
Courtesy Ford
Portland, OR
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efficient but need better greeting!! You need to do something about customer entrance. You used to have someone greet people as they came in the door for service. I always feel like a You need to do something about customer entrance. You used to have someone greet people as they came in the door for service. I always feel like a kid whose been sent to the principals office when I walk in, everyone ignores me for up to a couple minutes, then someone greets me. More
Great Customer Service Thank you for paying attention to social distancing and making that a priority. Also great service, my second trip with my new truck for standard mai Thank you for paying attention to social distancing and making that a priority. Also great service, my second trip with my new truck for standard maintenance visits. Quick, efficient and friendly. More
Great Product Thanks so much for the incredible fast service and great conversation while I waited for the work to be done, Edward and Makala were top notch. Mic Thanks so much for the incredible fast service and great conversation while I waited for the work to be done, Edward and Makala were top notch. Michael More
Mark was the first person I talked with. I told him what I was looking for and why. He listened patiently and then proceeded to be the most helpful and kind salesman! It was my first time buying a car and I I was looking for and why. He listened patiently and then proceeded to be the most helpful and kind salesman! It was my first time buying a car and I’m glad I went to Courtesy Ford! More
Excellent Service I just had a simple oil change and was easily in and out in the fastest time ever, due to the lockdown I am sure. Edward was polite and courteous, an I just had a simple oil change and was easily in and out in the fastest time ever, due to the lockdown I am sure. Edward was polite and courteous, and holding the waiting area door open for me when he came to tell me my vehicle was ready! More
Ford is always a bit more expensive than I would like, but Robby makes it worth it. Good communication and advice from him. I’ll be back for whatever I need next. but Robby makes it worth it. Good communication and advice from him. I’ll be back for whatever I need next. More
People You Can Trust In I'm always happy to bring my car for oil change to Courtesy Ford. They're always very proactive in bringing up to my attention additional services ahe I'm always happy to bring my car for oil change to Courtesy Ford. They're always very proactive in bringing up to my attention additional services ahead of time in order to prevent future failures. I always feel safe after every check up. More
Makayla demostrates the true meaning of Customer Service The Quick Lane has been my go to for oil changes for my sales car. Working with Makayla on all the visits I made, she have gone above what most would The Quick Lane has been my go to for oil changes for my sales car. Working with Makayla on all the visits I made, she have gone above what most would go in customer service. She is a pleasure to work with and represents Courtesy Ford very well. Well Done! More
Great used car buying experience The current state of affairs with this Pandemic has changed the way we have to function with almost everything but people's ability and willingness to The current state of affairs with this Pandemic has changed the way we have to function with almost everything but people's ability and willingness to adapt varies greatly. From the first internet contact through the final deal, my experience was very good. I dealt with Ben Humphries throughout the entire process and he was quick to respond to my requests and sent me a ton of information electronically to help with my decision. He actually did more than I asked for and played a large role in my decision to pursue the purchase. Overall, it was a good experience. More
See Below Called in for an oil change and was given an appointment within 30 minutes. Check in was simple and the wait was minimal. Highly Recommended, Called in for an oil change and was given an appointment within 30 minutes. Check in was simple and the wait was minimal. Highly Recommended, Thank you More