Courtesy Ford

Got everything done in time. was in and out within 20 minutes. Service rep greeted me when i walked in and made sure i was taken care of and told me how long it would be for the was in and out within 20 minutes. Service rep greeted me when i walked in and made sure i was taken care of and told me how long it would be for the work that was being done. More

The worst service department ever! Dont return calls and tired of this whole situation! Take ur auto to another dealership. My son broke down within 10 miles in Nov 2021 and the auto i Dont return calls and tired of this whole situation! Take ur auto to another dealership. My son broke down within 10 miles in Nov 2021 and the auto is still there. I live 7 hours away and time is NOT a priority to these folks at all! More

Had appointment for 8am on 2/20/2022 service rep never contacted me to let me know status of vehicle or cost 6 1/2 hours later still no word I left 2 voice mails no return call very disappointed is servi contacted me to let me know status of vehicle or cost 6 1/2 hours later still no word I left 2 voice mails no return call very disappointed is service will never go back to courtesy Ford Breaux Bridge More

Mark Carrier was a great salesman! He keep me updated on my special order and was very friendly and professional! my special order and was very friendly and professional! More

Great people to deal with and great selection. I drove to Breaux bridge from baton rouge to purchase my 2021 f150. Even though it took longer to receive my special order F150 due to covid related issues my Breaux bridge from baton rouge to purchase my 2021 f150. Even though it took longer to receive my special order F150 due to covid related issues my salesman Greg Goudeaux and Finance manager Kevin walker were great at keeping me up the date on build and delivery. Thanks again!! More

Good service, friendly staff, wait time was short, Ben Hebert my go to guy for making appt. to service my 2020 Expedition is very helpful and nice... Hebert my go to guy for making appt. to service my 2020 Expedition is very helpful and nice... More

Avoid These Clowns...Apparently at Courtesy a buyers Avoid These Clowns... Apparently at Courtesy a buyers agreement isn't worth the paper that it's printed on. After going through all the motions wi Avoid These Clowns... Apparently at Courtesy a buyers agreement isn't worth the paper that it's printed on. After going through all the motions with the sales rep, even signing a contract to purchase a $45k pre-owned truck, they decided to sell it again to someone else later that same day. It didn't matter that I was a full cash buyer with an A+ credit score. Because I'm sure that their second buyer was willing to agree to more of their worthless and expensive add ons like "mandatory window etching". The management at Courtesy tried their very best to avoid my phone calls. When I finally got them on the phone they seemed to think it was not a big deal that I had a fully executed purchase agreement and no truck...perhaps this happens all the time at Courtesy? Integrity is in short supply at Courtesy so do yourself a favor and take your business elsewhere. More

The worst dealer I have ever dealt with. Tried to pull a bait and and switch on us. We got a price on a vehicle they had advertised on their website. When we were going to buy they then inform us the price bait and and switch on us. We got a price on a vehicle they had advertised on their website. When we were going to buy they then inform us the price is $8000.00 more than quoted. They then tried to sell us another one for the quoted price. Paige Lee was the salesman we dealt with. More

Professional and courteous on time, clean facility. Knowledgeable. Worked with me on exactly what I wanted. Took time to explain all of my options. Great trade in value given Knowledgeable. Worked with me on exactly what I wanted. Took time to explain all of my options. Great trade in value given More