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Courtesy Hyundai Tampa
Tampa, FL
1,583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,583 reviews
July 20, 2024
While on vacation in St Petersburg, I took my Sonata tothat was not under warranty repair Locked trunk and cigarette lighters ( 2 out of 3 not working). I had to sign authorization to diagnose the trunk tothat was not under warranty repair Locked trunk and cigarette lighters ( 2 out of 3 not working). I had to sign authorization to diagnose the trunk and cigarette lighter believing that cigarette lighter may need a major diagnostic. They replaced my Handle for $388 + diagnostic fee, of $177.57 the latch trunk assembly was covered by the warranty. As for the cigarette lighter they replaced a blown fuse for $87.48 + diagnostic fee of $177.57. I reported to the service advisor Scott Hope the excessif charges for the blown fuse ($265.05) and mentioned to him that Hyundai trouble shooting Manuel suggests that the fuses should by verified for continuity first before proceeding to any other diagnostic. I also left messaged to the service manager, but so far did not received any call back. My total bill including taxes was $847.69 for 1-2 hour work I don't recommend this dealership for repair, especially to transit travelers More
by mofalaki
Employees Worked With
Scott Hope
June 23, 2024
Hands down best experience at a car dealership ever! Eduardo our sales guy helped my girlfriend and I find two new cars that we love. We will be back when our son turns 16! Highly recommend anyone go he Eduardo our sales guy helped my girlfriend and I find two new cars that we love. We will be back when our son turns 16! Highly recommend anyone go here for a smooth and professional car buying experience. Elliot helped with us with the paper work and finances, could not be a cooler guy! More
by Amato772
Employees Worked With
Eduardo
June 19, 2024
The process was straight-forward and very much non-pushy, walked away very happy with the process and Lucas our salesman. Everyone including the finance guy was very much taking our word and not pushing us walked away very happy with the process and Lucas our salesman. Everyone including the finance guy was very much taking our word and not pushing us towards something we already said we had no desire to purchase. Would deal with them again. More
by 5PennyG
Employees Worked With
Lucas
June 17, 2024
Arrived at 9:20 and left at 6. This was a scheduled appointment. Software reset, backup camera, 2nd time the ac has gone out in my Elantra and only 38k miles. Parts had to be order This was a scheduled appointment. Software reset, backup camera, 2nd time the ac has gone out in my Elantra and only 38k miles. Parts had to be ordered again. Not enough staff to perform the services needed from Hyundai owners. More
by Elantraservice
Employees Worked With
Service department
June 16, 2024
The advisor was professional and friendly. He helped me in everything. Car service very good. The attention with the dealer's transportation via Uber to my house was very good. He helped me in everything. Car service very good. The attention with the dealer's transportation via Uber to my house was very good. More
by Miguel
Employees Worked With
Jefrey
June 16, 2024
We made our maintenance appointment on line for a hybrid belt replacement. After driving one hour to get there I was informed they did not have the part. I question why no one called us to inform us?!? belt replacement. After driving one hour to get there I was informed they did not have the part. I question why no one called us to inform us?!? However, they were able to get it from another dealership but I ended up in the waiting room six hours. Still, it beat having to drive back again! More
by ksmorganoo6
Employees Worked With
Shawn in service for why there and payment.
June 12, 2024
Horrible customer service. Have tried for hours to get someone in the service department, left messages, no one returns calls. You cannot get a live person to answer a phone. Have tried for hours to get someone in the service department, left messages, no one returns calls. You cannot get a live person to answer a phone. Would not buy another car from them EVER. More
by Mary
Employees Worked With
Telephone operators, Charles Corcoran
