
Courtesy Ford
Portland, OR
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I can not say enough about Brian Sterett who is my service manager..He continues to be the reason I own a Ford and do business with Courtesy Ford service manager..He continues to be the reason I own a Ford and do business with Courtesy Ford More
An Outright Con My youngest daughter moved to Portland and found herself able to buy a car. She went to these cheats. They sold her a car with a fair full bore retail My youngest daughter moved to Portland and found herself able to buy a car. She went to these cheats. They sold her a car with a fair full bore retail market value of $11,000 for $12,000 - not so bad but not exactly wonderful. However, as a first-time car buyer, my daughter didn't know the after-sales methods used to chase people into various gimmicks they don't need such as overlapping extended warranties. My daughter bought both a bumper to bumper warranty and a driveline warranty not understanding they were redundant. In the end, despite reasonably good credit for a younger woman, she ended up financing $18,000. It was an unconscionable deal but one that was perfectly legal. My fondest hope for this place is that it falls into a sinkhole and is never seen above ground again. More
Great service As uaual my car was done when they said it would be and ever procaution appeared to be taken as not to spread any virus around. Gloves worn by all tou As uaual my car was done when they said it would be and ever procaution appeared to be taken as not to spread any virus around. Gloves worn by all touching the vehicles and other items also shared with the cutstomers. More
OUTSTANDING Took 5 of our company vehicles in for various maintenance issues and a few factory recalls and the staff at Courtesy and the turn around time was outs Took 5 of our company vehicles in for various maintenance issues and a few factory recalls and the staff at Courtesy and the turn around time was outstanding, They even washed our rigs for us, how awesome is that !!!!!! More
Escape purchase David spent a lot of time reviewing the features on the Escape. I like the family-owned feel of the dealership & felt they all work as a team. I am David spent a lot of time reviewing the features on the Escape. I like the family-owned feel of the dealership & felt they all work as a team. I am happy with my new Escape! More
Brian has been my service advisor for about 20 years Brian has always taken excellent care of me and he has been vey honest. He has been honest to the point where a tech tells him something Brian will ha Brian has always taken excellent care of me and he has been vey honest. He has been honest to the point where a tech tells him something Brian will have the tech show him. More
My oil change I went for oil change. After almost one year with my car.I had called last week asking for the oil change and He said just come you do not need an app I went for oil change. After almost one year with my car.I had called last week asking for the oil change and He said just come you do not need an appointment. so . Yesterday morning the light came on and said. Oil change so I took my car for that. Thank you. But last night the lights were not on. That was not a good experience. So until today I discovered that they turned the off . When they did the oil change. and did not appreciate that at all. Because last night I had no lights. More
Quick service Service was quick and done right. Also got a carwash and vacuum. Appreciate the recommendations on what might need to be done in the future. Service was quick and done right. Also got a carwash and vacuum. Appreciate the recommendations on what might need to be done in the future. More
Quick service I had a really strange and loud knocking in my central dash and it ended up being an issue with my heating system, Having had the warranty and mainten I had a really strange and loud knocking in my central dash and it ended up being an issue with my heating system, Having had the warranty and maintenance plan from this dealership at which I bought the car, a $500 repair was only $50 — and fast! More
We love working with Brian He takes good care of usAlso We love working with Brian He takes good care of us Also worked with Sherry Gaylord on a buy back of our F350. Happy with her help but not ford RA We love working with Brian He takes good care of us Also worked with Sherry Gaylord on a buy back of our F350. Happy with her help but not ford RAV Ordered and buying new F350 Working with John in fleet and we love him More