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Courtesy Hyundai Tampa

Tampa, FL

Overview
Reviews
Vehicles
4.3
1,584 Reviews
Call Dealership (813) 870-0012
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3810 W Hillsborough Ave

Tampa, FL

33614

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Showing 1,584 reviews

February 16, 2024

It was a great customer service, I received all the information regarding the service of the car. More

by vwhitaker777victoria whitaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bueno.
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February 16, 2024

I have had two service appointments with your location and was unhappy with both. I am now reaching out to Sean Connolly to see if he will be my service manager via email. I also looked online for new and More

by Mary.roach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos online sales &Ben service
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Feb 23, 2024 -

Courtesy Hyundai Tampa responded

Mary, Thank you for leaving your review with our team. We sincerely apologize for the disappointment you experienced during your recent service appointments and interactions with our team. We understand the importance of reliable service and effective communication, and it's disheartening to hear that we fell short of meeting your expectations. Our team strives to provide exceptional service to all our customers, and we regret that we did not meet that standard in your case. We would like to speak with you further and will be reaching out, however you can also contact me, if you haven’t heard from us yet. Rick Acosta, Service Manager, 813-357-3659

February 12, 2024

Todo estuvo bien el carro se le realizó el servicio e inspección en el tiempo acordado excelente servicio excelente atención y personal More

by pupojuan391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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February 09, 2024

They weren’t thorough at all with information set up for failure and not very informative More

by Mh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan and another person from finance
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Feb 13, 2024 -

Courtesy Hyundai Tampa responded

Thank you for leaving your review. We sincerely apologize for the lack of thoroughness and information provided during your recent experience with us. Providing clear and comprehensive information is essential, and we regret any frustration or inconvenience caused by our oversight. We would like to assist you further, if you would please contact me at your convenience. Jonathan Welty, General Sales Manager, 813-356-7552

February 08, 2024

Nice waiting area offer coffee and internet. Friendly staff answering all questions I had in a timely manner More

by Smorrow1550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Corcoran
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February 04, 2024

Good communication. Did work that I expected. Even after I forgot to mention one minor issue and I texted them after picking up my car, I received a phone call and perso More

by cntdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service maintenance
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February 03, 2024

Scott provided excellent service and the oil change was completed under the estimated time conveyed to me. More

by modechuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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February 02, 2024

With regards to their service department and our experience, they exhibited excellent customer service, communication, and efficiency. Jordan and Jesus were very attentive at making sure the issue w More

by Nic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in the Service Dept
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January 31, 2024

Great customer service, friendly, knowledgeable, you have service agents that shows that they care of the condition of our vehicle and the wanting and safety of the customer. More

by awim23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan and Acosta
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January 27, 2024

Always a professional, pleasant, and respectful experience . Great work and great people in very pleasant surroundings. More

by JBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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