
Courtesy Hyundai Tampa
Tampa, FL
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Very disappointed with the service department in that I purchased a new Elantra N several months ago. One of the Michelin tires had a large bubble on the sidewall. Tire only had less than 1000 miles on it. purchased a new Elantra N several months ago. One of the Michelin tires had a large bubble on the sidewall. Tire only had less than 1000 miles on it. I demanded a new tire and they refused stating I must have hit a curb. ABSOLUTELY NOT TRUE. I am a 80 year old disabled veteran and do not treat my cars that way. I had to pay $350 for one tire with money from my VA pension I have to give this dealership ONE STAR for poor customer relations. Buyers and veterans should find another dealership to purchase a new car. More
I enjoyed the courtesy of the entire team. Everyone was nice and accommodating. Carolyn was able to get me everything that I wanted. Everyone was nice and accommodating. Carolyn was able to get me everything that I wanted. More
Dealing with Sales was a positive experience. Received a fair offer and after a test drive decided to purchase the 2025 Tucson Hybrid. Scheduled a pick up date but found out that the wrong tow hi Received a fair offer and after a test drive decided to purchase the 2025 Tucson Hybrid. Scheduled a pick up date but found out that the wrong tow hitch had been ordered and had to come back the following week to have the correct size tow hitch installed. We purchased the Platinum + VSC but after doing extensive research we realized that VSC was not a good investment. Working with the Courtesy Finance group was a challenge. Many emails/texts required in order to get the correct information which delayed any refund action for over 30 days. Now being told it will be 6-8 weeks for the $3760 VSC refund to be received. In addition we had to wait nearly two months to get new IL plates. Courtesy delayed the process by nearly 30 days which required that we come in to get an additional 30 Day FL temp tag. Originally told we would receive NEW plates but found out that the old plates were being transferred to the new Hyundai. Fortunately for us we did not dispose the old plates which would have created an additional nightmare. Very unhappy with the level of after sale customer service provided. More
El vendedor muy profecional. Un buen servicio de todos. Mucha gentileza y diligentes para hacer que la negociación fuera un éxito Los felicito Un buen servicio de todos. Mucha gentileza y diligentes para hacer que la negociación fuera un éxito Los felicito More
I have never been treated so well in a dealership as I was with Courtesy Hyundai. I am so happy. They really worked to get me the best deal they could. They were so kind and professional. was with Courtesy Hyundai. I am so happy. They really worked to get me the best deal they could. They were so kind and professional. More
I just purchased a 25 Santa Fe calligraphy. My sales agents name was Eduardo. Eduardo was easy-going and very patient, giving my wife and I an opportunity to drive a couple of different trim le My sales agents name was Eduardo. Eduardo was easy-going and very patient, giving my wife and I an opportunity to drive a couple of different trim levels. He was very knowledgeable and helpful in helping us understand the infotainment system and other features of the vehicle. Neither he nor his sales manager exhibited any type of high pressure sales tactics and I would highly recommend Eduardo if you’re in the market for a great deal on a Hyundai product. Their financial manager, Manny was also very helpful and got us in and out of the dealership very quickly. I have nothing but good things to say about the way we were treated and we got a tremendous price on this Atlantis blue calligraphy. It never hurts to call ahead of a time before you arrive. Ask for Eduardo. More