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Courtesy Hyundai Tampa

Tampa, FL

4.3
1,583 Reviews

3810 W Hillsborough Ave

Tampa, FL

33614

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Showing 1,583 reviews

January 07, 2024

I went into the dealership to get a copy of my contract because I wanted to see if my contract had violations which it did at that moment I hand delivered my right to cancel notice to Ms Manal Douai whom I More

by Elijahdukes67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manal Douai
Jan 10, 2024 -

Courtesy Hyundai Tampa responded

We appreciate you bringing this matter to our attention and we apologize for any inconvenience you may have experienced. We understand the importance of addressing any contractual concerns promptly, and we apologize if there was any miscommunication or misunderstanding during your visit. We would be happy to speak with you further and will be contacting you, but you can also reach out to me, as well. Jonathan Welty, General Sales Manager, 813-356-7552

Jan 14, 2024 -

Elijahdukes67 responded

Tried calling the general sales manager left him messages after i was told to give him a call so this matter is still open for discussions 12 CFR 226.15 right of rescission all consumers have these rights and the truth will be revealed CFPB also will be involved also looked over the contract found out they never dropped the cost of the automobile even after putting a down payment and trade in

January 05, 2024

The dealership as a whole is good but honestly the services and the workarounds they go trough to take your money is awful like I know you could of told me that the cpo doesn’t cover that but you want More

by kevenbetancur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one on this list
Jan 10, 2024 -

Courtesy Hyundai Tampa responded

Thank you for leaving your review. We appreciate your feedback regarding your recent experience with our dealership's services. It's concerning to hear about any frustration you may have encountered during the diagnostic process, and we sincerely apologize for any inconvenience caused. We understand that transparency and clear communication are crucial in providing excellent service. We apologize if there was any confusion or if the cost of the diagnostic test was not adequately explained beforehand. We would like to speak with you further, if you would please contact me at your convenience. Rick Acosta, Service Manager, 813-357-3659

January 04, 2024

The showroom was super clean and the staff was friendly. Dave was amazing and thorough. More

by SlyV
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David
January 04, 2024

The wait is awful I was there for 2 hours which is awful for an oil change More

by annettes122348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Jan 04, 2024 -

annettes122348 responded

I had to pay for an oil change on my 2021 Hyundai Elantra because I was told that it was not under warranty any more I purchased the car May 2021 it is not even 3 years. I was never told this when I made the appointment or when I got there for my appointment. If I knew this I would not have traveled 40 minutes from my home to get an oil change when I could have gotten it done close to my home!!!!

Jan 10, 2024 -

Courtesy Hyundai Tampa responded

Thank you for leaving your feedback. We sincerely apologize for the extended wait time and the miscommunication regarding the warranty coverage for your 2021 Hyundai Elantra during your recent visit. Your feedback is crucial to us, and we understand the frustration and inconvenience this has caused. We would like to speak with you and hopefully answer any questions you have. Please reach out to us at your convenience. Rick Acosta, Service Manager, 813-357-3659

December 29, 2023

Very prompt and attentive. I only waited for less than an hour. My car was outside waiting for me. More

by Lynnefd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
December 28, 2023

Took a little longer than I’d like for an oil change and tire rotation but I understand some techs called off the day after Christmas. The service was great and the service writer was amazing. More

by kevin.m.graber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
December 28, 2023

Been using this DealerShip for 13 yrs. They are courteous a Maintenance/ Service person ( Scott Hope) is the Best. Iam told when & how much it is going to cost me.They keep there Word.. 5 More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SCOTT HOPE
December 25, 2023

Im writing this review only to compliment Mr. Jesus Valiente manager of the setvice department. I was assigned a Mr. Connelly who I spoke to once. Trying to reach him or get a call back was impo More

by Geminiguy8787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Valiente / Mr. Connolly
December 25, 2023

Great customer service skills and very friendly. Serviced vehicle while I waited and fast and efficient More

by Gc5177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
December 24, 2023

Everything was great. Very easy to deal with, and Harold Maldonado took care of me completely. Manal Douai made the paperwork fun and easy to understand. Couldn't really a More

by kohaugherty213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Maldonado
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