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Courtesy Hyundai Tampa

Tampa, FL

Overview
Reviews
Vehicles
4.3
1,581 Reviews
Call Dealership (813) 870-0012
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3810 W Hillsborough Ave

Tampa, FL

33614

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Showing 1,581 reviews

January 04, 2024

The showroom was super clean and the staff was friendly. Dave was amazing and thorough. More

by SlyV
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David
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January 04, 2024

The wait is awful I was there for 2 hours which is awful for an oil change More

by annettes122348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
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Jan 04, 2024 -

annettes122348 responded

I had to pay for an oil change on my 2021 Hyundai Elantra because I was told that it was not under warranty any more I purchased the car May 2021 it is not even 3 years. I was never told this when I made the appointment or when I got there for my appointment. If I knew this I would not have traveled 40 minutes from my home to get an oil change when I could have gotten it done close to my home!!!!

Jan 10, 2024 -

Courtesy Hyundai Tampa responded

Thank you for leaving your feedback. We sincerely apologize for the extended wait time and the miscommunication regarding the warranty coverage for your 2021 Hyundai Elantra during your recent visit. Your feedback is crucial to us, and we understand the frustration and inconvenience this has caused. We would like to speak with you and hopefully answer any questions you have. Please reach out to us at your convenience. Rick Acosta, Service Manager, 813-357-3659

December 29, 2023

Very prompt and attentive. I only waited for less than an hour. My car was outside waiting for me. More

by Lynnefd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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December 28, 2023

Took a little longer than I’d like for an oil change and tire rotation but I understand some techs called off the day after Christmas. The service was great and the service writer was amazing. More

by kevin.m.graber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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December 28, 2023

Been using this DealerShip for 13 yrs. They are courteous a Maintenance/ Service person ( Scott Hope) is the Best. Iam told when & how much it is going to cost me.They keep there Word.. 5 More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SCOTT HOPE
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December 25, 2023

Im writing this review only to compliment Mr. Jesus Valiente manager of the setvice department. I was assigned a Mr. Connelly who I spoke to once. Trying to reach him or get a call back was impo More

by Geminiguy8787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Valiente / Mr. Connolly
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December 25, 2023

Great customer service skills and very friendly. Serviced vehicle while I waited and fast and efficient More

by Gc5177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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December 24, 2023

Everything was great. Very easy to deal with, and Harold Maldonado took care of me completely. Manal Douai made the paperwork fun and easy to understand. Couldn't really a More

by kohaugherty213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Maldonado
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December 22, 2023

Very slow and car issue is never fixed completely. We had to go back and forth for so many times. Advisor is not on the worksite when want to follow up. Person on the phone couldn’t even contact with More

by nomin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan Clark
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Dec 29, 2023 -

Courtesy Hyundai Tampa responded

Thank you for leaving your review about your experience with us. We sincerely apologize for the frustrating experience you've had with our service department, particularly the lengthy timeframes, recurring car issue, and difficulty reaching your advisor. We understand your disappointment and want to assure you that we take your feedback very seriously. We would like to speak with you further about your visit and hopefully restore your faith in us. Please contact me at your convenience. Rick Acosta, Service Manager, 813-357-3659

December 20, 2023

First time for car maintenance. Everything went well except tire pressure. Which was 36 pounds. More

by dfritchie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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