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Courtesy Hyundai Tampa

Tampa, FL

Overview
Reviews
Vehicles
4.3
1,583 Reviews
Call Dealership (813) 870-0012
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3810 W Hillsborough Ave

Tampa, FL

33614

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Showing 1,583 reviews

November 27, 2023

Very organized and friendly. Did a great job on the car. Gave me a desk in which to work while the car was being serviced. More

by Jmalko1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. excellent
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November 27, 2023

Everyone at this dealership was very helpful and courteous. I also got a good price. More

by dawnhines7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate D. Salesman
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November 26, 2023

Great service overall for my scheduled appointment. My car was done sooner than expected as well! More

by jcalero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Avellan
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November 23, 2023

Excellent service highly recommend the stuff and mangers we t way and beyond. Very happy and will definitely shop there again. More

by Shuli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond
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November 23, 2023

We received recall notice so we made appt for the repair. When we went to our appt they informed us they did not have the part and were unable to do the repair. More

by Annaspicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
We did not these depts
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Nov 30, 2023 -

Courtesy Hyundai Tampa responded

Thank you for leaving your feedback. We sincerely apologize for the inconvenience and frustration you experienced during your recent appointment for a recall repair. Your time is valuable, and we regret any inconvenience caused by the unavailability of the part. We understand the importance of addressing recall issues promptly, and we apologize for falling short of your expectations in this instance. We would appreciate the opportunity to speak with you, if you would please contact me at your convenience. Rick Acosta, Service Manager, 813-357-3659

November 20, 2023

I will never buy another Genesis, Hyundai, or Kia product after my experience. They had my 2016 Genesis coupe (55k miles) for over 7 months (4/14/23 to 11/18/23). They had it for 6 months and told me it was More

by user1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Acosta, Sean
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Nov 23, 2023 -

Courtesy Hyundai Tampa responded

We are truly sorry to hear about the extensive challenges you faced with your 2016 Genesis Coupe, and we sincerely apologize for the inconvenience you've experienced. The prolonged duration of your vehicle being in our care and the recurring issues are frustrating. If you would like to speak with us further, please contact me. Rick Acosta, Service Manager, 813-357-3659

November 20, 2023

Courtesy Hyundai fought for me to get my engine replacement covered by Hyundai corporate. Through their efforts I was able to get a new engine for my car, that I was not able to do own my own. More

by Gatorwiese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Welty
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November 19, 2023

Good Team, everyone stepped up as a team and was helpful. I gave them parameters that we neded and they were able to meet them. Valeria was able to work with us on the exact car my wife was hoping to get an More

by Steve G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
VALERIA, Momenul Akhand
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November 18, 2023

3 hours wait time to put 2 batteries in a key fob and to reset which takes 5 minutes. To top it all off, they charged $172.00. More

by trishdefrain
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
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Nov 22, 2023 -

Courtesy Hyundai Tampa responded

We sincerely apologize for the inconvenience you experienced during your recent visit. We understand that waiting for three hours for a service that takes only a few minutes can be frustrating, and we appreciate your patience. We strive to provide efficient and timely service to our customers, and it's clear that we fell short in your case. We would like to speak with you further and will be reaching out, but if you haven’t heard from us yet, please contact me. Rick Acosta, Service Manager, 813-356-7552

November 17, 2023

Josh was interest in my car needs and everyone working for me were wonderful. I was able to get the car I wanted. More

by lthompson43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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