Courtesy Hyundai Tampa
Tampa, FL
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Lied to! Just spent 2.5 Hrs. at Courtesy Hyundai to replace a break light switch. A switch the day before that I took out cleaned and put back in under 5 min. Just spent 2.5 Hrs. at Courtesy Hyundai to replace a break light switch. A switch the day before that I took out cleaned and put back in under 5 min. It was a recall I made an appointment for 8:30 am Got there and was asked if I was Susan Robinson I'm not I an clearly a man. I asked if they didn't have my appointment? Oh no it's right here Lie #1 she then asked if I was here for routine maintenance I said no as I told the guy on the phone there was recall on the break light switch he checked my V.I.N. # and told me that my mothers car was indeed in the recall so I set the appointment. She looked flustered took my key and asked if I had a ride coming to get me. I asked her why I had an appointment and the repair shouldn't take that long. She told me no the repair would take at least an hour. Lie #2, I said an hour? I pulled out the broken switch last night cleaned it with wd 40 and put it back in it took me under 5 min. she got fluster. and said well there are 2 people in front of you Lie# 3 I asked what time the service department opened she told me 8am I asked if they scheduled 2 people in front of me in an 1/2 an hour? More flustered well there must have been a problem with the scheduling. But you told me I was scheduled? You were but they had you down as S. Robinson. So between S. Robinson and Susan Robinson you thought I was Susan? I think there is Lie #4 in there but I'm loosing track. In the 2.5 hours I was there I watched no less than 3 people come in and leave with there cars. I will stop with the rant here but before I left I was blatantly Lied to no less then 4 more times. WORST CUSTOMER SERVICE EVER!!!!! Avoid this place at all cost!!! More
Good Experience! I would recommended this dealership to anyone Glen was great to work with he took his time to explain things to me, he got me the vehicle I wanted at I would recommended this dealership to anyone Glen was great to work with he took his time to explain things to me, he got me the vehicle I wanted at a good price, he was very patient and pleasant to work with, 2 Thumbs up Keep up the Great Work! :) More
i had an very good experince with mr.momenul akhand in purshaning an new 2013 hyundai electra he took the extra step to get the right color. He took his time in explaining all the instruments in the car. purshaning an new 2013 hyundai electra he took the extra step to get the right color. He took his time in explaining all the instruments in the car. I have spoken highley of the courtesy. More
Scott did a great job helping us buy our Veloster. We had a specific requirement including a manual transmission and Scott had no problems filling this need. Thank you to Scott for your patience, follow had a specific requirement including a manual transmission and Scott had no problems filling this need. Thank you to Scott for your patience, follow-up, and friendliness. More
Kevin has a wonderful personality And a deep caring Kevin has a wonderful personality And a deep caring person to be sure we were happy with our vehicle Give him a 10 in all areas Will work with him Kevin has a wonderful personality And a deep caring person to be sure we were happy with our vehicle Give him a 10 in all areas Will work with him again in three yrs The Turpins! More
I had a most wonderful experience with this dealership. I had done preliminary pricing with them online, so a lot of the time and hassle of a normal "walk in" visit was eliminated. My sales rep Kenya was I had done preliminary pricing with them online, so a lot of the time and hassle of a normal "walk in" visit was eliminated. My sales rep Kenya was a joy to work with, as were all the reps that helped us find the car I was interested (it was parked way in the back of a lot 4 cars deep). When it was time to discuss sales price and my trade-in value, I dealth directly with Sales Manager Dan Violette, and we did not need to go back and forth with numbers. He was true to his word from our previous emails, and they were very generous with the trade-in amount. He also matched the pre-approved loan interest rate I had from another bank which made the process go even faster. Their finance manager was also terrific. I highly recommend them. More
Momenul was extremely knowledgeable about the details of the Genesis that I was considering leasing. He was very professional, courteous, and prompt. I eventually did lease a Genesis from Courtesy thanks the Genesis that I was considering leasing. He was very professional, courteous, and prompt. I eventually did lease a Genesis from Courtesy thanks to Momenul's help. I would highly recommend using him to assist you in your search should you be considering a Hyundai product. More
I am taking time out of my day to leave this review. I am very busy of a person, but I was compelled to leave this review. Searching for a car can be very stressful...but our experience was quite the opposit very busy of a person, but I was compelled to leave this review. Searching for a car can be very stressful...but our experience was quite the opposite. Glen was very patient, extremely familiar with our specific car and its features. He showed in great detail every inch of the car. Kudos to his expertise in the auto industry! We love our new Sonata. More
Glen was the best sales man I have ever seen. He did everything in his power to come to a deal that worked. He checked up on me and asked if I had any questions. He was very passionate in making sure I everything in his power to come to a deal that worked. He checked up on me and asked if I had any questions. He was very passionate in making sure I left that store with a smile on my face which I did! FANTASTIC DEALERSHIP AND COSTUMER SERVICE! NO OTHER PLACE I WOULD EVER EVEN THINK ABOUT BUYING A CAR FROM EXCEPT FROM Glen Gasbarro. THANK YOU GLEN AND THE TEAM, Pedro More
I had visited a Hyundai dealership in another Florida city and tried to close a deal on a Hyundai Santa Fe Sport; however, I did not feel the deal was good enough. I searched Internet sales and, since I city and tried to close a deal on a Hyundai Santa Fe Sport; however, I did not feel the deal was good enough. I searched Internet sales and, since I was visiting Tampa between Christmas and New Years, I decided to visit Courtesy Hyundai. When I arrived at the dealership, I asked for Mr. Gasbarro. He immediately came to my wife and I and informed us he was busy with another customer but he turned us over to Mr. Mostafa. We were made to feel extremely welcome and were treated in a professional manner. We had specific options and color we wanted on our Santa Fe and Mr. Mostafa traveled the entire lot to find what we were looking for. It turned out that the exact vehicle we wanted had just been delivered the night before. Working closely with Mr. Mostafa and Mr. Thompson, we were able to close a deal. The very next day, the car was inspected, cleaned, and made ready for us to take delivery. During each step in the process, we were treated with respect by a professional staff who seemed to truly like their jobs. More



