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Courtesy Hyundai Tampa
Tampa, FL
1,582 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 25, 2024
The service reps are always helpful and friendly. All repairs completed timely. Special thanks to Ben Rivera, for cooecting some misinformation. He always puts customer 1st. All repairs completed timely. Special thanks to Ben Rivera, for cooecting some misinformation. He always puts customer 1st. More
by cartersvb
Employees Worked With
Ben rivera
October 25, 2024
Very expensive don’t come here charged me 1100 dollar labor for cleaning oil from engine I got quote for 150 from reliable mechanic. 4x with their own customers is insane labor for cleaning oil from engine I got quote for 150 from reliable mechanic. 4x with their own customers is insane More
by ibrahimmalhi2004
Employees Worked With
Germaine Grey, Nick Joseph, Carlos Ventura
October 21, 2024
Friendly staff, nice facility, quick service. My sales person Eduardo was great. The finance manager Mina Habib not so much. He added GAPP coverage and a 5 year service maintenance warranty to my My sales person Eduardo was great. The finance manager Mina Habib not so much. He added GAPP coverage and a 5 year service maintenance warranty to my loan without asking if I wanted it or even telling me he added it until I questioned why the payments and loan amount was so much. That is deceptive and unprofessional. If I had been asked, I would have agreed to the GAPP but not the $3500 5 year maintenance warranty. More
by tlmiller0814
Employees Worked With
Eduardo in sales was great! , Mina Habib
October 09, 2024
Great company,professional employees especially Harold Maldonado he has a great experience and he helped us to make the right decision thank you for all services you did to make the procedure to buy my ne Maldonado he has a great experience and he helped us to make the right decision thank you for all services you did to make the procedure to buy my new Hyundai car so fast I recommend this trusted company and employees to buy your car More
by maha alazzawi
Employees Worked With
Harold Maldonado
October 09, 2024
Visited Courtesy Hyundai to pick up my car from service department. Met with Edel in The sales department and ended up trading my car and drove home in my new 2024 Elantra Limited. Was a great experience department. Met with Edel in The sales department and ended up trading my car and drove home in my new 2024 Elantra Limited. Was a great experience from the moment Edel showed me the vehicle through the finance department who was equally as easy to work with and I drove home with my new car. Thank you all who made it such an easy process More
by Honey.cottrell
Employees Worked With
Edel Gonzalez salesman and Scott, service manager , Mina Habib
October 07, 2024
Dropped my car off October 2nd, Wednesday 8 AM because I was flying out for work and wouldn’t be back until Friday afternoon which gave the service department plenty of time to work on my car. When I droppe was flying out for work and wouldn’t be back until Friday afternoon which gave the service department plenty of time to work on my car. When I dropped it off with my boyfriend (who was a mechanic for Honda for 18 years), I told Rolando that the car is hesitating when it goes from reverse to drive, let him know that the GPS only works 20% of the time and that I wanted an oil change. No call from Rolando Wednesday or Thursday and Friday morning I emailed him (as he said that was the preferred method of communication)…No response. I get home Friday afternoon and call. Left messages for Rolando and his supervisor, no response. Saturday called, no response. Left messages for the supervisor, no response. I get to the dealership at 4PM on Saturday afternoon, get in front of the supervisor (last name is Medina) who says I got your messages from yesterday and today but I’ve been too busy to respond. Mind you there was no one in service at that time and the bay doors were closed. I tell him I want my car. He comes back and says that the 2021 Hyundai Kona has a known issue of a fuse and alternator issue but that my battery test failed so that needs to be replaced first. I was about to say we’ll replace the battery but I realize that the known alternator issue may be killing my battery. Regardless, they didn’t call me, they didn’t even try to work on the stalling issue, they didn’t change my oil nor did Rolando, who was conveniently on vacation write up the GPS issue. They had my car 4 full days! I do not recommend this service department. I have bought 3 Hyundai cars and I plan to buy more in the future but I will not take them here for service and neither should you! More
by Debtampa
Employees Worked With
Service
