Courtesy Ford
Portland, OR
Filter Reviews by Keyword
By Type
Showing 1,140 reviews
The wait for service was a bit long but over all everyone was friendly and courteous. service writer was new (day 2) and still needed a lot of help. the fellow that helped was very helpful. was friendly and courteous. service writer was new (day 2) and still needed a lot of help. the fellow that helped was very helpful. More
They provide fast friendly service, are great at reminding you of upcoming service visits, following up with any notes they have made from prior visits, and are just a pleasure to deal with. reminding you of upcoming service visits, following up with any notes they have made from prior visits, and are just a pleasure to deal with. More
Thanks Courtesy...Love my new car! Antonio was awesome to deal with. He took a lot of time and was very helpful, knowledgeable, courteous, and professional. The whole process was smooth Antonio was awesome to deal with. He took a lot of time and was very helpful, knowledgeable, courteous, and professional. The whole process was smooth and painless. Best car buying experience I've ever had. More
Excellent Was pleased with all aspects of service when I picked up my new 2020 Explorer. Thought the three hours it took from the time I arrived at 11:00 a.m. Was pleased with all aspects of service when I picked up my new 2020 Explorer. Thought the three hours it took from the time I arrived at 11:00 a.m. and until I left at 2:00 p.m. was way to long for picking up a new car. In 2008 when I picked up my new Explorer I was in and out in less than thirty minutes. I don't do Facebook (in reference to the final question on this survey). If I did Social Media I would recommend you. More
An Excellent Easy Process I made a quick call down to check if a vehicle was in stock, the brief phone call was quick and informative. And afterwards I went down to Courte I made a quick call down to check if a vehicle was in stock, the brief phone call was quick and informative. And afterwards I went down to Courtesy to check out the Mustang I was interested in. Very nicely they had pulled the car in to the front of the dealership so I was greeted with the vehicle I had inquired about earlier on the phone right away, making for a great impression right off the bat. I was met at the car by Brett Wilder, who got the test drive going right away, no waiting or hassle, a quick scan of my Drivers License and away we went. During the test drive Brett was very knowledgeable about the features of the Mustang, and was able to answer any and all of my inquiries on the various attributes and specs of the vehicle. He had a great demeanor and was very approachable with any question or comment I made about the vehicle. The buying process of financing and purchasing an extended warranty was also a breeze and I felt very comfortable the entire time, and well informed about any and all of the various options and additional coverage that was offered. Based on my car buying experience at Courtesy Ford I would not hesitate to go to them for another purchase in the future, and am extremely satisfied. More
Incredibly easy buying process.. Steven “Wally” Wallace at Courtesy Ford was very insightful, good listener, and easy to work with. The buying process was hassle free, and very quick Steven “Wally” Wallace at Courtesy Ford was very insightful, good listener, and easy to work with. The buying process was hassle free, and very quick. Keep up the great work! More
Brian is awesome!! My car got new tires and an oil change and was returned on time. The car rides beautifully with my new Michelin Primacy Tour tires!! It is a 2015 Ed My car got new tires and an oil change and was returned on time. The car rides beautifully with my new Michelin Primacy Tour tires!! It is a 2015 Edge Titanium and rides like a new car!! The only complaint I have is the Sync system and Brian will update it next time it is in!!! More
Pleasurable I worked with Clyde Hunter. He listened to our requests and showed us vehicles that had the features we were interested in. He was knowledgeable rega I worked with Clyde Hunter. He listened to our requests and showed us vehicles that had the features we were interested in. He was knowledgeable regarding the functions with the various electronic systems in each truck we looked at. This is the second truck we have purchased from Courtesy. More
Amazing Experience We came in and saw Will a few months ago and loved that there was absolutely no pressure at all and no sales tactics used to get us to buy something w We came in and saw Will a few months ago and loved that there was absolutely no pressure at all and no sales tactics used to get us to buy something when we weren’t quite ready to do so. A few weeks ago, when we were ready, we went back to see Will specifically and purchase our vehicle. It was a really easy experience and we were guided through the whole process with no pressure. The whole team was great! More
Happy Again Once again I was so happy with my experience at Courtesy! No matter how busy he is, Robby is always so kind, patient, helpful, and responsive. All the Once again I was so happy with my experience at Courtesy! No matter how busy he is, Robby is always so kind, patient, helpful, and responsive. All the staff are friendly and helpful. I feel comfortable leaving my car to these people and am confident in the work they do for me. More








