Courtesy Ford

I just picked up a new F150 from Courtesy Ford that I had ordered back around the first of the year. You might think that 3 and half months is a bit to long to wait for a custom order, but in this case it w ordered back around the first of the year. You might think that 3 and half months is a bit to long to wait for a custom order, but in this case it was every bit as quick, if not quicker, than the typical for what I ordered. You see, I didn't want just an everyday ole F150, instead I had set my sights on one of Ford's new, hot SVT Raptors. Not only are the Raptors in limited supply but there is a very high demand for them. Courtesy's Internet Sales Manager, Ammie Jose, stepped up to the plate and patiently worked with me as a I configured and then reconfigured and changed mind again on the options and color selections for my order. She was very professional and enjoyable to negotiate with and it didn't take long for us to put together a deal that worked for both parties. Once the order was in and accepted by Ford, it would have been easy for her to sit back and just wait till the truck arrived before she contacted me again. But that was not the case at all. Ammie kept me appraised of the trucks progress through the build process. She made sure I had the VIN number as soon as it was available from Ford and when it got close to delivery time, she took time out of her day off to personally check on its status. When it was finally time to take delivery of my new toy, she made sure I understood all the features of Ford's sophisticated media management system called SYNC. She walked me through each screen and even synced both my wife's and my iPhone's Bluetooth connections for us. If that was not enough, I was introduced to the Service Department personnel and even a few of the guys in the Parts Department. I then spent a few minutes with the Finance Department who were able to match the very low rate my bank had quoted me. It was quick, simple and painless. As I was about to drive off, she brought out the GM and introduced us. An unexpected courtesy (no pun intended)and much appreciated. Both Courtesy Ford and Ammie get my highest marks for a job very well done. You would be well served by this dealership and I will be back. More

I have owned two Ford Mustangs and been a customer of this dealership for many years. Thank you to Courtesy Ford for 20 years of outstanding service...and thank you to Service Advisor Brian Sterrett for this dealership for many years. Thank you to Courtesy Ford for 20 years of outstanding service...and thank you to Service Advisor Brian Sterrett for making it happen. Rick Reynolds Portland, Oregon More

I was driving home from the coast the other night and someone had told me that I didn't have any brake lights. We called the service department around 6:15 and Brian said that they were open until 7, bu someone had told me that I didn't have any brake lights. We called the service department around 6:15 and Brian said that they were open until 7, but if we could make it then come down and they would look at the light bulbs to see if they were just burnt out. Brian told us not to worry that if we were going to be a few minutes later than 7 to just call and he would stay a little bit after to help us. I was doubtful that both light bulbs had burnt out at the same time, but we made it to Courtesy Ford almost right at 7. Brian was still there and he had a guy change out our rear light bulbs very quickly, and to my surprise everything was working properly after that. Thanks Courtesy Ford and thanks Brian Sterrett for helping us out as you always do! More

We bought our 2011 Ford Fusion from Ammie Jose. She was a pleasure to work with. We worked together on the internet for sometime, and finally after months of consideration, we went into Courtesy Ford. Be pleasure to work with. We worked together on the internet for sometime, and finally after months of consideration, we went into Courtesy Ford. Besides the savings we received, Courtesy Ford employees seemed to be having fun, this dealership is very different from many we had visited prior to our purchase. The respect and the no pressure, no-haggling promise, sure was the easiest purchase that we have ever made. We purchase vehicles every two to three years, and for now on we are working with Ammie at Courtesy Ford because of the way this dealership gets it. After the Sale she explained how everything worked in our new vehicle which we never had service like this in the past. She is very efficient and her personality is delightful. This dealership is STELLAR. We will be sending our friends, family and co-workers to Ammie at Courtesy Ford. Awesome job! More

I took my car to the dealership for service. David Carter took great care of my he even got my car back quicker then estimated. Overall service was better than expected. I am new to the area and am excited I took great care of my he even got my car back quicker then estimated. Overall service was better than expected. I am new to the area and am excited I found a dealership that actually values there customers. Thanks guys keep up the good work! Kevin B.- More

I have always hated dealing with car salesmen. My experience at Courtesyford changed all of that. I worked with Ammie Jose, she was right on with what I wanted AND there was no pressure to purchase experience at Courtesyford changed all of that. I worked with Ammie Jose, she was right on with what I wanted AND there was no pressure to purchase or try something different. Ammie's personality made it a real pleasure to work with her. I would highly recommend Ammie to anyone looking for a new or even a used vehicle. My experience with the shop for my oil changes etc has been positive as well. Thank you for a "positive" experience Sincerely, Karen Kell More

I went with a friend to your dealership to take care of a recall on his Explorer while waiting I ask my friend if he didnt mind if we looked at a few cars while we were there, i had been looking to get a ne recall on his Explorer while waiting I ask my friend if he didnt mind if we looked at a few cars while we were there, i had been looking to get a new car for some time but not really happy with what I have seen at other dealerships as well as how I was treated. We were greated by Ammie Jose,she asked what I was looking for and was shown a couple of cars before I settled on a 2011 Fusion. I liked the car, now came the hard part I thought. I explained what I needed out of my trade in and after very little haggling I got what I thought was a fair price for both my trade and the new car. I was treated with respect and they worked very hard to make my visit worthwhile. I bought the car. thats "why" I would recommend this dealership. More

I took my car to Courtesy Ford for an oil change. Kerry told me the oil change would take an hour and he got me done in about half the time, he even gave me a coupon for my oil change. I was supprised to f told me the oil change would take an hour and he got me done in about half the time, he even gave me a coupon for my oil change. I was supprised to find the oil change cost wasn't very expensive. I have always been happy with this Ford dealer and plan on going back. More

January 3, 2010 My Wife and I purchased a new 2010 Ford Ranger from Courtesy Ford located at 1313 N.E. 122nd Ave. Portland, Oregon. Mr. Mark Delaney an employee of Courtesy Ford assisted us the selection Ranger from Courtesy Ford located at 1313 N.E. 122nd Ave. Portland, Oregon. Mr. Mark Delaney an employee of Courtesy Ford assisted us the selection of the Ford Ranger and made certain it was clean and serviced in order we could take it home with us. This was the first time in my life I went to dealer picked out the model I wanted, paid for it and then took it home with me in a few hours,. I mentioned the time it took to express how efficient and professional I found the employees at Courtesy Ford. The name of dealer describes my experiences with Courtesy Ford. My Wife and I thank everyone who waited on us for being so nice. We found the service department being very clean and the personal very polite. Thank You Benny and Rizaliza Altis More

What a great car buying experience! It was the first car I had bought in 10 years. I had been looking for about a month now and David was the fist salesman I have met that I felt was genuine and honest. F I had bought in 10 years. I had been looking for about a month now and David was the fist salesman I have met that I felt was genuine and honest. From the initial phone call I felt I could trust this guy. Buying a car is a major decision in a persons life and David Worley made it a very comfortable stress free process. Great car, great price and great customer service by David Worley! I won't let any of my friends or family buy a car from anyone other than David. Mike Portland, OR More