Courtesy Ford

Not returning calls to customer After buying the car, coming home and finding some things wrong with it, I called the salesman three times to request that he call me. He did not eve After buying the car, coming home and finding some things wrong with it, I called the salesman three times to request that he call me. He did not even have the courtesy to return any of my calls and ignored every one of them. Very disappointed with the salesman. More

It was an overall positive experience. We recently purchased a 2019 Ford Escape. Our salesman Ryan was very professional and straight forward. He answered all of my questions and was able We recently purchased a 2019 Ford Escape. Our salesman Ryan was very professional and straight forward. He answered all of my questions and was able to get us into a car that we wanted. I really liked how he listened to what we were looking for. We would certainly buy another vehicle from Ryan. More

Dodge Ram 1500 Just purchased a 2017 Dodge Ram at courtesy dodge, I deal with Scott Bryan and Rachel Allison ,they are the best!! Go visit them for your next purchas Just purchased a 2017 Dodge Ram at courtesy dodge, I deal with Scott Bryan and Rachel Allison ,they are the best!! Go visit them for your next purchase!!!!! More

Things went pretty smoothly. The salesmen was good about getting a hold of me when I had questions or comments about our deal and was good about dealing by texting me and getting The salesmen was good about getting a hold of me when I had questions or comments about our deal and was good about dealing by texting me and getting most of my paperwork done before I showed up so I didn't have to be there for hours. More

Not a good experience If you want to b treated like an idiot....this is the place to go. I requested a price quote on two Lincolns.....I waited over 45 minutes to find out If you want to b treated like an idiot....this is the place to go. I requested a price quote on two Lincolns.....I waited over 45 minutes to find out the salesmen stated his boss want me to choose. At this point I just said forget it and we left. As I started my car you guessed it the manager came knocking at my window....He didn't want me to be confused he stated....really. He stated he could give me a price on 20 cars and I said you can't give me a price on the two I asked about. I would not recommend this place.... I did make a purchase ended up dealing through text messages..... When we came back to sign papers the manager would not even look at us....didn't even receive an apologize as to the xxx he was.....an it was a cash deal.....how confused can a person be... So if you want the round around and to be treated with no respect than you might like Courtesy Lincoln I have never been treated this way when purchasing a Lincoln and this is the third one I have bought. More

I had a great experience with both vehicles from Courtsey Ford! Darian Zelanko made it so easy and got my sale through Professionally and fast! Ford! Darian Zelanko made it so easy and got my sale through Professionally and fast! More

new truck purchase This sales person Dalton was very helpful in finding the right truck for me. Was able to get vehicle prepped and ready with the extra items needed b This sales person Dalton was very helpful in finding the right truck for me. Was able to get vehicle prepped and ready with the extra items needed before truck was delivered. More

Buyer Beware! It was the worst car buying experience I've ever had. Between the salesman, service manager and sales manager, I got a complete run around. There was It was the worst car buying experience I've ever had. Between the salesman, service manager and sales manager, I got a complete run around. There was little to no communication between these folks. I drove 2 hours to pick my car up and when I got there, it wasn't ready. Even though I was told the day before it was and the 172 point inspection for the preowned certification was complete. Neither were accurate. While discussing warranty options, we found out it was never certified. Then the next day we were told that it was and that there was just a mix-up of the paperwork. But during the test drive, the vehicle pulled drastically to the right and there was a whistling noise. Turns out the one tire was almost bald and the roof rack was put on backwards! So how in the world was this car ever certified?! I got the report and sure enough, it was signed and dated 9/6/19, with all of these problems! So now what else was missed or reported inaccurately? When the car was finally ready four days later, they did deliver it to me but without confirming that they were. I had to keep calling to find out its status. It was eventually delivered but I still have not heard from my salesman, Sean Fernandez. I would have thought he'd have reached out to let me know it was on it's way, or perhaps after it was delivered, to make sure all was well. Nothing! These folks made me feel like I was an inconvenience, when in reality, I was simply forcing them to honor the agreement we made. Ford Motor Company will be notified of this substandard dealership and its poor customer service! I must mention though that the business manager, Kelly Gummo, was absolutely awesome. She was very patient, thorough and knew her job very well. More

The only place I went too buy a car,very nice people will be going back to get my next one also,there great people be going back to get my next one also,there great people More

Great honest staff. All questions answered. All employees were positive and more than helpful. All staff were knowledgeable of products and laws. Followed up on all qu All questions answered. All employees were positive and more than helpful. All staff were knowledgeable of products and laws. Followed up on all questions and also followed up after purchase. Would definitely consider future visit. Actually bought two vehicles in three months. More