Courtesy Ford
Portland, OR
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Complete lack of service. I found the car I wanted, they drug their feet and failed to get it transferred (even though they tried to get me to sign a title application with th I found the car I wanted, they drug their feet and failed to get it transferred (even though they tried to get me to sign a title application with the VIN, for a vehicle they did not have). Finance person, Sonny, was unhinged and slammed his hands on the desk before leaving the room and yelling through the Lincoln office. Requested mgr contact me, so I could work with another sales rep. Mgr never made contact. Contacted the dealership that had said vehicle and received great service. Check KGW for articles on the history of complaints and fraud at this dealership. More
Very disappointed in the female service advisor. She changed the facts and it’s been 2 months since truck was last in (3 times in 8 months and supposedly it’s “normal “) and she still hasn’t finishe She changed the facts and it’s been 2 months since truck was last in (3 times in 8 months and supposedly it’s “normal “) and she still hasn’t finished the paperwork so I can see what was said/done. Service manager is not much better as they haven’t helped at all. Their phone system sucks because you can’t ever get a hold of anyone. Major letdown and wish I had bought truck elsewhere. More
Easy to schedule appointments. You can wait in waiting room. They inform you of any additional work so you approve it before having it done. Good pleasant people. They do good work You can wait in waiting room. They inform you of any additional work so you approve it before having it done. Good pleasant people. They do good work. More
Great service! Big thanks to Veronica and the entire service department. Another shout-out to my guy Steve on the sales floor. You the realist, brotha! Thanks Court Big thanks to Veronica and the entire service department. Another shout-out to my guy Steve on the sales floor. You the realist, brotha! Thanks Courtesy Ford! More
Our Sales Representative Scott Matthews was very helpful in finding the exact F150 we were looking for. He went the extra mile to get the truck to the dealership. Scott spent time familiarizing us with in finding the exact F150 we were looking for. He went the extra mile to get the truck to the dealership. Scott spent time familiarizing us with many of the myriad features of our new truck. I would definitely recommend Scott to anyone looking purchase. New vehicle. More
Brian S. Tech is awesome to work with. Brian explains everything in detail that I easily understood, and Brian listened to my concerns. Thank you for making t Tech is awesome to work with. Brian explains everything in detail that I easily understood, and Brian listened to my concerns. Thank you for making this service experience hassle free. More
The salesman, Tony Jackson went out of his way to make sure the sales process was easy and afterwards, helped me make sure moving all of my property from the old vehicle to the new vehicle was complete. A sure the sales process was easy and afterwards, helped me make sure moving all of my property from the old vehicle to the new vehicle was complete. Additionally, the GM, Rick, introduced himself, thanked my for the purchase and also offered to help me with moving my personal belongings from the vehicle. More






