Courtesy Ford

Horrible experience. My vehicle is in the service department ALREADY. Haven’t even had my vehicle for two months. They said they dont know “what I did to the vehicle in t My vehicle is in the service department ALREADY. Haven’t even had my vehicle for two months. They said they dont know “what I did to the vehicle in two months”. NOT EVEN TWO MONTHS. I let him know i bought a warranty that they told me would cover everything the vehicle might need because it did have 100k miles.Sales and service and the ladies answering that phone. It is currently still in service & we dont know the next steps. Went in to speak with Zac yesterday and waited 45 min until it turned 5 because the receptionist said he leaves at 5pm. I did NOT expect this with a car from the dealer even if it was a used vehicle. For this kind of service, treatment and outcome of the vehicle I should have bought it from craigslist if I knew this was the outcome. They said i have to pay out of pocket now to fix the car. It’s an engine problem, Cadillac converter so many other things with it. So upsetting. More

Courtesy Ford Lincoln made the car buying process fast and easy. They worked with my situation and my budget to get me a great car! and easy. They worked with my situation and my budget to get me a great car! More

Courtesy Ford responded to my question about the tire pressure system on a 2025 Explorer with service employees who reset the monitoring system. The system reset took about thirty minutes to complete an pressure system on a 2025 Explorer with service employees who reset the monitoring system. The system reset took about thirty minutes to complete and check that it was reporting correct tire pressures in each location. The service department was very helpful with correcting the problem. More

I purchased a car from this dealership and was helped by Christopher, who made everything sound like a great deal. Unfortunately, less than a month after buying it, I started having major engine problems. W Christopher, who made everything sound like a great deal. Unfortunately, less than a month after buying it, I started having major engine problems. When I reached out for help, they refused to provide a rental or take accountability, even though the issues happened right after purchase. I feel completely misled and taken advantage of. The car was clearly not in the condition I was promised, and the lack of customer support has been extremely disappointing. Be cautious when buying here — they’ll tell you what you want to hear just to make a sale, and once they get your money, you’re on your own. More

Complete lack of service. I found the car I wanted, they drug their feet and failed to get it transferred (even though they tried to get me to sign a title application with th I found the car I wanted, they drug their feet and failed to get it transferred (even though they tried to get me to sign a title application with the VIN, for a vehicle they did not have). Finance person, Sonny, was unhinged and slammed his hands on the desk before leaving the room and yelling through the Lincoln office. Requested mgr contact me, so I could work with another sales rep. Mgr never made contact. Contacted the dealership that had said vehicle and received great service. Check KGW for articles on the history of complaints and fraud at this dealership. More

Very disappointed in the female service advisor. She changed the facts and it’s been 2 months since truck was last in (3 times in 8 months and supposedly it’s “normal “) and she still hasn’t finishe She changed the facts and it’s been 2 months since truck was last in (3 times in 8 months and supposedly it’s “normal “) and she still hasn’t finished the paperwork so I can see what was said/done. Service manager is not much better as they haven’t helped at all. Their phone system sucks because you can’t ever get a hold of anyone. Major letdown and wish I had bought truck elsewhere. More

Easy to schedule appointments. You can wait in waiting room. They inform you of any additional work so you approve it before having it done. Good pleasant people. They do good work You can wait in waiting room. They inform you of any additional work so you approve it before having it done. Good pleasant people. They do good work. More

Excellent service from Brandon and his Team, We traveled from Washington State and it was well worth it. from Washington State and it was well worth it. More

Great service! Big thanks to Veronica and the entire service department. Another shout-out to my guy Steve on the sales floor. You the realist, brotha! Thanks Court Big thanks to Veronica and the entire service department. Another shout-out to my guy Steve on the sales floor. You the realist, brotha! Thanks Courtesy Ford! More

The dealership was courteous and efficient throughout the entire process. I would highly recommend Courtesy Ford entire process. I would highly recommend Courtesy Ford More