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Courtesy Hyundai Tampa

Tampa, FL

4.3
1,583 Reviews

3810 W Hillsborough Ave

Tampa, FL

33614

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Showing 1,583 reviews

August 01, 2024

Jesus, a manager in the service area is amazing! He got me a last minute appointment due to a flat tire and treated me like royalty. The dealership is clean, professional, respectful of your time an More

by sjcollier0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, service manager
Aug 07, 2024 -

Courtesy Hyundai Tampa responded

Sjcollier0915, we really appreciate your feedback!

July 29, 2024

Very helpful willing to assist with the customer desires and providing with the information needed to make the best decision for client benefit More

by laguiri71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Theron, Momenul Akhand, Brittany Fraser
July 28, 2024

Had a great experience overall. The staff was very attentive! Will definitely be recommending to friends and family. More

by Ln
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harold, Mike
July 27, 2024

Great service, the service manager helped every step of the way. Very good service. Would used this manager again. More

by aandrijeski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
July 26, 2024

Estoy muy agradecida con la atención y el apoyo recibido por todo el team especialmente por Harold , estoy muy feliz con mi compra More

by Marielisa Segui Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold
July 26, 2024

Service was quick, easy and painless. The staff was friendly and helpful. Best experience I've had to date. More

by kcrom913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service department
July 25, 2024

Me dieron el carro nuevo que alquile sin las alfombras y mañana voy a hablar con el principal porque se las pedí por teléfono y no me las quieren dar y llevo solo dos semanas no he cumplido los 30 días espe More

by Osvaldofombellida
Recommend Dealer
No
Employees Worked With
Robert rebollo
Jul 30, 2024 -

Courtesy Hyundai Tampa responded

Gracias por tomarse el tiempo para compartir sus comentarios. Nos disculpamos sinceramente por el inconveniente que experimentó con los tapetes faltantes en su automóvil. Su satisfacción es nuestra máxima prioridad. Agradecemos su paciencia y sus esfuerzos para abordar este problema comunicándose con nosotros. Nos gustaría hablar más con usted. Por favor contactame a tu conveniencia. Jonathan Welty, General Sales Manager, 813-356-7552

July 23, 2024

I had an appointment for an oil change, tire rotation and to have my A/C inspected. It took over 5 1/2 hours. They didn’t have a loaner vehicle and could only offer a shuttle service one way. I had them shut More

by Joe Sheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Bueno
Jul 26, 2024 -

Courtesy Hyundai Tampa responded

Joe, Thank you for sharing your experience with us. We deeply apologize for the inconvenience you faced during your recent visit. We understand your time is valuable, as well as how frustrating it must have been to arrange for an Uber back at your own expense and not receiving a call back. This is not how we want our customers to feel. I will be reaching out, but please feel free to reach out again at your convenience, if you haven’t heard from me yet. Jesus Valiente, Service Manager, 813-357-3659

July 22, 2024

Took way too long for me to get my car back when I arrived. If you message me and tell me my car is ready it should be. I waited 35 mins just to get my car pulled to the front after it was already don More

by King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Jul 25, 2024 -

Courtesy Hyundai Tampa responded

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the delay in retrieving your car. This is not the level of service we strive to provide, and we understand your frustration. We would be happy to speak with you further about this. Please reach out to me at your convenience. Thank you. Jesus Valiente, Service Manager, 813-357-3659

July 21, 2024

I was able to schedule a same day appointment to have warranty battery service performed, The service Dept Manager, Luis made certain * was well taken care of, and took care of everything promptly. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Service dept.
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