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Courtesy Hyundai Tampa
Tampa, FL
1,580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 03, 2024
Buying a car does not have to be a bad experience. At Courtesy Hyundai you are treated with respect and they have a friendly staff that makes buying a car a very pleasant one! At Courtesy Hyundai you are treated with respect and they have a friendly staff that makes buying a car a very pleasant one! More
by Maria
Employees Worked With
Daniela, Noemi and Nelson, all outstanding!, Momenul Akhand
November 02, 2024
I drove an hour from home because I had an appointment for service. They knew I was going to wait there. I sat there two and a half hours and they didn’t even start working on my car yet. And I had to for service. They knew I was going to wait there. I sat there two and a half hours and they didn’t even start working on my car yet. And I had to ask what was happening, no one told me they were backed up. While I was waiting I went to a sales rep and asked about the trade in value for my car because I wanted a new vehicle, and she didn’t ask for details, just told me that only the manager could talk numbers. Not at all helpful. So after waiting 2.5 hours I asked for my keys back and went somewhere else closer to home for my service. You lost my service business and a new car sale. Not what I had come to expect from Courtesy Hyundai. More
by CathyP
Employees Worked With
Service consultant
October 31, 2024
I showed up without an appointment and they were able to take care of me. They also took care of an outstanding recall. The service manager was courteous, knowledgeable, and helpful. Excellent service de take care of me. They also took care of an outstanding recall. The service manager was courteous, knowledgeable, and helpful. Excellent service department! More
by jcpike49
Employees Worked With
Jesus Valiente
October 30, 2024
Every time I come here for a simple service appointment, I end up waiting forever. I made an appointment for 12:20 to get my oil changed and was told it would be 2 hours. For an oil change?! That’s so ridic I end up waiting forever. I made an appointment for 12:20 to get my oil changed and was told it would be 2 hours. For an oil change?! That’s so ridiculous, especially when I had an appointment. I was in the waiting area for almost 4 hours. What’s the point in making an appointment if my car isn’t even going to get serviced until 3 hours after my appointment time? More
by Dakotalgagliano
Employees Worked With
Sean
October 30, 2024
If I could give 0 stars I would. I recently purchased a new Hyundai vehicle at a different Hyundai dealership because the service and experience at that particular dealership was muc I recently purchased a new Hyundai vehicle at a different Hyundai dealership because the service and experience at that particular dealership was much more pleasant than the local dealership Courtesy Hyundai in Tampa. With my new vehicle I also included a service package which allows me to go to any Hyundai service department. Apparently Courtesy Hyundai does not honor service packages not purchased at their dealership. I did not leave a review last time but this being the 3rd time I have gone to this location in 2 months concerning a warranty issue my time has been wasted and I ultimately received the service with no issues a a different local dealership. I WOULD NEVER RECOMMEND THIS DEALERSHIP to purchase or for service. The experience these last 3 times are enough and I will never return. This is the summation of multiple interactions with this dealership. I was grossly turned off by their sales department when one of the sales reps pocket dialed me and I over heard a very disrespectful conversation. I decided I would only visit for service which in the past was positive but the last few times the quality of service at this service department had been beyond negative. For the sake of not continuing to be mistreated I will go where my loyalty to Hyundai is valued. More
by TG
Employees Worked With
NA
October 29, 2024
My experience at Hyundai Tampa is always the best most seamless experience Thanks to Jeffery! He’s always so prompt, professional and super friendly. He’s one of The best advisors you all have after all t seamless experience Thanks to Jeffery! He’s always so prompt, professional and super friendly. He’s one of The best advisors you all have after all these years of service! Love love love him! More
by Chereese Akins
Employees Worked With
Jeffery , Carlos Ventura
