Courtesy Hyundai Tampa

I had a very good experience. No complaints about sales staff, financing or service department. They honored the AAA discount. Took a little while to buy the car only because it had not even been prepped w staff, financing or service department. They honored the AAA discount. Took a little while to buy the car only because it had not even been prepped when we took it for a test drive. Service department detailed it as we waited. Would highly recommend this dealer. More

The sales representative at the dealership was patient and helpful. I would recommend family and friends into purchasing a hyundai sonata vehicle. Thank you very much. and helpful. I would recommend family and friends into purchasing a hyundai sonata vehicle. Thank you very much. More

I called Courtesy Hyundai around 4 pm on a Sunday and spoke to Arthur Pontes. I asked if there was a black Sonata SE in stock and he said they had two. We drove 25 miles to see the inventory. Arthur was spoke to Arthur Pontes. I asked if there was a black Sonata SE in stock and he said they had two. We drove 25 miles to see the inventory. Arthur was very pleasant, helpful and informed. We agreed on a price and the process took approximaley 75 minutes. More

David and the Sales Manager were very friendly and helpful. I went in to see about trading in my 2009 Sonata for a 2011. I wasn't sure if I would receive a good enough deal to make the trade, but I helpful. I went in to see about trading in my 2009 Sonata for a 2011. I wasn't sure if I would receive a good enough deal to make the trade, but I walked in at 4PM and drove away in a 2011 at 730PM! They were very straight forward with no hassle. I also found the finance department very helpful. I had decided to use my own bank and they were fine with that and didn't push me to use one of their lenders. They also laid out the pros and cons of the different add on packages that all dealers offer. This dealership is friendly and isn't pushy in any way. Great experience! More

As a previous Hyundaii owner, loyalty and repeat business do not mean anything to this dealership. Were not talking one or two Hyundai's were talking seven just in my immediate family. We went in to the de do not mean anything to this dealership. Were not talking one or two Hyundai's were talking seven just in my immediate family. We went in to the dealership spent several hours test driving a car we had decent service until we got ready to purchase the car. Just as an FYI there previous warranty has changed the warranty they preach and advertise is misleading and borders on false advertising. Read the fine print as most things that break are not covered in the Bumper to Bumper warranty. The offer the manager presented to us was not only insulting the price of the car literally had doubled. It was a few thousand over the MSRP price. There were over 30 of the same exact cars on the lot no shortage of cars. They valued are trade over $4,000 less than even MDA, Kelley Blue and Black book and even consumer Report. Bottom line by the time we were done on a $20-22,000 basic car no options, the trade difference and tax, title, and there service admin fee the car literally doubled in price. For $40,000 on a basic vehicle I'll buy a luxury vehicle with no haggling. Be prepared to play games and be there all day, our sales representative who seemed very helpful and nice warned us that the Sales Manager's offer would depend on the mood he was in. To me that meant the difference of a good offer or an excellent offer. I have bought a few cars in my time and we were always off a few thousand here or there and played the game but never in my lifetime has the vehicle actually doubled. This is the kind of dealership that gives car dealerships a bad name. I am in sales and if I presented an offer like this dealership or or asked for a payment of $20,000 more than the original asking price without a shortage of my product, I would be unemployed. I would never reccomend this dealership or any other Courtesy dealership. My husband has had bad experiences with there Infiniti Dealer. Thinking of buying a Hyundai in Tampa, as a previous Hyundai owner the Brandon Hyundai is just as bad. More

David Bar was quite pleasant to work with; however, he made a point of telling me that the oil needed changing only every 7500 miles, which is not true in Florida's extreme heat. He also told me they "nev made a point of telling me that the oil needed changing only every 7500 miles, which is not true in Florida's extreme heat. He also told me they "never lost a deal to Wesley Chapel Hyundai" (well, they lost mine) and that they had the best quality rating in the area (not according to this site). Worst, the manager Joe never came to meet me and made the error of believing the lies of his trade-in appraiser's low-ball of my VERY CLEAN Acura's quality even AFTER I told them what WC Hyundai had offered on the trade. They didn't show me the Manheim sales comparisons, just the BS "book values." IMHO, Joe's ego prevented David and the dealership from making money that day because he believed the lies he told me and couldn't admit that a woman knew her numbers cold. He also said that WC Hyundai would "add last minute charges to jack up the price." I told David that if they did, I'd call him and we'd renegotiate. Well, WC Hyundai demonstrated stellar integrity and sold me a great car; they'll get my service business going forward. Courtesy? I'll never go there again! More

We emailed 3 different local dealers with our request as to the car we wished to purchase. Jennifer was the first to get back with us and during the negotiations she was very prompt in her responses. She to the car we wished to purchase. Jennifer was the first to get back with us and during the negotiations she was very prompt in her responses. She agreed to negotiate over email while one of the dealers told us we needed to come in. I had already test driven the car the week before and knew what we wanted. Jennifer accomodated the way we wanted to purchase the car, and that didn't involve spending a day at the dealership. Because of the way she took care of us we didn't wait for the other dealers any longer and decided to go with her. She made the experience a pleasure instead of the long grueling process it usually is. The business office person was also very fast and efficient. We will definitely use this dealership in the future. The others were disapointing... More

Great experience with an educated sales staff. From the Manangers to the sales staff I was always greeted with a smile and a feeling that I was welcomed. Glenn Long did a fabulos job educating me and provi Manangers to the sales staff I was always greeted with a smile and a feeling that I was welcomed. Glenn Long did a fabulos job educating me and providing me all the time necessary to make a decision. More

I gave this review because Frank was a great car salesman. He gave me all the information i needed whiched helped me make the decision on buying my new car. I recommend anyone who goes to Courtesy H salesman. He gave me all the information i needed whiched helped me make the decision on buying my new car. I recommend anyone who goes to Courtesy Hyundai of Tampa to go to Frank Haskell. He will get the car you want for the price you want. Thanks Frank!!!! More

I have had an excellent experience with Courtesy Nissan/Hyundai. They were honest with me, they bent over backwards to get me a better deal on financing than I went in with, and even got me a bette Nissan/Hyundai. They were honest with me, they bent over backwards to get me a better deal on financing than I went in with, and even got me a better deal AFTER I had already signed a contract to buy a Hyundai through my own lender. My sales rep, Glen, was honest and friendly and went out of his way throughout the process, including picking me up at a location other than the dealership and offering to drive my new car home for me. There was no haggling, no double speak, no dishonesty of any kind. I got an excellent price which was guaranteed before I even entered the dealership (online). Erin, in Finance, was also honest and helpful and accommodating regarding my schedule and financing terms. I highly recommend this dealership. More