues & exceeded my expectations to complete my service with 100% customer satisfaction. Attention to detail met. More

Great Experience Buying a New Vehicle I had been looking for a used Ford Transit Connect Van and was not having a lot of luck, so I decided to buy new. I searched on the internet and talk I had been looking for a used Ford Transit Connect Van and was not having a lot of luck, so I decided to buy new. I searched on the internet and talked to several Ford Dealerships. I selected Courtesy Ford as they had a vehicle style that I was interested in. I contacted them via the internet, and spoke with Austin Lortie. He sent me the vehicle sticker and their best price the first day I contacted them. I bought the vehicle and couldn't be happier with the service from Austin and also with David Hughes, the Finance Manager. It was so easy compared with the "old days" of haggling for days on end for the price of a new vehicle. I would highly recommend this dealership to anyone looking for a new vehicle. Austin was terrific to work with and so was David. More

Maintenance The folks in service did a fantastic job on my car and got me out of the dealership ahead of schedule. This is my second car with Courtesy Ford and I The folks in service did a fantastic job on my car and got me out of the dealership ahead of schedule. This is my second car with Courtesy Ford and I'm hooked. More

Sync System and recall Sync System been a problem since purchase. The service department stuck with me troubleshooting, until the system finally gave out completely. I hav Sync System been a problem since purchase. The service department stuck with me troubleshooting, until the system finally gave out completely. I have music again:). The change out to the new system went quickly and they performed a recall at the same time. Thank you! More

everyone was great to work with..love this dealership loved the car we got,david was great to work with,and sherry helped me over the phone many times,only negative thing for me was 4hrs at dealership,a loved the car we got,david was great to work with,and sherry helped me over the phone many times,only negative thing for me was 4hrs at dealership,a little long for an older guy to sit.lol More